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Join Our Team at ThinkingIT Corp.
At ThinkingIT Corp., we are on a mission to enhance the iGaming landscape through innovative IT and marketing solutions. Our Operations and User Success team is pivotal in ensuring our clients achieve maximum value from our products and services. If you're interested in gaining practical experience in operations, user success, and CRM systems, we invite you to fill out our Interest Form.
What to Expect:
This opportunity is perfect for individuals looking to develop skills in customer relationship management and operational efficiency. Tasks may include:
- Assisting with updates and maintenance of CRM systems
- Gathering and tracking user feedback and support tickets
- Supporting internal operations with documentation and workflow enhancements
- Analyzing customer data to identify trends and inform best practices
- Collaborating with cross-functional teams to improve user experiences
Requirements
- Current students or recent graduates in Business, Marketing, Communications, or related fields
- Genuine interest in operations, customer success, and CRM
- Strong organizational and time management skills
- Effective communication skills in English, both verbal and written
- Willingness to learn about CRM tools (experience with HubSpot, Salesforce, or similar is a plus)
- A proactive approach to learning and problem-solving
Benefits
- Fully remote work
- Paid time off benefits
- Flexible hours (depending on role requirements)
- A collaborative, youthful culture
- Slack / Discord & Google Workspace (instead of Microsoft Teams and Outlook)
- The right tools to get your job done effectively
- Automation and process-driven workflows to make work smoother
- Tailored onboarding and coaching
- Fast career scaling
- Hands-on experience with CRM systems and customer success workflows
- Training in managing user support tickets, feedback, and process optimization
- Exposure to international clients in the iGaming industry
- Mentorship from the Operations and User Success team
What you need to know about the San Francisco Tech Scene
San Francisco and the surrounding Bay Area attracts more startup funding than any other region in the world. Home to Stanford University and UC Berkeley, leading VC firms and several of the world’s most valuable companies, the Bay Area is the place to go for anyone looking to make it big in the tech industry. That said, San Francisco has a lot to offer beyond technology thanks to a thriving art and music scene, excellent food and a short drive to several of the country’s most beautiful recreational areas.
Key Facts About San Francisco Tech
- Number of Tech Workers: 365,500; 13.9% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Google, Apple, Salesforce, Meta
- Key Industries: Artificial intelligence, cloud computing, fintech, consumer technology, software
- Funding Landscape: $50.5 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Sequoia Capital, Andreessen Horowitz, Bessemer Venture Partners, Greylock Partners, Khosla Ventures, Kleiner Perkins
- Research Centers and Universities: Stanford University; University of California, Berkeley; University of San Francisco; Santa Clara University; Ames Research Center; Center for AI Safety; California Institute for Regenerative Medicine
