Marketing Coordinator

Description

JOB SUMMARY:

In-Shape Fitness is seeking a part-time, entry-level Marketing Coordinator to provide day-to-day administrative and marketing support to the Senior Design Web Ops Manager and Marketing team. This role helps support fitness, wellness, acquisition, and member-engagement initiatives by assisting with approved social media scheduling, basic content organization, event and program logistics, marketing-calendar updates, and routine reporting and administrative tasks.

The Marketing Coordinator will work within established brand guidelines, templates, processes, and approval workflows. Responsibilities may include scheduling approved social media posts, helping organize photos and user-generated content, routing social media inquiries to the appropriate team member, assisting with event coordination, updating in-club media content, and supporting marketing projects as assigned.

This is an introductory role designed for someone interested in gaining practical experience in marketing, social media, events, and fitness/wellness communications. The ideal candidate is organized, dependable, comfortable learning new tools, attentive to detail, and able to communicate professionally while working collaboratively with the Marketing team.

DUTIES & RESPONSIBILITIES:

Event and Program Support

• Assist and support all wellness campaigns, programs, launches and events for In-Shape Fitness including but not limited to, meeting coordination, note taking, invite and platform coordination (i.e. Eventbrite etc.), coordinating website updates, scheduling, registration, vendors and partner coordination, and assist with event materials, attendee communications, registration, and event-day support, as assigned.
• Provide administrative and logistical support for marketing-driven in-club and community events.
• Support post-event reporting, recaps, and follow-up activities, as assigned.

Social media and Content Marketing

• Assist with maintaining the content marketing calendar by updating approved campaigns, promotions, events, and social media posts.
• Schedule and publish all approved social media content and event promotions in accordance with the social media strategy and content calendar for In-Shape Fitness to support member engagement and acquisition.
• Assist with monitoring the social media inbox and route member inquiries to the appropriate team member using approved response templates and escalation guidelines. Assist with capturing and organizing approved photos and social media content, including reels, videos, and Tik Toks, from in-club visits and content shoots featuring In-Shape Fitness team members and members. 
• Assist with identifying and escalating potential brand-standard concerns observed on club social media pages to the Marketing Manager. Assist with compiling monthly social media and marketing KPIs using established templates and reports. Assist with organizing approved user-generated content and related permissions documentation for potential use on brand channels. Support social community engagement by identifying comments requiring a response and drafting or posting approved responses under established guidelines. Assist with preparing creative briefs for graphic design and video content needs.
• Assist with periodic research on social media trends and competitor activity, as assigned. Draft newsletter content, blog posts, and other marketing copy for review and approval by the Marketing Manager.

In-Club Media Monitors

• Update approved content on in-club media monitor systems using established processes and schedules. 
• Monitor the marketing calendar to help ensure current events and promotions are displayed, outdated content is removed, and relevant information is shared on in-club monitors.

Other Marketing Support as needed:

• Support loyalty marketing updates, including processing approved FIT CLUB Reward point adjustments on an as-needed basis 
• Assist the acquisition team with trafficking media assets, updating KPI reporting, and simple email deployment 
• Provide scheduling and logistical support for approved photo shoots and talent coordination. 
• Assist with other administrative duties, including tracking budgets, coordinating schedules, managing event inventory, preparing department credit card expense reports, and collecting invoices and receipts for expense reporting.
• Create surveys in Microsoft Forms, Survey Monkey, or other approved platforms.
• Perform other related duties and special projects as assigned. 

Revised 08.26.2026

Requirements

SKILLS/QUALIFICATIONS:

• Bachelor’s degree in Communication, English, Journalism, Marketing, Business, or a related field; equivalent relevant experience may be considered.
• 1-2 years’ experience in social media, communications or marketing for an agency, brand, or similar organization preferred.
• Strong analytical thinking and creative problem-solving skills. 
• Working knowledge of major social media platforms, including Instagram, Facebook, TikTok, X, YouTube, and emerging channels, as well as current digital-marketing tools and trends.
• Familiarity with SEO principles and digital-content best practices preferred.
• A team player who can work quickly and efficiently as part of a team with the ability to organize, prioritize, and meet deadlines.
• Strong oral and written communication skills, with the ability to work professionally and effectively with people at all levels of the organization
• Ability to work with interruptions, changing priorities and a busy work environment with tight deadlines
• Self-motivated with high energy with a positive attitude
• Self-managing with the ability to work independently to accomplish tasks and projects
• Displays good judgment, confidentiality and diplomacy in handling important company information and communicating with others
• Ability to manage time, resources, and communication with team members and external partners
• Ability to work with team members at all levels of the organization with physical locations spread throughout multiple states.
• This is a part-time, hourly, in-office position based at the Support Center office in Orangevale, CA. Work hours and schedule will be established based on business needs. Occasional local off-site event support may be requested, with advance notice, but regular travel is not required.
• Passion for fitness/health/wellness with a curiosity to stay up on current fitness trends and social media trends.

PERKS:

• Free health club membership
• Casual work environment
• Discount on in-club retail items and any current vendor partner offerings (NASM, etc)
• 401(K) savings plan
• Medical, dental, vision, and additional benefit plans available
• Opportunity for growth; professional development

WORK ENVIRONMENT/PHYSICAL DEMANDS: While performing the duties of this job, the team member is frequently required to sit for extended periods of time and use a computer, phone, and other standard office equipment. The team member may occasionally be required to stand, walk, and travel between office and club locations as business needs require. Team members may be exposed to cleaning chemicals or airborne particles when working in clubs and will be required to wear designated PPE (Personal Protective Equipment) as directed. The team member may occasionally lift, carry, or move items up to 25 pounds. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.

PRIVACY STATEMENT:

In-Shape Solutions, LLC collects certain personal information as part of the job application process. Certain jurisdictions require notice of how we use and protect your personal information. For more information, please read our Privacy Policy and Notice of Collection available on our web site at:

https://www.inshape.com/privacy-policy

https://www.inshape.com/Portals/0/Images/pdf/ISS_Job_Applicant_Privacy_Notice.pdf