Company Description
At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can't wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make that possible. We dream big together, supporting each other to make our individual and collective dreams come true. The future is ours, and it starts with you.
With more than 7,700+ customers, we serve approximately 85% of the Fortune 500®, and we're proud to be one of FORTUNE 100 Best Companies to Work For® and World's Most Admired Companies™.
Learn more on Life at Now blog and hear from our employees about their experiences working at ServiceNow.
Unsure if you meet all the qualifications of a job description but are deeply excited about the role? We still encourage you to apply! At ServiceNow, we are committed to creating an inclusive environment where all voices are heard, valued, and respected. We welcome all candidates, including individuals from non-traditional, varied backgrounds, that might not come from a typical path connected to this role. We believe skills and experience are transferrable, and the desire to dream big makes for great candidates.
Job Description
Internship Program Overview
At ServiceNow, we're looking for students who want to learn, grow, and take a giant step early in their careers, all while making a giant impact. We offer 12-week summer internship opportunities across various business functions.
Interns will participate in executive speaker series, career development workshops, philanthropic efforts, and team-building activities. Additionally, interns will have access to online learnings and a dedicated summer coach to further grow their careers with us.
If you want to make work, work better, we want you. To learn more, check out our Early Career Page !
Marketing Intern Overview
We have five different teams with open roles. Please see details about each team and their role below:
Enterprise & Field Marketing
Partners closely with sales to deliver and activate integrated campaigns that build and accelerate pipeline in-region through meaningful customer & prospect engagement.

• What you will do: deliver in-person and virtual events, create account-based marketing plans, plan and execute campaigns, coordinate campaign follow-up, and report on lead-flow and performance
• Specific skills are an advantage for certain roles (not all):
  • Digital marketing systems (i.e., marketing automation platforms, CRM platforms, webinar, social media tools, SharePoint, wiki sites).
  • SaaS event tools (RainFocus, Cvent)

Strategy, Planning & Operations Marketing
Drives operational excellence, fosters a culture of collaboration, and builds alignment within and between orgs to enable Marketing's success.

• What you will do: Support cross-functional projects and programs plans. Develop, maintain, and improve key processes and tools across Marketing, spanning across people, culture, planning and much more!
• Specific skills are an advantage for certain roles (not all):
  • Project management, change management, portfolio tracking, communications, planning, budget and forecasting
  • Stakeholder and meeting management
  • Data and business analysis, problem solving
  • Data preparation in Excel, and presentation skills in PowerPoint.

What is Digital Marketing?
Delivers compelling, always on digital experiences that increase engagement and conversion with optimal content, media and personalization powered by effective technology, data excellence, and innovation throughout all our digital properties.

• What you will do: Monitor and evaluate results and performance across the major digital channels and markets. Use various Adobe & web analytic tools to acquire new customers, support the compilation of data and develop recommendations.
• Specific skills are an advantage for certain roles (not all):
  • Working with quantitative and qualitative data. Analytical Tools (MySQL, Adobe Analytics, Google Analytics, SA360, Google Ads)
  • Adobe Experience Manager (AEM), or similar Web Content Management System
  • Java development & testing, HTML/CSS, Search Engine Results Page (SERP) layouts for variety of devices (desktop, mobile, tablet)
  • Working with marketing automation platform such as Marketo and campaign management
  • Software development and test automation experience
  • Familiarity with Agile, Scrum, Waterfall techniques

Product & Solutions Marketing
Defines and curates buyer personas, customer centric solutions/product messaging, positioning and buyer enablement that drive awareness and differentiation in the marketplace and support sales.

• What you will do: develop marketing strategy and connectedness through messaging and positioning, product and solution launches, sales, and field enablement.
• Specific skills are an advantage for certain roles (not all):
  • Messaging and positioning, storytelling
  • Effective Communication
  • Sales Enablement

What is Brand Marketing?
Builds, protects, and scales our brand recognition in powerful, emotional narratives and protects our reputation to continuously grow our base of loyal customers.

• What you will do: manage cross-channel media campaigns, organic social media, talent brand content development
• Specific skills are an advantage for certain roles (not all):
  • Graphic design experience with knowledge and skills in using Adobe Creative Suite (Illustrator, Photoshop, and InDesign)

Qualifications
Who you are:

• This position is not eligible for employment-based sponsorship.
• Currently pursuing a Bachelors degree in Business, Marketing, Data Analytics, or related field, at an accredited college or university
  • Graduating December 2024, or later
  • Able to commit to a 12-week internship in summer 2024 (May-August, or June-September)
• High proficiency in MS Office Suite of Products (Word, Excel, Outlook, PowerPoint)
• A quick, yet thoughtful decision maker who knows when to ask questions, when to act, when to escalate, and when to ask for help.
• Highly collaborative, team-oriented, detailed, and organized with ability to manage time and multitask.
• Excellent written and verbal communication, leadership, and presentation skills
• Passion for storytelling and identifying trends.

#interncoop
For positions in the Bay Area, we offer a base pay of $33.51, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs (subject to eligibility requirements). Compensation is based on the geographic location in which the role is located, and is subject to change based on work location.
Additional Information
ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.
At ServiceNow, we lead with flexibility and trust in our distributed world of work. Click here to learn about our work personas: flexible, remote and required-in-office.
If you require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at [email protected] for assistance.
For positions requiring access to technical data subject to export control regulations, including Export Administration Regulations (EAR), ServiceNow may have to obtain export licensing approval from the U.S. Government for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by the U.S. Government.
Please Note: Fraudulent job postings/job scams are increasingly common. Click here to learn what to watch out for and how to protect yourself. All genuine ServiceNow job postings can be found through the ServiceNow Careers site .
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