We’re looking for a Brand Protection Specialist who is excited about helping maintain Wish’s zero-tolerance policy against Intellectual Property violations. This role requires providing support to the Brand Protection team by identifying product content suspected of Intellectual Property infringement and reviewing merchants responses to takedown requests. You will also work closely with various teams to maintain Wish’s standards as well as making recommendations for operational improvements. You must be incredibly detail-oriented with excellent written and verbal communication skills.

For internal use only: #LI-KH1

What you'll do

• Review and monitor product listings from merchants on our global marketplace to help ensure the listings meet policy and company standards
• Investigate Intellectual Property complaints and assist in gathering sufficient information required for escalated matters
• Review disputes from merchants whose product listings were removed due to Intellectual Property violations
• Conduct audits of flagged listings to ensure compliance in accordance to Wish’s standards
• Take part in weekly connects to review updates, propose changes and identify gaps or risks/issues
• Review a variety of data sets that contain merchant-specific information and share findings with various business units as needed
• Monitor and analyze the team’s objectives and goals through reporting; suggest recommendations to increase efficiency
• Take part in weekly connects to review updates, propose changes and identify potential gaps or risks/issues
• Work independently, effectively prioritize and manage your time
• Communicate effectively with internal leadership to identify challenges and propose solutions and areas for improvement

Who you are

• 2+ years of operationally-oriented and/or brand protection experience
• Bachelor’s degree or equivalent work experience
• Must be familiar with Intellectual Property rights and protection
• Must be able to quickly learn internal tools and dashboards 
• Creative, analytical, and passionate about our company’s mission
• Demonstrate collaborative skills as well as the ability to work well independently
• Excellent writing, editing, proofreading, research, and administrative skills
• Highly organized and detail-oriented

Nice to have

• Experience working in eCommerce
• Experience working in a startup

Wish values diversity and is committed to creating an inclusive work environment. We provide equal employment opportunity for all applicants and employees. We do not discriminate based on any legally-protected class or characteristic. Employment decisions are made based on qualifications, merit, and business needs. If you need assistance or accommodation due to a disability, please let your recruiter know. For job positions in San Francisco, CA, and other locations where required, we will consider for employment qualified applicants with arrest and conviction records.