Manager, Communications

Snap Inc is a technology company. We believe the camera presents the greatest opportunity to improve the way people live and communicate. Snap contributes to human progress by empowering people to express themselves, live in the moment, learn about the world, and have fun together.

The Company operates Snapchat, a visual messaging app that enhances your relationships with friends, family, and the world, and Specs Inc., a wholly-owned subsidiary dedicated to making computing more human, in addition to Bitmoji, Saturn, and other digital services.

The Comms Team is responsible for conveying Snap’s mission, vision and values to core audiences within our community, including Snapchatters, SPECS users, creators, developers, advertising partners, content partners, investors, policymakers, and Snap team members. We work across the company to tell compelling stories about Snap, our products, and the role they play in people’s lives.

We’re looking for a Manager, Communications to join our team in Los Angeles. This person will be a versatile member of the Product Comms team, helping tell the story of Snapchat, SPECS, and other major product initiatives. This is a hands-on role for someone who likes to get into the details, move quickly, and jump in wherever needed to get the work done.

What you'll do:

• Develop and execute communications strategies for major products, features, launches, and initiatives across Snapchat and SPECS.
• Identify proactive stories that show how people use and experience our products, and help build broader understanding of what makes Snap distinctive.
• Identify proactive stories and consumer-facing creative opportunities that show how people use and experience our products, and help build broader understanding of what makes Snap distinctive.
• Translate complex technology and product updates into simple, compelling narratives for media, consumers, partners, and other audiences.
• Build strong relationships with consumer, technology, business, and culture reporters and develop creative ways to earn attention beyond individual launches.
• Partner closely with Product, Marketing, Partnerships, Policy, Legal, and other teams to develop coordinated campaigns and communications around major company priorities.
• Draft messaging, Newsroom posts, FAQs, pitches, briefing materials, and other communications, and prepare executives and spokespeople for media and industry moments.
• Move fluidly across priorities, including proactive storytelling, launches, partnerships, safety and other emerging issues where the team needs support.

Knowledge, Skills, and Abilities:

• Strong consumer and product communications instincts, with a track record of making technology relevant and interesting to broad audiences.
• Strong media relationships and good judgment about what makes a compelling story.
• Excellent written and verbal communication skills and the ability to distill complicated ideas into clear, memorable messages.
• Creative, curious, and culturally aware, with an interest in technology, consumer behavior, and how products fit into people’s lives.
• Deep understanding of cultural trends and relevance, with a strong ability to weave cultural moments and consumer behavior into compelling product narratives.
• Comfortable working independently and moving quickly across multiple priorities in a fast-changing environment.
• Strong cross-functional skills and experience working closely with Product, Marketing, Legal, Policy, and senior leaders.
• Collaborative hands-on and low-ego mindset with proven experience building impactful relationships and executing strategic partner initiatives.

Minimum Qualifications:

• BS/BA degree or equivalent years of experience.
• 8+ years of professional experience in communications, public relations, product communications, or a related field, preferably within consumer technology, media, entertainment, or another fast-moving consumer business.

"Default Together" Policy at Snap: At Snap Inc. we believe that being together in person helps us build our culture faster, reinforce our values, and serve our community, customers and partners better through dynamic collaboration. To reflect this, we practice a “default together” approach and expect our team members to work in an office 4+ days per week. 

At Snap, we believe that having a team of diverse backgrounds and voices working together will enable us to create innovative products that improve the way people live and communicate. Snap is proud to be an equal opportunity employer, and committed to providing employment opportunities regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, pregnancy, childbirth and breastfeeding, age, sexual orientation, military or veteran status, or any other protected classification, in accordance with applicable federal, state, and local laws. EOE, including disability/vets.

We are an Equal Opportunity Employer and will consider qualified applicants with criminal histories in a manner consistent with applicable law (by example, the requirements of the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, where applicable).

Our Benefits: Snap Inc. is its own community, so we’ve got your back! We do our best to make sure you and your loved ones have everything you need to be happy and healthy, on your own terms. Our benefits are built around your needs and include paid parental leave, comprehensive medical coverage, emotional and mental health support programs, and compensation packages that let you share in Snap’s long-term success!

Compensation

In the United States, work locations are assigned a pay zone which determines the salary range for the position. The successful candidate’s starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. The starting pay may be negotiable within the salary range for the position. These pay zones may be modified in the future.

Zone A (CA, WA, NYC):

Zone B:

Zone C:

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