Job Summary:
This position will monitor and analyze master data, key data, and master relationship data within the organization. The individual will be responsible for implementing policies and procedures for the day-to-day operational and administrative management of system data. The individual will add value by understanding how Master Data is used in business processes and ensures that the Master Data is accurate, complete and transaction ready. The position requires exceptional global master data knowledge, interpersonal skills, and the ability to multi-task in a fast-moving environment. This role will have a strong collaboration with the business operations, planning, procurement, merchandising, compliance, content, IT, and marketing teams.
Job Expectations:
- Coordinate and execute Master Data creation and maintenance
- Provide governance services in support of master data management, hold requestors accountable to Master Data standards and guidelines
- Recommend and execute continuous improvement of master data management processes
- Drive global master data integrity and compliance with policies and procedures by working with cross functional partners to address identified gaps that may drive inconsistent data
- Provide data expertise and guideline knowledge on downstream impacts of inaccurate data to influence accountability, to support global data synchronization initiatives and guideline compliance
- Provide master data conflicts/problem resolution support and education by working with business process owners to help troubleshoot data requirements
- Support standardized data design, naming, consistent data definitions and usage through assigned projects and operational responsibilities
- Monitor/audit master data and remediate issues to maintain defined levels of quality
- Provide analytical support to other departments as necessary to assist with problem solving
- Comply with company policies and procedures, including safety, business ethics, and standards of conduct
Knowledge, Skills and Abilities:
Required:
- Demonstrated knowledge and experience in researching, analyzing, interpreting, and synthesizing information to make an informed decision and/or share the knowledge with team members
- Understand enterprise/master data management concepts, principles, and best practices
- Understand ERP systems and supply chain management concepts
- Understand the use of technology tools that enable demand and supply planning and reporting, along with collaboration with external stakeholders
- Strong computer skills and proficient in ERP systems, Google, and Microsoft tools
- Advanced Excel skills
- Strong analytical skills, data management and retail math knowledge
- Ability to communicate written and verbally in a professional manner with people at all levels of the organization and external contacts
- Detail oriented, team-player
- Google G Suite skills desired
- SAP Experience a plus
- Tableau Experience a plus
Equipment Knowledge:
- Experience with Microsoft Office Suite (Word, Excel, PowerPoint)
- Experience with Google Business Suite (Gmail, Drive, Docs, Sheets, Forms) preferred
Experience Requirements:
Generally, requires a minimum of two (2) years of relevant experience required, preferably in an e-commerce environment.
Education Requirements:
Bachelor’s Degree in Information Technology, Mathematics, Business or related field preferred, or a combination of education and equivalent work experience. Certified CDMP or DGSP a plus.
#LI-ME1
Employees (and their families) that meet eligibility criteria as outlined in applicable plan documents are eligible to participate in our medical, dental, vision, and basic life insurance programs and may enroll in our company’s 401(k) plan. Employees will also be eligible for Time Off and Paid Sick Leave pursuant to the company’s policies. Employees will enjoy paid holidays throughout the calendar year. Eligibility requirements for these benefits will be controlled by applicable plan documents.
Staffing Agency Submission Notice
iHerb does not accept unsolicited 3rd party ("Agency") candidates. If you are an Agency, please send any requests to be considered as a supplier in our Vendor Management System to [email protected]. Do not contact iHerb employees directly. If requested to work on a role, any Agency candidates would be presented through the internal recruiting organization.
About iHerb
iHerb is on a mission to make health and wellness accessible to all. We offer Earth’s best-curated selection of health and wellness products, at the best possible value, delivered with the most convenient experience.
We’re the world’s largest eCommerce platform dedicated to vitamins, minerals, and supplements, and other health and wellness products. For more than 25 years, we’ve been making it simple for people all over the world to purchase the highest quality products. From supplements to skincare to grocery items, we ship over 50,000 products, from over 1,800 brands direct to our customers in 180+ countries.
Our vision is to become the #1 destination for health and wellness across the world.
With a passion for wellness and a mind for innovative solutions, iHerb team members share a vision for a healthier world that drives them each day. Our 5 Shared Values unite our global team:
Focus on the Customer · Empower Our People · Be Entrepreneurial & Pivot Quickly ·
Embrace Diversity & Inclusion · Strive for Simplicity
iHerb Benefits
At iHerb, we are dedicated to offering programs designed to help our employees and their families stay healthy, live well, and plan for their financial future. Built on a strong foundation, our programs provide options and upgrades with flexibility, protection, and security in mind. For the comprehensive benefits list, visit www.iHerbBenefits.com. For our international team members, you may be eligible for benefits depending on the country where you are employed. The Talent Acquisition Partner/local HR representative will go over the benefits you are eligible for.
iHerb is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. iHerb provides equal employment opportunities to all applicants for employment and prohibits discrimination and harassment.
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