Managing Director, Global Head of ETF Servicing

About this role

Global Head of ETF Servicing, Managing Director

 

About BlackRock

Elevate your career by joining the world's largest asset manager! Would you thrive in an environment that fosters positive relationships and recognizes outstanding performance? We value and recognize your contributions daily.  At BlackRock, we strive to empower our employees and effectively engage your involvement in our success.

With over $11 trillion in assets, we have an outstanding responsibility: our technology and services empower millions of investors to save for retirement, pay for college, buy a home and improve their financial well-being.

BlackRock is the #1 Exchange Traded Fund (ETF) provider globally with over $3 trillion in assets under management. With more than two decades of ETF innovation and expertise behind us, we serve investors of all sorts, all around the world. We offer clients a comprehensive range of products that provide transparent and cost-efficient access to a full range of asset classes and global markets.

 

Position Overview

ETF Platform Innovation and Change (EPIC) is a team within BlackRock's Technology & Operations division. We develop strategy, execute initiatives, and have daily operational responsibilities that are central to firm-wide growth aspirations and priorities.  Our team combines operations professionals with Mutual Fund/ETF backgrounds and change specialists to drive scale and innovation to support BlackRock’s ETFs globally. As the Global Head of ETF Servicing, you’ll be expected to lead the daily ETF operations across teams located in several locations, interact with internal and external parties, and develop strategy to optimize delivery and support our commercial agenda.

 

Key Responsibilities:

• Lead and grow a world class ETF Servicing team that supports our colleagues in Portfolio Management, Capital Markets, Technology, Product Development and Operations while delivering an unparalleled experience for our Authorized Participant community and the broader ETF ecosystem

• Ensure a culture where Risk Management is paramount and operational risk is effectively identified and managed across all dimensions of the model

• Grow a global ETF Servicing footprint with a clear vision for employee development and success, clear roles and responsibilities, and a location strategy that enables product and stakeholder success 

• Continue to evolve a governance model and set of metrics to evaluate the efficiency and efficacy of the ETF Servicing function to identify opportunities to streamline, scale and improve

• Drive a strategy around engagement with stakeholders to develop an appreciation for each party’s agenda and an actionable plan to support and influence as required to achieve a successful joint outcome

• Contribute to the design of our ETF operating model relying on relevant experiences, industry trends and market opportunities to develop a road map and prioritization schedule

• Take the lead on managing and evolving our relationships with our ETF post trade service providers to ensure high levels of service and readiness to understand and support our strategy

 

Skills and Experience:

• Take the lead on managing and evolving our relationships with our ETF post trade service providers to ensure high levels of service and readiness to understand and support our strateg

• A background that includes a combination of leadership roles across ETF operations, client service, fund accounting, custody/banking

• Outstanding people leadership and culture-building skills, encouraging a high-energy, high-achievement culture balanced with respect and empathy

• Ability to navigate the firm and influence colleagues. Effective team player who is accustomed to working with global, regional and local stakeholders

• Strong communication skills, especially the ability to summarize and synthesize to senior leadership

• Strategic acumen linked to implementation/execution, with a proven ability to drive enterprise level outcomes across a variety of distinct constituencies

• Demonstrated capability in problem solving and being intellectually curious. A voracious appetite for learning with strong critical thinking, quantitative and analytical skills

• Preference for experience in business process and technology design as a product owner, sponsor, or key subject matter expert. Successful track record of contributing to high visibility project delivery

• Excellent problem solver. You are intellectually curious with strong critical thinking, quantitative and analytical skills

For San Francisco, CA Only the salary range for this position is USD$275,000.00 - USD$350,000.00 . Additionally, employees are eligible for an annual discretionary bonus, and benefits including healthcare, leave benefits, and retirement benefits. BlackRock operates a pay-for-performance compensation philosophy and your total compensation may vary based on role, location, and firm, department and individual performance. For Boston, MA Only the salary range for this position is USD$245,000.00 - USD$350,000.00 . Additionally, employees are eligible for an annual discretionary bonus, and benefits including healthcare, leave benefits, and retirement benefits. BlackRock operates a pay-for-performance compensation philosophy and your total compensation may vary based on role, location, and firm, department and individual performance. For Wilmington, DE Only the salary range for this position is USD$225,000.00 - USD$350,000.00 . Additionally, employees are eligible for an annual discretionary bonus, and benefits including healthcare, leave benefits, and retirement benefits. BlackRock operates a pay-for-performance compensation philosophy and your total compensation may vary based on role, location, and firm, department and individual performance.It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Our benefits
To help you stay energized, engaged and inspired, we offer a wide range of benefits including a strong retirement plan, tuition reimbursement, comprehensive healthcare, support for working parents and Flexible Time Off (FTO) so you can relax, recharge and be there for the people you care about.

Our hybrid work model

BlackRock’s hybrid work model is designed to enable a culture of collaboration and apprenticeship that enriches the experience of our employees, while supporting flexibility for all. Employees are currently required to work at least 4 days in the office per week, with the flexibility to work from home 1 day a week. Some business groups may require more time in the office due to their roles and responsibilities. We remain focused on increasing the impactful moments that arise when we work together in person – aligned with our commitment to performance and innovation. As a new joiner, you can count on this hybrid model to accelerate your learning and onboarding experience here at BlackRock.

About BlackRock

At BlackRock, we are all connected by one mission: to help more and more people experience financial well-being.  Our clients, and the people they serve, are saving for retirement, paying for their children’s educations, buying homes and starting businesses. Their investments also help to strengthen the global economy: support businesses small and large; finance infrastructure projects that connect and power cities; and facilitate innovations that drive progress.

This mission would not be possible without our smartest investment – the one we make in our employees. It’s why we’re dedicated to creating an environment where our colleagues feel welcomed, valued and supported with networks, benefits and development opportunities to help them thrive.

For additional information on BlackRock, please visit @blackrock | Twitter: @blackrock | LinkedIn: www.linkedin.com/company/blackrock

BlackRock is proud to be an equal opportunity workplace. We are committed to equal employment opportunity to all applicants and existing employees, and we evaluate qualified applicants without regard to race, creed, color, national origin, sex (including pregnancy and gender identity/expression), sexual orientation, age, ancestry, physical or mental disability, marital status, political affiliation, religion, citizenship status, genetic information, veteran status, or any other basis protected under applicable federal, state, or local law. View the EEOC’s Know Your Rights poster and its supplement and the pay transparency statement.

 

BlackRock is committed to full inclusion of all qualified individuals and to providing reasonable accommodations or job modifications for individuals with disabilities. If reasonable accommodation/adjustments are needed throughout the employment process, please email [email protected]. All requests are treated in line with our privacy policy.

BlackRock will consider for employment qualified applicants with arrest or conviction records in a manner consistent with the requirements of the law, including any applicable fair chance law.