Marketing Intern

Job Description

Join Our Dynamic Marketing Internship Program at Zendesk

At Zendesk, marketing drives our mission to create exceptional customer experiences powered by AI-driven, user-friendly software. Our global marketing organization is a hub of creativity, innovation, and collaboration, working across channels and functions to connect customers to solutions in meaningful ways.

We are excited to announce multiple internship openings for Summer 2026, offering motivated students and recent graduates hands-on opportunities to develop their skills, contribute to real projects, and learn from seasoned marketing professionals in a fast-paced, global SaaS environment.

Whether you’re passionate about digital marketing, product promotion, public relations, campaigns, partner marketing, or integrated strategies, we have a role that fits your interests and career goals.

Our Internship Opportunities At A Glance:

• Web Marketing Intern: Support the global web presence, optimize digital experiences, and learn website management with a brand focus.

• Associate Product Marketing Specialist Intern: Assist with messaging, product launches, and market research to enable sales and marketing partners.

• Communications & Social Impact Marketing Intern: Work on PR initiatives, media outreach, and storytelling to elevate Zendesk’s industry leadership.

• NA Field and Campaign Marketing Intern: Help plan and execute demand generation campaigns and events focused on North America.

• Lifecycle Strategy Intern: Collaborate on global demand generation and lifecycle marketing strategies, campaigns, and customer journeys.

• Global Partner Marketing Intern: Engage with Zendesk’s partner ecosystem to support joint marketing efforts and drive pipeline success.

• Global Demand Gen Intern: Plan and manage Tier 1 marketing campaigns, digital events, and integrated customer journey mapping.

• Content Intern: Support content strategy and creation by assisting with copywriting, editing, editorial calendar management, and content performance analysis across multiple channels.

• Digital Expansion Campaigns Intern: Support multi-channel campaigns targeting existing customers to drive growth. Assist with campaign planning, execution, analysis, and optimization using digital and AI-driven marketing techniques.

• Scaled Marketing Intern: Support customer research, campaign optimization, and data analysis to inform targeted marketing strategies. Contribute to AI-driven process improvements and reporting for scalable marketing programs.

• Start up Marketing Intern: Support initiatives empowering startups by designing learning paths and building expert networks. Gain experience driving digital programs and events tailored to early-stage companies.

What We’re Looking For

We seek passionate, proactive, and creative individuals eager to learn and contribute. Ideal candidates are currently pursuing a bachelor’s degree in Business, Marketing, Communications, Program Management, or related fields, typically graduating in Winter 2026 or Spring 2027, or have already graduated.

• Intern Program Dates: June - August 2026

• Location: San Francisco office (Monday-Thursday in-office, WFH Fridays)

Our interns bring:

• A positive, growth-oriented marketing mindset with curiosity and initiative.

• Strong written and verbal communication skills.

• Ability to multitask, stay organized, and meet deadlines in a fast-paced environment.

• Team-oriented attitude and willingness to collaborate across diverse groups.

• Basic familiarity with digital marketing tools and platforms, with eagerness to expand skills.

• Bonus points for internship experience, knowledge of AI productivity tools, and interest in global or multilingual marketing.

Why Join us

• Hands-On Experience: Work on real marketing projects impacting brand presence, campaigns, and customer engagement.

• Mentorship: Learn from experienced marketing professionals who provide personalized guidance and career development.

• Networking: Build valuable connections within Zendesk and with industry professionals.

• Professional Growth: Develop skills in digital marketing, communications, campaign management, analytics, and partner enablement.

• Exposure to AI-Powered Innovations: Understand how AI shapes customer experience marketing in a leading SaaS company.

Join us for an unforgettable summer where you’ll gain practical experience, grow your skills, and make lasting connections—all while contributing to meaningful work at Zendesk.

The US hourly base rate range for this position is $30.29-$45.67. This position may also be eligible for bonus, benefits, or related incentives. While this range reflects the minimum and maximum value for new hire rates for the position across all US locations, the offer for the successful candidate for this position will be based on job related capabilities, applicable experience, and other factors such as work location. Please note that the compensation details listed in US role postings reflect the base rate only (or OTE for commissions based roles), and do not include bonus, benefits, or related incentives.

Hybrid: In this role, our hybrid experience is designed at the team level to give you a rich onsite experience packed with connection, collaboration, learning, and celebration - while also giving you flexibility to work remotely for part of the week. This role must attend our local office for part of the week. The specific in-office schedule is to be determined by the hiring manager.

The intelligent heart of customer experience

Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love.

Zendesk believes in offering our people a fulfilling and inclusive experience. Our hybrid way of working, enables us to purposefully come together in person, at one of our many Zendesk offices around the world, to connect, collaborate and learn whilst also giving our people the flexibility to work remotely for part of the week.

As part of our commitment to fairness and transparency, we inform all applicants that artificial intelligence (AI) or automated decision systems may be used to screen or evaluate applications for this position, in accordance with Company guidelines and applicable law.

Zendesk is an equal opportunity employer, and we’re proud of our ongoing efforts to foster global diversity, equity, & inclusion in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. We are an AA/EEO/Veterans/Disabled employer. If you are based in the United States and would like more information about your EEO rights under the law, please click here.

Zendesk endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law. If you are an individual with a disability and require a reasonable accommodation to submit this application, complete any pre-employment testing, or otherwise participate in the employee selection process, please send an e-mail to [email protected] with your specific accommodation request.