Lead and develop an IT team to deliver secure, compliant EHR and IT services. Oversee daily operations, project delivery, vendor coordination, policy enforcement, and regulatory compliance (HIPAA/NIST/ISO). Drive strategic planning, service metrics, budgeting, and continuous improvement.
Job Summary
The Manager, Information Systems is responsible for leading a team of IT professionals to deliver secure, scalable, and high-performing technology solutions that align with organizational goals. This role oversees day-to-day IT operations, manages cross-functional initiatives, and ensures compliance with security and regulatory standards. The Manager partners with business leaders to support strategic technology planning, service delivery, and continuous improvement across systems, infrastructure, and support services.
Essential Functions
The Manager, Information Systems is responsible for leading a team of IT professionals to deliver secure, scalable, and high-performing technology solutions that align with organizational goals. This role oversees day-to-day IT operations, manages cross-functional initiatives, and ensures compliance with security and regulatory standards. The Manager partners with business leaders to support strategic technology planning, service delivery, and continuous improvement across systems, infrastructure, and support services.
Essential Functions
- Leads, mentors, and develops a team of IT professionals to ensure effective performance, collaboration, and growth.
- Oversees the planning and execution of technology initiatives, ensuring projects are delivered on time, within scope, and aligned with business priorities.
- Manages daily IT operations, including system monitoring, issue resolution, and risk mitigation.
- Collaborates with internal stakeholders to assess technology needs, support service delivery, and promote customer satisfaction.
- Develops and enforces IT policies, procedures, and standards that align with organizational requirements and industry best practices.
- Ensures compliance with regulatory requirements and security frameworks; monitors systems for vulnerabilities and enforces corrective actions.
- Tracks and reports on key service metrics, project status, and team performance.
- Develops business cases for technology investments and supports budget planning and resource allocation.
- Maintains awareness of emerging technologies, recommending improvements that drive efficiency, reliability, or security.
- Performs other duties as assigned.
- Maintains regular and reliable attendance.
- Complies with all policies and standards.
- H.S. Diploma or GED required
- Bachelor's Degree in Information Technology, Computer Science, or a related field preferred
- 5-7 years of experience leading technical teams required
- 5-7 years of technical experience in IT systems, infrastructure, or applications required
- Experience managing technology projects, vendors, or implementations preferred
- Experience managing cross-functional IT initiatives or enterprise-scale projects preferred
- Strong leadership and team development skills, with the ability to coach, delegate, and drive accountability.
- Ability to plan, manage, and execute technical projects while balancing operational responsibilities.
- Broad knowledge of IT systems, infrastructure, applications, and cybersecurity practices.
- Familiarity with regulatory standards and frameworks such as HIPAA, NIST, or ISO.
- Excellent written and verbal communication skills, with the ability to present complex technical information to non-technical stakeholders.
- Strong problem-solving and analytical skills, with the ability to manage competing priorities in a dynamic environment.
- Proficiency with productivity tools such as Google Workspace.
- Commitment to customer service and cross-functional collaboration.
- ITIL, PMP, CompTIA, or other relevant certifications preferred
Similar Jobs
Fintech • Financial Services
Design, build, and operate hybrid/multi-cloud and on-prem platform infrastructure. Lead cross-team initiatives, automate via IaC/CI-CD, apply AI tools for operations, implement observability and security best practices, provide tier-3 support and on-call coverage, and create reusable platform patterns and self-service capabilities for data and analytics workloads.
Top Skills:
.NetAi CopilotsArtifact ManagementAWSAzureBashBicepChatopsCi/CdCloudFormationConfluenceDirect ConnectDockerExpressrouteGCPGoIdentity ManagementJIRAKubernetesLinuxLlmsMetricsMS OfficeNasNvme-OfObservability (LogsPackagingPolicy-As-CodePowershellPrivatelinkPythonSanSd-WanSecrets ManagementSlosSource ControlTerraformTraces)Transit GatewayVpnWindows
Fintech • Financial Services
Own and deliver full-stack servicing features end-to-end: design, implement, deploy, and operate front-end (Next.js/React) and back-end (.NET/C# with NestJS GraphQL) systems on AWS/EKS. Use AI tools and agentic workflows to accelerate development, collaborate with product and distributed teams, contribute to architecture, and mentor engineers. Participate in on-call rotation for production reliability.
Top Skills:
.NetAi Coding AgentsAi ToolsAmazon EksAWSC#Ci/CdGraphQLKubernetesNestjsNext.JsReact
Fintech • Financial Services
Lead architecture and technical strategy for client-facing web and mobile platforms. Drive adoption of large-scale Web & API architectures, developer platforms, CI/CD, and AI-enabled automation. Mentor engineers, influence product direction, and represent engineering at executive levels while ensuring scalable, reliable, high-quality digital experiences.
Top Skills:
Ai-Enabled Automation ToolsAPIsAWSCi/CdDeveloper ToolingGraphQLJavaScriptNext.JsReactTypescript
What you need to know about the San Francisco Tech Scene
San Francisco and the surrounding Bay Area attracts more startup funding than any other region in the world. Home to Stanford University and UC Berkeley, leading VC firms and several of the world’s most valuable companies, the Bay Area is the place to go for anyone looking to make it big in the tech industry. That said, San Francisco has a lot to offer beyond technology thanks to a thriving art and music scene, excellent food and a short drive to several of the country’s most beautiful recreational areas.
Key Facts About San Francisco Tech
- Number of Tech Workers: 365,500; 13.9% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Google, Apple, Salesforce, Meta
- Key Industries: Artificial intelligence, cloud computing, fintech, consumer technology, software
- Funding Landscape: $50.5 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Sequoia Capital, Andreessen Horowitz, Bessemer Venture Partners, Greylock Partners, Khosla Ventures, Kleiner Perkins
- Research Centers and Universities: Stanford University; University of California, Berkeley; University of San Francisco; Santa Clara University; Ames Research Center; Center for AI Safety; California Institute for Regenerative Medicine
