Onsite Project Manager - Rochester/Buffalo, NY

Job Description SummaryAs the Project Manager on our Patient Care Solutions Project Management team, you'll own the project management and implementation process for GE HealthCare Patient Care Solutions which include Monitoring Solutions, Perioperative and Maternal Infant Care products. You will be an influencer and the hub of activity for sales order review, project planning and documentation, resource coordination, and issue resolution.
This position is based in Rochester/Buffalo territory. Travel to customer sites is expected to account for up to 50% of your time. This role is a remote role that will require onsite support to customer sites and will also allow for flexibility to work from home.
GE HealthCare is a leading global medical technology and digital solutions innovator. Our mission is to improve lives in the moments that matter. Unlock your ambition, turn ideas into world-changing realities, and join an organization where every voice makes a difference, and every difference builds a healthier world.

Job Description

Roles and Responsibilities

• Drive customer satisfaction and process productivity throughout the installation process and act as the primary liaison between GE Healthcare and the customer.

• Execute the implementation of managed projects including identification of GE and customer responsibilities and deliverables as defined in the sales contract.

• Regular tracking and communication of implementation progress, tracking of equipment delivery, installation, and testing, tracking and assignment of project deliverables with owners.

• Maintain accurate project milestone dates.

• Create visible and predictable data for key business metrics and revenue forecasting.

• Identify, escalate, and resolve issues, which might affect customer satisfaction and GE operational targets.

Required Qualifications

• Bachelor’s degree or equivalent technical field experience (Field Engineer, biomedical or related field experience)

• Minimum 3 years’ experience in one or more in equipment project management.

• Demonstrated experience with project management where deadlines were met on schedule or ahead of schedule (e.g., construction, healthcare IT, equipment installations experience).

• Ability to work independently managing multiple projects and competing priorities

• Must have a valid driver’s license.

• Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. 

• Must be willing to travel up to 50% to customer sites.

Desired Characteristics

• Master's degree or PMP

• Demonstrated customer service experience working in a clinical environment.

• Knowledge or experience within the healthcare industry and GE Healthcare products.

• Proficient in project Management Software such as MS Project, Smartsheet, or similar tools

• Six Sigma certification and/or experience in Lean methodology.

• Familiar with one or more of IT concepts that include networking, IP addresses, switches, routers, virtual servers, etc.,

• Experience with large-scale healthcare system implementation projects involving data and application integrations using various healthcare standards (HL7, IHE, etc.)

• Experience with electronic patient records

• Experience leading testing and go live readiness efforts in partnership with customers, EMR/EHR Vendors, internal stakeholders and other 3rd party vendors as required

• Ability to communicate technical subjects to technical and non-technical audiences

We expect all employees to live and breathe our behaviors: to act with humility and build trust; lead with transparency; deliver with focus, and drive ownership –always with unyielding integrity.

Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you’d expect from an organization with global strength and scale, and you’ll be surrounded by career opportunities in a culture that fosters care, collaboration, and support.

#LI-AK4

#LI-Onsite

We will not sponsor individuals for employment visas, now or in the future, for this job opening. For U.S. based positions only, the pay range for this position is $112,000.00-$168,000.00 Annual. It is not typical for an individual to be hired at or near the top of the pay range and compensation decisions are dependent on the facts and circumstances of each case. The specific compensation offered to a candidate may be influenced by a variety of factors including skills, qualifications, experience and location. In addition, this position may also be eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). GE HealthCare offers a competitive benefits package, including not but limited to medical, dental, vision, paid time off, a 401(k) plan with employee and company contribution opportunities, life, disability, and accident insurance, and tuition reimbursement.

Additional Information

While GE HealthCare does not currently require U.S. employees to be vaccinated against COVID-19, some GE HealthCare customers have vaccination mandates that may apply to certain GE HealthCare employees.