Manager, Sales Operations

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Hiring Remotely in US
Remote
92K-154K Annually
Internship
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
Empowering the People Who Power Our World.
The Role

Who we are

Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. At Samsara, we are helping improve the safety, efficiency and sustainability of the physical operations that power our global economy. Representing more than 40% of global GDP, these industries are the infrastructure of our planet, including agriculture, construction, field services, transportation, and manufacturing — and we are excited to help digitally transform their operations at scale.

Working at Samsara means you’ll help define the future of physical operations and be on a team that’s shaping an exciting array of product solutions, including Video-Based Safety, Vehicle Telematics, Apps and Driver Workflows, Equipment Monitoring, and Site Visibility. As part of a recently public company, you’ll have the autonomy and support to make an impact as we build for the long term. 

Recent awards we’ve won include:

Glassdoor's Best Places to Work 2024

Best Places to Work by Built In 2024

Great Place To Work Certified™ 2023

Fast Company's Best Workplaces for Innovators 2023

Financial Times The Americas’ Fastest Growing Companies 2023

We see a profound opportunity for data to improve the safety, efficiency, and sustainability of operations, and hope you consider joining us on this exciting journey. 

Click here to learn more about Samsara's cultural philosophy.

About the role:

The Enterprise Sales operations team is looking for a motivated, high-impact people manager to join the team. Our team’s mandate is to empower the Enterprise sales team and streamline their ability to transact with customers, operationalize strategies to support a growing business and reimagine processes that will scale for the long term.  This role is critical to partnering with our Enterprise leadership team and requires strong cross functional collaboration, and ability to influence across a wide variety of cross-functional teams. Additionally, in this role, the manager will be responsible for the development of talent and coaching of about four coordinators and analysts.

You should apply if:

  • You want to impact the industries that run our world: Your efforts will result in real-world impact—helping to keep the lights on, get food into grocery stores, reduce emissions, and most importantly, ensure workers return home safely.
  • You are the architect of your own career: If you put in the work, this role won’t be your last at Samsara. We set up our employees for success and have built a culture that encourages rapid career development, countless opportunities to experiment and master your craft in a hyper growth environment.
  • You’re energized by our opportunity: The vision we have to digitize large sectors of the global economy requires your full focus and best efforts to bring forth creative, ambitious ideas for our customers.
  • You want to be with the best: At Samsara, we win together, celebrate together and support each other. You will be surrounded by a high-caliber team that will encourage you to do your best. 

Click here to learn about what we value at Samsara.

In this role, you will: 

  • Partner with our sales and cross functional leaders to develop strategies to enable our Global Sales team to close revenue quickly and efficiently
  • Support a team of four individuals to intake, asses and prioritize requests and reduce any friction points to close revenue
  • Work to build a sustainable and streamlined sales deal support model that improves the sales rep experience while increasing team efficiency
  • Develop measurements to track team and individual performance and identify areas for team-wide improvement
  • Partner with the Salesforce Systems team to fix salesforce bugs, enhance systems processes, conduct UAT testing and lead sales communications
  • Oversee governance of all Sales Policies across Enterprise sales team; run routine audits to verify compliance and data cleanliness; maintain key documentation regarding our policies and sales processes
  • Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices

Minimum requirements for the role:

  • 5+ years of experience in a sales support or deal strategy role, preferably at a high-growth technology company 
  • Experience managing teams and supporting their productivity by escalating issues, providing feedback and offering support
  • Significant experience with Salesforce, specifically Salesforce reporting, as well as experience with data visualization tools (e.g. Tableau)
  • Action-oriented to solve problems on short timelines
  • Demonstrated leadership experience driving complex, cross-functional execution
  • Comfortable with ambiguity and enthusiastic about improving efficiencies to increase sales
  • Strong organizational skills and business judgment with the ability to manage competing priorities
  • Excellent communication and critical thinking skills to understand sales policies and processes at a company, team and sales rep level
  • Bachelor's degree or higher from a top university

An ideal candidate also has:

  • 1+ year of people management experience preferred
  • Advanced analysis skills: expertise working with large and unstructured data sets and building complex models
  • Ability to build strong relationships with executives (Sales VPs and Directors) and cross-functional partners
  • High level of curiosity
  • Proactive and self-motivated

Samsara’s Compensation Philosophy: Samsara’s compensation program is designed to deliver Total Direct Compensation (based on role, level, and geography) that is at or above market. We do this through our base salary + bonus/variable + restricted stock unit awards (RSUs) for eligible roles.  For eligible roles, a new hire RSU award may be awarded at the time of hire, and additional RSU refresh grants may be awarded annually. 

We pay for performance, and top performers in eligible roles may receive above-market equity refresh awards which allow employees to achieve higher market positioning.

The range of annual on-target earnings (OTE) range for full-time employees for this position is below. Please note that OTE pay may vary depending on factors including your city of residence, job-related knowledge, skills, and experience.

$91,630$154,000 USD

At Samsara, we welcome everyone regardless of their background. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender, gender identity, sexual orientation, protected veteran status, disability, age, and other characteristics protected by law. We depend on the unique approaches of our team members to help us solve complex problems. We are committed to increasing diversity across our team and ensuring that Samsara is a place where people from all backgrounds can make an impact.

Benefits

Full time employees receive a competitive total compensation package along with employee-led remote and flexible working, health benefits, Samsara for Good charity fund, and much, much more. Take a look at our Benefits site to learn more.

Accommodations 

Samsara is an inclusive work environment, and we are committed to ensuring equal opportunity in employment for qualified persons with disabilities. Please email [email protected] or click here if you require any reasonable accommodations throughout the recruiting process.

Flexible Working 

At Samsara, we embrace a flexible working model that caters to the diverse needs of our teams. Our offices are open for those who prefer to work in-person and we also support remote work where it aligns with our operational requirements. For certain positions, being close to one of our offices or within a specific geographic area is important to facilitate collaboration, access to resources, or alignment with our service regions. In these cases, the job description will clearly indicate any working location requirements. Our goal is to ensure that all members of our team can contribute effectively, whether they are working on-site, in a hybrid model, or fully remotely. All offers of employment are contingent upon an individual’s ability to secure and maintain the legal right to work at the company and in the specified work location, if applicable.

Fraudulent Employment Offers

Samsara is aware of scams involving fake job interviews and offers. Please know we do not charge fees to applicants at any stage of the hiring process. Official communication about your application will only come from emails ending in ‘@samsara.com’ or ‘@us-greenhouse-mail.io’. For more information regarding fraudulent employment offers, please visit our blog post here.

What the Team is Saying

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The Company
San Francisco, CA
3,800 Employees
Hybrid Workplace
Year Founded: 2015

What We Do

Samsara is the pioneer of the Connected Operations™ Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. With tens of thousands of customers across North America and Europe, Samsara is a proud technology partner to the people who keep our global economy running, including the world’s leading organizations across construction, transportation and warehousing, field services, manufacturing, retail, logistics, and public sector. The company’s mission is to increase the safety, efficiency, and sustainability of the operations that power the global economy.

Why Work With Us

We empower companies to operate more efficiently in a dynamic world, keep their employees and customers safe 24/7, and meet the growing urgency for sustainability. We get to create and support leading-edge technologies like computer vision, edge computing, and data analytics to address vexing challenges often ignored by the tech industry.

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Samsara Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Typical time on-site: Flexible
San Francisco, CA

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