HeadSpin

Manual QA Engineer (Frontline Feature & Support Testing)

Posted 2 Days Ago

In-Office or Remote

Hiring Remotely in Sunnyvale, CA

Mid level

In-Office or Remote

Hiring Remotely in Sunnyvale, CA

Mid level

Perform deep functional, exploratory, and customer-focused manual testing for new features and production issues. Create test plans, validate backend data and file integrations, reproduce customer issues, perform regression and workflow validation across distributed systems, assist UAT, support hot fixes, and demo fixes to stakeholders. Coordinate with automation engineers and learn automation with AI tooling.

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Role Summary

Performs deep functional, exploratory, and customer-focused testing for new features and production issues.

Key Responsibilities

• Execute manual testing

Create high-quality test cases (Test Plans, traceability)

• Validate backend data using:

SQL Server Management Studio

• Validate file integrations using:

Using internal tools

• Capture evidence and defects:

Using internal tools

• Perform:

Exploratory testing
Feature Testing
Regression Testing
Assist with UAT as needed
Workflow validation across distributed systems.

• Validate document outputs and compliance workflows using:

Azure Document Intelligence
Reproduce and validate customer issues
Coordinate with automation engineers to develop and review tests – In addition, has the desire to learn automation with AI tooling.
Frontline support for hot fixes and patches
Demo new features and fixes to Compliance, Customer or Product teams.

Required Skills

• Strong manual testing experience

• Excellent attention to detail

• Ability to test complex workflows

Nice to Have

Mortgage/FinTech experience.

Disclaimer: HeadSpin does not charge any fees at any stage of the recruitment or selection process. We will never ask candidates to pay money or share financial information in exchange for a job offer. If you receive any communication requesting payment on behalf of HeadSpin, please treat it as fraudulent and report it immediately to [email protected]

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