Operations Lead

HUD (YC W25) is developing agentic evals for Computer Use Agents (CUAs) that browse the web. Our CUA Evals framework is the first comprehensive evaluation tool for CUAs.

Our Mission: People don't actually know if AI agents are working. To make AI agents work in the real world, we need detailed evals for a huge range of tasks.

We're backed by Y Combinator, and work closely with frontier AI labs to provide agent evaluation infrastructure at scale.

We're looking for a Head of Operations to set up, manage and automate HUD's hiring/HR, expansion and general operations as we scale rapidly. You'll be responsible for building operational foundations that enable our team to focus on AI safety evaluation research while ensuring smooth company growth.

• Design and implement hiring processes, from job posting to onboarding

• Set up and manage HR systems, policies, and employee lifecycle management

• Automate operational workflows and technical processes for maximum efficiency

• Coordinate company expansion planning and execution

• General startup operations

Core Requirements

• Proven operations or management experience, preferably in tech startup environments

• Strong organizational and project management skills

• Experience building processes from scratch in fast-growing companies

• Excellent communication and interpersonal skills

You may be a good fit if you:

• Have managed hiring and HR operations at early-stage startups

• Successfully automated operational processes and workflows

• Led cross-functional projects in technical environments

• Demonstrated ability to quickly understand complex technical concepts relevant to your role (fullstack LLM deployment, science of evaluations, multimodal and agentic AI etc.)

Strong candidates may have:

• Familiarity with AI Safety and AI alignment

• Previous engagement with AI safety research or organizations

• Understanding of LLM evaluation frameworks, particularly multimodal and agentic evaluations

• Familiarity in using and deploying latest AI tools for operational efficiency

• Experience in in fullstack LLM deployment, particularly for multimodal and agentic AI evaluations

• Team Size: ~15 people currently, mostly full-time in-person, but some remote.

• Our team: Our team includes 4 international Olympiad medallists (IOI, ILO, IPhO), serial AI startup founders, and researchers with publications at ICLR, NeurIPS etc

• Company stage: We have received $2 million in seed funding, plus very strong demand and revenue growth beyond that. We are scaling profitably and fast to meet demand.

• Employment: Fulltime position.

• Location: In-person at our San Francisco office.

• Visa Sponsorship: We provide support for relocation and visas for strong full-time candidates.

• Timeline: Applications are rolling. The process should involve 1-2 interviews and take less than a week.

We prioritize operational aptitude and cultural fit. Motivated candidates are encouraged to apply even if they don't meet all technical criteria.

Due to high volume, we may not actively respond to every application, but feel free to contact us at [email protected] or elsewhere if we missed your application!