Marketing Operations Support Specialist - Shockwave

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com

As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world.  We provide an inclusive work environment where each person is considered as an individual.  At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.

Job Function:

Marketing

Job Sub Function:

Events

Job Category:

Professional

All Job Posting Locations:

Santa Clara, California, United States of America

Job Description:

Johnson & Johnson is hiring for a Marketing Operations Support Specialist - Shockwave Medical to join our team located in Santa Clara, CA.

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow and profoundly impact health for humanity. Learn more at https://www.jnj.com/. 

Fueled by innovation at the intersection of biology and technology, we’re developing the next generation of smarter, less invasive, more personalized treatments. Ready to join a team that’s pioneering the development and commercialization of Intravascular Lithotripsy (IVL) to treat complex calcified cardiovascular disease. Our Shockwave Medical portfolio aims to establish a new standard of care for medical device treatment of atherosclerotic cardiovascular disease through its differentiated and proprietary local delivery of sonic pressure waves for the treatment of calcified plaque.

Position Overview

The Marketing Operations Support Specialist supports the Marketing Operations team by executing and maintaining operational processes and technology related to events, sales enablement materials, fulfillment activities, product launches, and commercial initiatives. This role focuses on ensuring materials are accurate, organized, and available to support the sales cycle while contributing to operational reporting, systems support, and cross functional coordination.

 

This position requires prior experience in project management, marketing, operational, or commercial support environment and is best suited for someone who can manage defined responsibilities with consistency, accuracy, and accountability. The ideal candidate is willing to learn, is detail oriented, organized, and comfortable balancing multiple projects.

Essential Job Functions

 

Marketing and Sales Operations

·        Support day to day use of marketing and sales systems and tools, including SalesForce, store platforms (fulfillment, scrubs) and event platforms (lead capture, Cvent).

·        Execute and maintain operational processes related to sales enablement materials and fulfillment.

·        Manage ordering and replenishment of sales and demo materials in alignment with established guidelines and business needs.

·        Maintain inventory records, trackers, and documentation related to material usage and distribution.

·        Monitor and support audits of inventory locations and fulfillment processes to ensure accuracy and consistency.

·        Prepare and maintain usage, run rate, and inventory reports for internal reporting and review.

·        Participate in recurring operational meetings to review materials, usage trends, required updates and data integrity.

·        Maintain data accuracy and supporting documentation.

 

Product Launch and Commercial Support

·        Support product launches and commercial initiatives through coordination of marketing and sales materials.

·        Manage mailings, printing requests, and distribution of materials in support of launches and targeted campaigns.

·        Maintain organization, version control, and accessibility of materials across marketing and sales repositories.

·        Coordinate with internal stakeholders to support launch readiness and timely execution.

 

Requirements

·       Bachelor’s degree or equivalent professional experience required.

·       Experience in project management or related.

·       Experience supporting commercial teams, ideally within medical device or regulated environments.

·       Strong organizational, analytical, and problem-solving skills.

·       High attention to detail with the ability to manage multiple priorities simultaneously.

·       Strong communication skills and ability to partner cross-functionally.

·       Proficiency with systems, reporting tools, and operational platforms, such as SalesForce, Cvent or similar.

·       Ability to work independently while contributing collaboratively to team objectives.

·       Ideal candidate will be solution-oriented and flexible with strong problem solving, negotiation, and interpersonal skills.

·       In office role, in Santa Clara, California

·       Up to 30% travel possible

For Pay info daily onsite role : $75,000 - $120,750

Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.

Johnson & Johnson is committed to providing an interview process that is inclusive of our applicants’ needs. If you are an individual with a disability and would like to request an accommodation, please contact us via  https://www.jnj.com/contact-us/careers  or contact AskGS to be directed to your accommodation resource.

Required Skills:

Event Services, Marketing Materials, Operations Processes, Project Management, Work Coordination

Preferred Skills:

Agility Jumps, Brand Positioning Strategy, Brand Recognition, Business Behavior, Business Planning, Communication, Customer Analytics, Customer Intelligence, Data Analysis, Data Reporting, Event Management, Execution Focus, Financial Analysis, Innovation, Inquiry Handling, Office Administration, Project Schedule, Relationship Building

The anticipated base pay range for this position is :

$75,000.00 - $120,750.00

Additional Description for Pay Transparency:

Subject to the terms of their respective plans, employees are eligible to participate in the Company’s consolidated retirement plan (pension) and savings plan (401(k)).
This position is eligible to participate in the Company’s long-term incentive program.
Subject to the terms of their respective policies and date of hire, employees are eligible for the following time off benefits:
Vacation –120 hours per calendar year
Sick time - 40 hours per calendar year; for employees who reside in the State of Colorado –48 hours per calendar year; for employees who reside in the State of Washington –56 hours per calendar year
Holiday pay, including Floating Holidays –13 days per calendar year
Work, Personal and Family Time - up to 40 hours per calendar year
Parental Leave – 480 hours within one year of the birth/adoption/foster care of a child
Bereavement Leave – 240 hours for an immediate family member: 40 hours for an extended family member per calendar year
Caregiver Leave – 80 hours in a 52-week rolling period10 days
Volunteer Leave – 32 hours per calendar year
Military Spouse Time-Off – 80 hours per calendar year
Additional information can be found through the link below.
Co-Ops and Intern Positions: Please use the following language:
Co-Ops/Interns are eligible to participate in Company sponsored employee medical benefits in accordance with the terms of the plan.
Co-Ops and Interns are eligible for the following sick time benefits: up to 40 hours per calendar year; for employees who reside in the State of Washington, up to 56 hours per calendar year.
Co-Ops and Interns are eligible to participate in the Company’s consolidated retirement plan (pension).
Positions Represented by CBA: Please use the following language:
This position is eligible for benefits to include medical, dental, vision and time off, as well as any others as provided for in the applicable Collective Bargaining Agreement.
The following link to general company benefits information MUST also be included in the posting: Please use the following language:
For additional general information on Company benefits, please go to: - https://www.careers.jnj.com/employee-benefits