Coordinates integrated marketing campaigns, member communications, promotions, digital content, events, and marketing projects. Maintains timelines, calendars, budgets, workflows, asset libraries, inventory, and performance reports while coordinating internal stakeholders, vendors, approvals, and production activities. Supports website and email updates, content quality assurance, statement advertising, community initiatives, and marketing administration. Ensures deliverables meet brand, compliance, quality, and service standards.
*This is a 6 month term position, with potential to extend based on business needs.*JOB OBJECTIVE (brief statement of the core job responsibilities to be accomplished):
The Marketing Coordinator supports the planning, execution, and measurement of integrated marketing campaigns, member communications, and strategic initiatives that drive member growth, engagement, and brand awareness. This role serves as a key liaison between Marketing, Business Development, Retail Operations, Community Relations, Compliance, and external vendors to ensure projects are delivered on time, within budget, and in alignment with brand and regulatory standards. The position combines marketing project management, marketing operations, digital marketing support, and administrative coordination.
- Supports multiple departments, Marketing, Branches, Business Development and Community Relations.
- Concurrent management of 8-10 complex projects and 6-8 less complex projects to support a $3.5 billion credit union with more than 200,000 members.
- Management of projects, events or campaigns with budgets up to $50,000.
- Collaborates with department management, branch staff, and call center, as well as multiple external vendors.
- Manages complex projects that have impact on brand and member growth, member service and credit union profitability.
- Supports setup and execution of digital content initiatives
- Responsible for managing the coordination and production of Monthly Member Statement Advertising
- Responsible for managing project or event resources: employees, vendors, equipment and facilities.
SUPERVISORY RESPONSIBILITIES (reporting structure):
- This position reports directly to the Senior Manager, Marketing.
- No direct reports
- Provide direct support to Senior Manager, Marketing; as well as marketing, community relations and Business Development staff.
- Coordinate and execute multi-channel marketing campaigns, promotions, product launches, and member communications.
- Develop and maintain project timelines, marketing calendars, schedules, and status reports.
- Manage multiple concurrent projects and ensure timely completion of deliverables.
- Collaborate with internal stakeholders and external vendors to support campaign execution.
- Provide operational and administrative support for the marketing department.
- Coordinate department meetings, documentation, approvals, budgets, invoices, and purchase requests.
- Maintain marketing asset libraries, project records, and workflow systems.
- Manage inventory, ordering, fulfillment, and distribution of marketing materials to branches and business units.
- Support website content updates, email marketing campaigns, digital communications, and online promotions.
- Assist with content creation, proofreading, and quality assurance for member-facing materials.
- Coordinate monthly member statement messaging and related communications.
- Monitor campaign results and prepare performance reports and recommendations.
- Serve as a liaison between marketing, business units, agencies, printers, and service providers.
- Coordinate project deliverables, approvals, timelines, and production activities.
- Support community events, sponsorships, and business development initiatives as needed.
- Other job responsibilities as assigned.
EDUCATION, SKILLS, & ABILITIES (qualifications and experience required for this position):
The Eight Superpowers
- Provides leadership through modeling of behaviors and bringing forward new ideas and new ways of doing things.
- Demonstrates empathy, self-reflection, and adjustment of own behaviors, showing effective emotional intelligence.
- Practices active listening in communications with others, giving someone full attention and listening to understand, not just respond.
- Demonstrates grit, persisting in application of knowledge, skills, and behaviors to achieve goals and address obstacles.
- Models intrinsic motivation; is self-driven to meet or exceed objectives, timelines, and quality measures while building and sustaining effective relationships.
- Applies creative problem-solving to provide clarity, handle resources under one’s control, and address stressful situations; finds ways to meet individual, team, and member goals, by navigating through barriers.
- Shares a diverse set of perspectives, work and life experiences, as well as religious and cultural differences. Actively seeks out differences in values, ideas, and priorities. Respects and value the differences of others, including but not limited to: national origin, language, race, color, disability, ethnicity, gender, age, religion, sexual orientation, gender identity, socioeconomic status, veteran status, and family structures. Believes a diverse workplace is essential to the company’s success.
- Values and shows appreciating for the unique qualities and experiences of each person-inclusion; appreciates and effectively utilizes the talents and skills of others to achieve objectives; is open to the perspective of others; and encourages collaboration, flexibility and fairness. Makes each employee feel valued and supported for their unique qualities.
Other Education, Skills, and Abilities
- Bachelor's degree in Marketing, Communications, Business, or related field, or equivalent combination of education and experience.
- 3-5 years of experience in marketing, communications, project coordination, marketing operations, or financial services marketing.
- Strong project management, organizational, and multitasking skills.
- Excellent written, verbal, editing, and proofreading abilities.
- Experience with Microsoft Office, CRM systems, content management systems, email marketing platforms, and project management software.
- Knowledge of digital marketing channels, marketing analytics, and marketing compliance requirements preferred.
- Ability to work independently, manage competing priorities, and build effective relationships across all levels of the organization.
MAJOR ACCOUNTABILITIES (major responsibilities of the position):
- Coordinate marketing campaigns and projects from planning through execution.
- Support marketing operations, workflows, budgets, and administrative processes.
- Manage collateral fulfillment, branch merchandising coordination, vendor coordination, and department communications.
- Maintain marketing calendars, reports, and campaign performance metrics.
- Ensure marketing activities meet quality, brand, compliance, and service standards.
- Deliver exceptional support to internal business partners and contribute to a positive member experience
PHYSICAL REQUIREMENTS (sitting, walking, climbing, lifting, etc.)
- Ability to tolerate periods of continuous sitting; ability to operate and utilize a personal computer and peripherals.
ENVIRONMENTAL CONDITIONS (indoors, outdoors, desk, etc.)
- Work requires concentrated mental attention and focus.
- Work is primarily within a cubicle office setting subject to conversational noise and interruptions found in that environment.
Note: Staff is expected to perform various tasks, projects, and administrative duties as assigned.
Management reserves the right to assign or change duties and tasks to this position at their discretion.
Salary Range (Hourly) -
$28.5658 - $35.7073
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