Engineering Manager, Infrastructure and Ops

Jellyfish is maturing, and after a year of record growth, we’re expanding our Engineering team! We’re looking for an Engineering Manager, Infrastructure and Ops who is passionate about making an impact and playing a role in helping us scale. Our Engineering Managers are leaders who support engineers across delivery teams and embed with a single delivery team to help them move from forming to performing and achieve their full potential.

Let's talk about what you'll do:

• Lead an engineering team responsible for supporting our development, staging, and production infrastructure and expanding its capabilities.

• Support other teams with observability, technical enablement, and incident support.

• Directly manage engineers on your team and may matrix-manage other engineers in the organization as needed.

• Partner with other EMs, team leads, and product managers to identify the highest impact opportunities and align your team's efforts to overall company strategy

• Provide a voice in technical decision making through architecture, design, code review, etc.

• Drive continuous improvement in your team’s process, delivery, and quality

• Work with other engineering leaders

• Actively promote a culture supportive of growth and inclusion

Let’s talk about what you need to excel:

• Strong interest or experience building and leading teams developing SaaS platforms, including shaping team structures and ways of working

• Ability to communicate clearly and effectively to technical and non-technical audiences, at all levels from peer collaborators to an executive audience or customers.

• Great at asking questions, figuring out what needs to be done, building consensus, and executing

• Love of learning new things and teaching others what you know

• Excited about data, and measuring and quantifying the things that make successful engineering teams

A list of job experiences and qualification requirements is great, but humility, a performance-driven attitude, and a team-player approach are most important to us. We love to have fun and win in the process. We only hire people who have a passion for building great companies in an environment where a sense of humor is a must.

Occasional travel may be required.

Applicants must be authorized to work for any employer in the US. We are unable to sponsor or take over sponsorship of an employment visa at this time.

Let’s talk about us!
This is all about you, but you want to know a little about us. Jellyfish enables leaders to effectively build AI-integrated engineering teams, align engineering decisions with business initiatives and deliver the right software efficiently and on time. AI tools alone won’t transform your org—Jellyfish shows you what’s working, what’s not, and how to build high-performing teams that know how to use AI the right way.