The role involves supporting customers in building and optimizing Microsoft Identity Manager environments, providing strategic guidance, leading architectural design sessions, and troubleshooting performance issues.
Well rounded MIM Arch and/or EngineerCore Accountabilities:
• Supporting customers with building, deploying, operating, and optimizing complex enterprise environments
• Provide best practice guidance on setting up and maintaining a solid MIM environment
• Communicating strategies, tactics, remediation etc. with C-Suite executives and stakeholders
• Develop and implement support strategies to reduce incidents, increase availability, or accelerate deployments
• Lead critical situations including documented action plans and updates for stakeholders
• Initiate and participate in triage and post-incident meetings to resolve customer problems
• Conceptualize, lead and drive Architectural Design Sessions (ADS), Proof on Concepts (POC) and establish best practices on Deployment Planning Sessions (DPS) Primary work includes:
• Standard Product Work Shops - Training
• In-Depth Product Reviews - White Board (Chalk Talk) Sessions
• Health Checks / Assessments
• Post Operational Review of Product Implementations
• Product Upgrade / Migration Assessments • Systems Performance Reviews
• Act as the primary onsite technical contact, providing customer visibility, technical support, and problem resolution for corporate customers Required
Experience: MIM and Active Directory Services
• Advanced understanding of organizational units and directory structure, common object types (user, group, contact, etc.), commonly used attributes, permissions and inheritance Microsoft Identity Manager 2016 Sync
• Fluency with common management agent types (ADDS, SQL, MIMMA), synchronization (CS <-> MV <-> CS), attribute flow precedence and AADConnect Microsoft Identity manager 2016 Service/Portal
• Understanding of traditional (policy driven) and scoping filter based inbound/outbound synchronization rules, criteria-based sets, workflows, specifically action workflows
• Well versed in set transition and request based management policy rules and MIM self-service password reset (SSPR) Troubleshooting/Performance
• Solid understanding of search requests and how MIM processes requests and scaling
• Understanding of IIS, SQL (instances, basic permissions, aliases, etc.), PowerShell scripting
• Fundamentals for Windows Server environment (event logs, running processes, etc.
• Supporting customers with building, deploying, operating, and optimizing complex enterprise environments
• Provide best practice guidance on setting up and maintaining a solid MIM environment
• Communicating strategies, tactics, remediation etc. with C-Suite executives and stakeholders
• Develop and implement support strategies to reduce incidents, increase availability, or accelerate deployments
• Lead critical situations including documented action plans and updates for stakeholders
• Initiate and participate in triage and post-incident meetings to resolve customer problems
• Conceptualize, lead and drive Architectural Design Sessions (ADS), Proof on Concepts (POC) and establish best practices on Deployment Planning Sessions (DPS) Primary work includes:
• Standard Product Work Shops - Training
• In-Depth Product Reviews - White Board (Chalk Talk) Sessions
• Health Checks / Assessments
• Post Operational Review of Product Implementations
• Product Upgrade / Migration Assessments • Systems Performance Reviews
• Act as the primary onsite technical contact, providing customer visibility, technical support, and problem resolution for corporate customers Required
Experience: MIM and Active Directory Services
• Advanced understanding of organizational units and directory structure, common object types (user, group, contact, etc.), commonly used attributes, permissions and inheritance Microsoft Identity Manager 2016 Sync
• Fluency with common management agent types (ADDS, SQL, MIMMA), synchronization (CS <-> MV <-> CS), attribute flow precedence and AADConnect Microsoft Identity manager 2016 Service/Portal
• Understanding of traditional (policy driven) and scoping filter based inbound/outbound synchronization rules, criteria-based sets, workflows, specifically action workflows
• Well versed in set transition and request based management policy rules and MIM self-service password reset (SSPR) Troubleshooting/Performance
• Solid understanding of search requests and how MIM processes requests and scaling
• Understanding of IIS, SQL (instances, basic permissions, aliases, etc.), PowerShell scripting
• Fundamentals for Windows Server environment (event logs, running processes, etc.
Top Skills
Active Directory Services
Iis
Microsoft Identity Manager
Powershell
SQL
Windows Server
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