Operational Risk & Internal Controls Analyst

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Team Overview

The Enterprise Risk Management team partners across the business to help identify, assess, and mitigate operational risks while enhancing the effectiveness of internal controls. As part of the Compliance organization, the team provides independent risk oversight, conducts control assurance activities, and helps ensure the organization operates in a compliant, resilient, and well-governed manner.
This role reports directly to the Director of Enterprise Risk Management. This is a hybrid position and involves regular performance of job responsibilities virtually as well as in-person at an assigned TU office location for a minimum of two days a week.

Role Overview and Core Responsibilities

• Execute the Operational Risk and Control Assurance Program (ORCA) by establishing and maintaining control testing protocols, conducting control testing, developing testing scripts, reviewing control evidentiary documentation, and assessing the design and operating effectiveness of controls.
• Identify and drive areas of control improvement for key processes and procedures; support the business in reviewing recurring control failures, initiating remediation plans, and assisting with investigations and control design following incidents or risk events.
• Facilitate the ongoing Risk and Control Self-Assessment (RCSA) process, conduct specialized risk assessments with business SMEs, and challenge risk and process owners on the quality and effectiveness of their controls.
• Engage with business owners on the implementation, execution, and compliance of controls; provide coaching, education, and training to improve risk and control management practices and build risk/control awareness across the organization.
• Conduct deep dives and thematic reviews to identify process and control weaknesses, non-adherence to policies and standards, root causes, and opportunities for control improvements that strengthen the TransUnion risk and control framework.
• Escalate risk and control issues to appropriate stakeholders and governance forums, and provide input into reporting that demonstrates the performance and effectiveness of the current control environment.
• Develop tools, templates, training materials, policies, and process documentation to support Operations Business Units, ensure consistency to standards, and facilitate future implementations and transitions.
• Partner with direct managers and internal and external stakeholders to understand business needs, align to key initiatives, prioritize workload effectively, and support ongoing risk mitigation, control efficiency, compliance, and quality improvement initiatives.

Required Knowledge and Experiences

• Bachelor's degree or equivalent experience in Risk Management.
• 2+ years of relevant enterprise risk and control management experience, preferably within an operations environment.
• Knowledge of enterprise risk management, internal controls, control testing, monitoring, and risk assessment concepts.
• Strong written and verbal communication skills with the ability to bridge business and technical environments, build professional relationships, and articulate business issues without relying on technical language.
• Strong analytical, problem-solving, organizational, and time management skills, including the ability to manage multiple deliverables and deadlines while maintaining a high level of accuracy and attention to detail.
• Demonstrated ability to work independently, challenge the status quo, drive process improvements through effective control monitoring and management, and maintain regulatory compliance within a complex environment.

Required Technical Skills

• Proficiency with Microsoft Office applications, including Excel, PowerPoint, Word, and SharePoint.
• Ability to analyze, interpret, and present risk, control, and business data effectively to stakeholders.

We’re also looking for the preferred skills below. Whether you are proficient or could use some brushing up, we’re happy to support your career development and growth in:

• 2+ years of experience working in a financial services or regulated operations environment.
• Governance, Risk and/or Compliance certifications such as CCEP, ARM, or GRCP.
• Audit experience or audit-related background.

Benefits that support every part of your life:

At TransUnion, we design benefits to help you feel well, do well, and plan well—from day one.

For Your Health: Enjoy day-one eligibility for medical, dental, and vision coverage, plus supplemental plan options. Spousal, domestic partner, and other eligible dependent coverage is available on select plans. Choose tax‑advantaged HSA and FSA accounts to make everyday care more affordable.

For Your Protection: We’ve got your back with company‑paid basic life and AD&D, optional voluntary life and AD&D for you and your family, and short‑ and long‑term disability. You can also opt into a legal plan, pet insurance, and travel accident coverage.

For Your Family: From adoption assistance and fertility planning coverage to caregiver support, we’re here for every chapter. Access Dependent Care FSA for possibility of an employer match, a complimentary Care@Work membership, and up to 12 weeks of paid parental leave with eligibility for a thoughtful, gradual return.

For Your Future: Build toward what’s next with our 401(k) with employer match and Employee Stock Purchase Plan (ESPP). Tap financial wellness resources, career coaching, and optional long‑term care insurance to plan confidently.

For You: Grow and recharge with tuition reimbursement, flexible time off for exempt employees or paid time off for nonexempt employees, up to 12 paid holidays per year, commuter benefits, employee discounts, charitable gift matching, and paid volunteer time off, plus corporate volunteer events that make it easy to give back.

For Your Wellness: Access 24/7 support including professional therapy, coaching, and emotional well‑being programs alongside guided meditation and resources that support physical, mental, social, and financial wellness.

We are committed to being a place where diversity is not only present, it is embraced. As an equal opportunity employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability status, veteran status, genetic information, marital status, citizenship status, sexual orientation, gender identity or any other characteristic protected by law. Additionally, in accordance with Section 503 of the Rehabilitation Act of 1973 and the Vietnam Era Veterans’ Readjustment Assistance Act of 1974, TransUnion takes affirmative action to employ and advance in employment qualified individuals with a disability and protected veterans in all levels of employment and develops annual affirmative action plans. Components of TransUnion’s Affirmative Action Program for individuals with disabilities and protected veterans are available for review to any associate or applicant for employment upon request by contacting [email protected].

Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law, including the Los Angeles County Fair Chance Ordinance for Employers, the San Francisco Fair Chance Ordinance, Fair Chance Initiative for Hiring Ordinance, and the California Fair Chance Act.

TransUnion complies with all applicable immigration laws and regulations. The Company does not presently provide employer support or sponsorship for an immigration-related employment benefit for this position. Applicants must be authorized to work in the United States on a full-time basis without the need for employer support or sponsorship now or in the future.

Adherence to Company policies, sound judgment and trustworthiness, working safely, communicating respectfully, and safeguarding business operations, confidential and proprietary information, and the Company’s reputation are also essential expectations of this position.

Pay Scale Information:

The U.S. base salary range for this position is $56,250.00 - $93,750 annually. *The salary range for this position reflects a reasonable estimate of the range of compensation for this job. At TransUnion, actual compensation is based on careful consideration of additional factors such as (but not limited to) an individual’s education, training, work experience, job-related skill set, location, and industry knowledge, as well as the scope and responsibilities of the position and market considerations. Regular, fulltime non-sales positions may be eligible to participate in TransUnion’s annual bonus plan. Certain positions may be also eligible for long-term incentives and other payments based on applicable company guidance and plan documents.

TransUnion Overview:

At TransUnion, we encourage and are committed to creating a real, positive impact and shared sense of purpose within our Workforce for Good, which empowers our people to grow, innovate and contribute to a better future for our communities and customers. We strive to build an environment where our associates are in the driver’s seat of their professional development— while having access to help along the way. We recognize that success comes when our associates thrive both professionally and personally; that’s why we prioritize work/life flexibility and offer resources for our teams across the globe to collaborate and drive excellence.

Be a part of our Workforce for Good – you’ll work with great people, pioneering products and cutting-edge technology.

TransUnion's Internal Job Title:

Analyst, Risk Management

Company:

TransUnion LLC