Office Manager

PayZen is on a mission to bring financial health to healthcare. Our products improve both access and affordability for patients and cash flow & administrative complexity for medical providers. We are trusted by a rapidly growing number of health systems, hospitals, and physician groups and are backed by leading venture capital investors.

The Office Manager is responsible for managing the reception area and ensuring smooth office operations. This role is part of the People team, reporting to Director, Global People Operations and combines administrative, organizational, and interpersonal skills to maintain an efficient, welcoming, and professional office environment. We are seeking someone who is resourceful, optimistic, energetic, and thrives in a dynamic environment. The ideal candidate will take pride in creating a positive, welcoming experience for employees and guests while ensuring the office operates seamlessly.

What you will do

• Greet and assist visitors, clients, and employees with professionalism and warmth

• Oversee day-to-day office operations to ensure efficiency and organization

• Be an advocate for company culture and employee engagement

• Provide Executive Assistant support and backup assistance for our Executive Assistants team

• Manage our kitchen snack and onsite lunch programs, coordinating with vendors and taking pride in delighting employees

• Manage office supplies, inventory, and procurement to meet staff needs

• Lead the planning and execution of quarterly company happy hours and employee events, bringing engagement and delight to the employee experience

• Manage incoming and outgoing mail, packages, and deliveries

• Maintain the office front desk and common areas, ensuring they are clean, organized, and welcoming

• Coordinate with vendors for office maintenance, repairs, and services

• Develop office policies and procedures to optimize workflow

• Ensure the office environment is well-maintained, functional, and safe for employees

• Assist with onboarding new employees, including workspace setup and access coordination

• Assist in planning company events, meetings, and activities, coordination of catering and logistics for team gatherings or client meetings

What you will bring

• Proven experience in or enthusiasm for a receptionist, administrative, or office management role

• Strong organizational and multitasking skills

• Excellent communication and interpersonal skills with the ability to interact professionally across all levels of the organization

• Experience assisting executives, including managing multiple calendars and coordinating complex travel arrangements

• Proficiency in office software (e.g., Microsoft Office Suite, Google Workspace)

• Ability to manage vendors, negotiate contracts, and oversee office budgets

• Strong problem-solving skills and attention to detail

• Friendly, approachable, and professional demeanor

• Proactive and resourceful in addressing office needs

• Ability to maintain confidentiality and handle sensitive information

• Strong time management and prioritization skills in a fast-paced environment

Why PayZen

• An opportunity to positively affect the lives of thousands of patients

• Contribute to the development of a product that revolutionizes medical payments in ways never seen before

• A chance to join a high-growth company at an early stage

• Become a key member of a collaborative, high performing team, shaping its growth and success