Manager, Solutions Engineer

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Manager, Solutions Engineer

Overview:
The Services team is a key differentiator for Mastercard, providing the cutting-edge services that help our customers grow. Focused on thinking big and scaling fast around the globe, this agile team is responsible for end-to-end solutions for a diverse global customer base. Centered on data-driven technologies and innovation, these services include payments-focused consulting, loyalty and marketing programs, business Test & Learn experimentation, and data-driven information and risk management services. Client verticals include Financial Institutions, Retail & Commerce and Digital Partners, Governments and many others.
Role Overview:
We're in search of a Solution Engineer with a strong background in analytics to strengthen the bond between our sales and analytics teams. You will be the go-to expert, diving deep into potential clients' data needs, and demonstrating how our analytics solutions can be tailored to offer them insights and value.
Key Responsibilities:
1. Collaborate with the sales team to comprehend customer analytics requirements and propose suitable solutions.
2. Conduct tailored analytics demonstrations, showcasing the depth and flexibility of our SaaS solutions to potential clients' specific data scenarios.
3. Address analytical and functional inquiries related to our product.
4. Support proposal development, ensuring that the analytics capabilities offered match the client's data needs.
5. Translate customer requirements into analytics-based solution proposals for the Product Development teams.
6. Stay updated with advancements in the field of analytics, data visualization, and business intelligence.
7. Offer analytics-based insights to the product and engineering teams, stemming from client interactions.
8. Represent the company's analytics capabilities at trade shows, webinars, and workshops.
Qualifications:
1. Bachelor’s degree in a relevant field (e.g., Data Science, Business Analytics, Statistics) or relevant experience.
2. At least 5 years of experience in analytics solution engineering, data consulting, or a similar role, preferably in a SaaS context.
3. Profound understanding of analytics techniques, data visualization tools, and business intelligence methodologies.
4. Stellar communication and presentation skills with an emphasis on conveying analytics concepts.
5. Acquaintance with the SaaS analytics product cycle and data integration methodologies.
6. A proactive, data-driven mindset with keen analytical and problem-solving skills.
7. Experience in sales and/or customer facing business development position.
8. Previous work experience in a matrix-driven organization.

Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact [email protected] and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;

• Ensure the confidentiality and integrity of the information being accessed;

• Report any suspected information security violation or breach, and

• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

In line with Mastercard’s total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary based on location, experience and other qualifications for the role and may be eligible for an annual bonus or commissions depending on the role. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance), flexible spending account and health savings account, paid leaves (including 16 weeks new parent leave, up to 20 paid days bereavement leave), 10 annual paid sick days, 10 or more annual paid vacation days based on level, 5 personal days, 10 annual paid U.S. observed holidays, 401k with a best-in-class company match, deferred compensation for eligible roles, fitness reimbursement or on-site fitness facilities, eligibility for tuition reimbursement, gender-inclusive benefits and many more.