The Account Manager will develop long-term client relationships, drive growth, and ensure alignment between client needs and organizational services through strategic planning and communication.
We are:
Wizeline, a global AI-centric technology solutions provider, develops cutting-edge, AI-powered digital products and platforms. We partner with clients to leverage data and AI, accelerating market entry and driving business transformation. As a global community of innovators, we foster a culture of growth, collaboration, and impact.
With the right people and the right ideas, there’s no limit to what we can achieve
Are you a fit?
Sounds awesome, right? Now, let’s make sure you’re a good fit for the role:
Key Responsibilities
- Build, own and maintain long-term relationships with clients, ensuring a deep understanding of their needs, business context, and industry trends, serving as the primary point of contact and trusted advisor.
- Connect the dots across internal capabilities and client objectives to propose repeatable solutions and strategic initiatives.
- Lead strategic account planning and execution to drive client success and long-term growth (farming).
- Communicate effectively across all levels: from executives to project managers, technical leads, and individual contributors, ensuring alignment and transparency.
- Identify and present risk/reward opportunities, and proactively develop strategies to maximize value for both the client and the organization.
- Create and maintain comprehensive account plans with clear action items, tracking progress regularly to ensure goals are met.
- Monitor key account metrics such as revenue, backlog, team performance, client satisfaction, and margin.
- Support contract negotiations, renewals, and pricing discussions in collaboration with legal and commercial teams.
- Act as the voice of the client internally, ensuring alignment between client needs and service delivery.
Must-have Skills
- 7+ years of experience in account management, business development or delivery leadership role in a software consulting or services environment.
- Experience in Media & Entertainment.
- Knowledge of industry frameworks for client success and growth (e.g., customer journey mapping, account planning methodologies).
- Proven track record of farming and growing enterprise or mid-market software accounts.
- Analytical mindset with the ability to connect business insights to actionable strategies.
- Strong client management and communication skills, with the ability to build trust and credibility with senior stakeholders.
- Open to travel and highly engaged with clients.
What we offer:
- Competitive compensation & total rewards.
- Health benefits & wellness programs.
- Savings & retirement plans.
- Global mobility opportunities.
- Flexible work policy and remote-friendly approach.
- Happy hours, gaming tournaments, sports activities & more
- Continuous learning & training programs with WizeAcademy
- Free certifications in cloud technologies and coding languages.
Find out more about our culture here.
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