Manager, Commercial Education

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com

As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world.  We provide an inclusive work environment where each person is considered as an individual.  At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.

Job Function:

Medical Affairs Group

Job Sub Function:

Multi-Family Medical Affairs

Job Category:

People Leader

All Job Posting Locations:

Remote (US), Santa Clara, California, United States of America

Job Description:

Johnson & Johnson MedTech is currently seeking a Manager, Commercial Education, MONARCH Urology to join our team located in the United States. This position is based in Santa Clara, CA. Remote work may be considered on a case-by-case basis within the United States.

About MedTech

Fueled by innovation at the intersection of biology and technology, we’re developing the next generation of smarter, less invasive, more personalized treatments.

Your unique talents will help patients on their journey to wellness. Learn more at https://www.jnj.com/medtech

The Manager, Commercial Education, MONARCH Urology is responsible for the delivery of a comprehensive training program for the internal teams commercializing the MONARCH Urology Platform. This individual will work closely with the Manager, Curriculum Design and our commercial leaders to develop the learning pathway to support the commercial launch of the system. This individual will be responsible for leading the execution of the first and all future cohorts of learners, including tracking effectiveness of the program and seeking opportunities for continuous improvement.

Strategy & Curriculum Design

• Contribute to the design of the learning pathway and development of content for new commercial team hires.
• Develop strong working relationships with R&D, clinical engineering, global strategic marketing, service, etc. to ensure learnings are incorporated into training quickly and effectively.
• Conduct regular needs assessments to identify specific business needs for commercial education.

Execution of Commercial Training

• Manage all elements associated with the delivery of the commercial education program, including dates, locations, asynchronous learning, facilitators, equipment, etc.
• Facilitate onboarding and new hire training, including clinical and non-clinical topics.
• Maintain a rolling calendar of proposed courses and cohorts, aligning with business cycles and sales initiatives.
• Drive adoption of new sales behaviors through reinforcement programs, leader enablement, and performance support materials.
• Accountable for end-to-end certification process – registration, scoring, completion.
• Support hands-on product demonstrations for internal and external audiences as needed.
• Ensures compliance with HCC and Company guidelines when facilitating content.

Metrics & Reporting

• Develop and implement strategy for tracking effectiveness of learning pathway.
• Analyze learner feedback, sales metrics, and course performance data to prioritize course creation, offerings, and timing.
• Produce regular program reports and dashboards for the team and commercial leaders.

 

Qualifications - Required

• Bachelor’s degree in Business, Healthcare, or related field.
• Minimum of 5 years in progressive Healthcare Commercial or Education roles such as: Sales, Sales Training, Professional Education, Instructional Design, Clinical / Medical Education, Marketing or Sales Management; or other applicable experience.
• Experience educating clinicians, sales team members, and/or peers on complex medical devices or technologies.
• Excellent written and verbal communication skills, including the ability to listen, understand feedback, and competently relay information within the organization.
• Available for 30-50% travel depending on location.

Qualifications - Preferred

• Medical device sales experience.
• Experience working with Urologists and/or Endourologists.
• Foundational knowledge of the Urinary System and disease states

Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act. 

Johnson & Johnson is committed to providing an interview process that is inclusive of our applicants’ needs. If you are an individual with a disability and would like to request an accommodation, external applicants please contact us via https://www.jnj.com/contact-us/careers , internal employees contact AskGS to be directed to your accommodation resource.

Required Skills:

Preferred Skills:

The anticipated base pay range for this position is :

The anticipated base pay range for this position is $134,000 to $231,150. If based out of the Bay Area, CA., the anticipated base pay range for this position is $117,000 to $201,250.

Additional Description for Pay Transparency:

Subject to the terms of their respective plans, employees and/or eligible dependents are eligible to participate in the following Company sponsored employee benefit programs: medical, dental, vision, life insurance, short- and long-term disability, business accident insurance, and group legal insurance. Subject to the terms of their respective plans, employees are eligible to participate in the Company’s consolidated retirement plan (pension) and savings plan (401(k)). Subject to the terms of their respective policies and date of hire, Employees are eligible for the following time off benefits: Vacation –120 hours per calendar year Sick time - 40 hours per calendar year; for employees who reside in the State of Washington –56 hours per calendar year Holiday pay, including Floating Holidays –13 days per calendar year Work, Personal and Family Time - up to 40 hours per calendar year Parental Leave – 480 hours within one year of the birth/adoption/foster care of a child Condolence Leave – 30 days for an immediate family member: 5 days for an extended family member Caregiver Leave – 10 days Volunteer Leave – 4 days Military Spouse Time-Off – 80 hours Additional information can be found through the link below. https://www.careers.jnj.com/employee-benefits