Operations Claims Compliance Senior Manager - HYBRID

Why Join GEICO?

At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities.

Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive on relentless innovation to exceed our customers' expectations while making a real impact on local communities nationwide.

Founded in 1936, GEICO is a member of the Berkshire Hathaway family of companies and one of the largest auto insurers in the United States. When you join our company, we want you to feel valued, supported, and proud to work here. That's why we offer the GEICO Pledge: Great Company, Great Culture, Great Rewards, and Great Careers.

GEICO is seeking a Senior Manager to lead Regulatory & Compliance Integration within the Claims Process Team. This role is responsible for the intake, interpretation, and translation of regulatory changes into operational execution across Claims. The position ensures regulatory requirements are implemented consistently, accurately, and in advance of required effective dates across all jurisdictions. 

Primary Responsibilities

• Lead centralized regulatory change intake and prioritization across Claims Operations

• Work with Compliance to translate regulatory updates into operational requirements and execution plans 

• Conduct cross-vertical impact assessments to determine business implications 

• Oversee coordination of:

  • SOP updates

  • Knowledge Hive updates

  • Training and communication rollout 

• Ensure compliance execution for Claims Operations is completed prior to regulatory effective dates 

• Partner with Legal, Compliance, and Operations teams to ensure alignment and clarity

• Develop scalable processes for regulatory intake through implementation lifecycle management

Basic Qualifications

• Bachelor’s degree or equivalent work experience

• 5+ years of experience in compliance, regulatory operations, or Claims related field

• Strong ability to interpret regulatory requirements and translate into operational processes

• Proven leadership experience managing cross-functional initiatives

• Strong communication and stakeholder management skills

Preferred Qualifications

• Experience in insurance, claims, or highly regulated industries

• Familiarity with multi-state regulatory environments

• Experience leading large-scale implementation or compliance programs

Success Factors

• Timely and accurate implementation of regulatory changes

• Reduced compliance risk across Claims operations

• Improved consistency in execution across business units

• Strong cross-functional alignment between Legal, Compliance, and Operations

Annual Salary

The above annual salary range is a general guideline. Multiple factors are taken into consideration to arrive at the final hourly rate/ annual salary to be offered to the selected candidate. Factors include, but are not limited to, the scope and responsibilities of the role, the selected candidate’s work experience, education and training, the work location as well as market and business considerations.

The GEICO Pledge:

Great Company: Protecting customers through life’s twists and turns with innovation and integrity.

Great Careers: Personalized development programs, mentorship, and certification assistance.

Great Culture: Inclusive and collaborative culture rooted in shared success.

Great Rewards: Competitive pay, benefits, and flexibility to support your well-being and future.

The equal employment opportunity policy of the GEICO Companies provides for a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability or genetic information, in compliance with applicable federal, state and local law. GEICO hires and promotes individuals solely on the basis of their qualifications for the job to be filled.

GEICO reasonably accommodates qualified individuals with disabilities to enable them to receive equal employment opportunity and/or perform the essential functions of the job, unless the accommodation would impose an undue hardship to the Company. This applies to all applicants and associates. GEICO also provides a work environment in which each associate is able to be productive and work to the best of their ability. We do not condone or tolerate an atmosphere of intimidation or harassment. We expect and require the cooperation of all associates in maintaining an atmosphere free from discrimination and harassment with mutual respect by and for all associates and applicants.