Manager II, Engineering, Serving Infrastructure

Pinterest is seeking an Engineering Manager to lead the Serving Reliability & DevX team. This leader will guide the engineering team responsible for serving reliability, testing frameworks, and developer experience across ads and consumer serving systems. The team focuses on catching issues before broad production rollout through robust reliability frameworks (Safe Deploys, testing, PinConf migration, decider ACA, regression testing) and advancing infrastructure modernization (PinCompute, Pinconf adoption, continuous profiling, fleet upgrades) while maintaining deep expertise in large-scale serving platforms.

You will work across Ads and Consumer engineering teams to define durable platform capabilities, modernize frameworks, and unlock faster product iteration with high confidence in production.

What you’ll do: 

• Build and lead a team of high-caliber software engineers. You'll be responsible for hiring, performance management, career development, and fostering an inclusive, high-output team culture.
• Lead engineering team and strategy focused on serving reliability across both ads and consumer serving platforms, production change management at scale, and developer experience.
• Ensure platform reliability, high availability, and operational excellence across the end-to-end ad-request lifecycle.
• Build and maintain safeguard automation, including canarying rollouts, configuration verification, automated regression testing, and launch readiness frameworks to eliminate toil and catch issues prior to broad production releases.
• Drive infrastructure modernization initiatives, ensuring serving infrastructure is adopting company wide advancements and fleet upgrades.
• Drive operational excellence, infrastructure performance, cost efficiency, and compliance controls while supporting business growth at scale.
• Use AI to accelerate analysis, debugging, design exploration, and iteration while applying sound engineering judgment and validation.
• Raise the quality bar through design reviews, code reviews, documentation, and operational excellence.
• Mentor engineers and scale technical leadership across the organization.

What we’re looking for:

• 7+ years of engineering experience
• 2+ years of Management experience
• Proven experience managing software engineering teams and maintaining large-scale ads and consumer serving platforms.
• Demonstrated success in hiring, performance management, career development, and fostering inclusive team environments.
• Strong expertise in production change management at scale, automating away operational toil, launch readiness verification, canarying rollouts, configuration verification, and serving platform reliability.
• Demonstrated ability to make sound tradeoffs across latency, reliability, scalability, cost, and developer experience.
• Strong communication and collaboration skills with technical and cross-functional partners.
• Proficiency in one or more programming languages such as Java, C++, Go, or Python.
• Track record of driving operational excellence, meeting strict serving latency SLAs, and optimizing cost-per-impression at scale.
• Demonstrated ability to use AI to improve the speed and quality of day-to-day engineering workflows, with a rigorous approach to testing, validation, and responsible use.
• Bachelor’s degree in Computer Science, a related technical field, or equivalent experience.

• Experience with ads delivery, recommendation or search serving, retrieval, ranking, or experimentation systems.
• Experience with serving-framework migrations, platform consolidation, or developer tooling.
• Experience with observability, production debugging, traffic management, or incident response.

Relocation Statement:

• This position is not eligible for relocation assistance. Visit our PinFlex page to learn more about our working model.

In-Office Requirement Statement:

• We recognize that the ideal environment for work is situational and may differ across departments. What this looks like day-to-day can vary based on the needs of each organization or role.
• This role will need to be in the office for in-person collaboration 1-2 times per week  and therefore needs to be in a commutable distance from one of the following offices: Palo Alto OR SF.

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