Operations Development Program

Operations Development Program 

What we need 

We are seeking talented professionals to join Symbotic’s Operations Development Program (ODP). This dynamic, two-year rotational program is designed to prepare high-potential individuals for impactful Operations roles within our organization. As an ODP Associate, you will rotate through Symbotic’s core Operations business functions, gaining valuable exposure to key areas, building cross-functional expertise, and developing a strong foundation for a successful leadership career.  

The program offers a hands-on learning experience, combining rotations across key teams, mentoring, formal training, and direct feedback from senior leaders to accelerate your growth and impact.  

At Symbotic, you’ll be part of a team revolutionizing warehouse automation and supply chain operations. The Operations Development Program offers:  

• A structured path to leadership with mentorship and guidance from experienced leaders.  

• Opportunities to work with cutting-edge technology in a fast-growing organization.  

• A collaborative and innovative work environment focused on your personal and professional growth.  

What we do   

The Site Operations team, part of the Customer Operations organization, oversees the daily operations of Symbotic’s robotic material handling system. By partnering closely with onsite customers, the Customer Operations organization drives operational excellence, prioritizing quality, safety, and system performance. The Site Operations team ensures best-in-class production and system performance by leading training and managing the day-to-day operations of Symbotic’s warehouse automation system. The Training team supports this mission by partnering with customer sites to deliver training and development for System Operations and Maintenance.  

What you’ll do   

• Rotate through key functions within the Customer Operations organization, including Site Operations, Maintenance, Training, and System Set-up and Performance.  

• Gain hands-on experience managing the day-to-day operations of Symbotic’s robotic material handling system to enhance operational efficiency.  

• Follow a curated blended learning approach, including onsite job training with experts (pre- and post-assessments), remote learning weeks, leadership development, mentorship, and program support.   

• Oversee automation operations and production management at customer sites, conducting performance assessments, analyzing cause-and-effect relationships, and implementing corrective actions as needed.  

• Collaborate with customers to align on operational goals and deliver best-in-class service and performance outcomes.  

• Participate in structured training sessions, leadership workshops, and continuous development opportunities.  

What you’ll need   

• Passionate and driven individuals with a recent Master’s degree in Business Administration, Engineering, Operations Management, or Supply Chain, or a Bachelor's degree with equivalent work or military experience. 

• Strong analytical, problem-solving, and communication skills.  

• A proactive and collaborative approach to work.  

• Passion for technology, operations, and delivering exceptional customer experiences.  

• Flexibility to relocate and travel as needed during the program.   

• Flexible working hours, overtime and travel required.   

• Leadership capabilities with desire to motivate cross-functional or cross-facility groups.  

Our environment  

• Up to 75% of travel may be required, travel during ODP program. Employees must have a valid driver’s license and the ability to drive and/or fly to client and other customer locations.  

• The employee is responsible for owning a credit card and managing expenses personally to be reimbursed bi-weekly.  

• There will be steep stairs to climb into the structure. You may be required to routinely walk up and down stairs to navigate the automation structure.  

• You will regularly be near railings that are high off the ground.   

• Subject to environmental conditions, protection from weather conditions but not necessarily temperature changes. Must be capable of working in temperatures ranging from 105° to 32° Fahrenheit.   

• Frequent ability to safely and efficiently lift items weighing up to 50lbs and move items weighing up to 80lbs.  

• Stand/walk for up to 10-12 hours and is frequently required to walk and reach with hands and arms.   

• The employee is routinely required to work at heights of up to 45 feet and within restrictive areas of 24 inches. Where you may need to be able to stand, climb, balance, stoop, kneel, crouch, or crawl.  

• Must be capable of occasional and/or continuous feeling, seeing, hearing, bending, twisting, stooping, pushing, pulling, balancing, gripping, climbing, crawling, sitting, handling objects, and repetitive movement using both hands and feet. Must comply with all safety requirements and protocols, including without limitation Lock out tag out safety protocols and fall protection safety protocols. 

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