RingCentral provides cloud computing based business phone systems designed for today's mobile and distributed business world. The RingCentral technology platform eliminates the need for expensive and technically complex on-premise legacy phone systems. By combining a hosted, multi-extension business phone system with advanced voice and fax functionality, RingCentral simplifies business communication for modern, flexible business environments. Our environment is fast paced, high octane, success driven, team oriented and committed to growing the business in a virtually untapped market. Do you have the ability to thrive in start up environment?
Reporting to the AVP, Innovation Business Operations, the project manager will work closely with the senior leadership team within Innovation (Engineering, Product, and Operations), to conduct full operational review, enable proper resources to the company’s strategic R&D initiatives drive proportional organizational growth and efficiency. This role will provide the opportunity to join a team of high performers who have experience working for big 4 consulting firms and leading SaaS companies.
Drive quarterly efficiency and automation initiatives across all R&D, establish KPIs, monitoring and reporting
Drive short- and long-term infrastructure growth, migration strategy and spend forecast
Build strategic reports and present scenario models for efficient allocation of resources to projects/products to senior leadership for annual operational planning
Drive and own reporting of all engineering efficiency projects monthly across all global teams
Conduct engineering operational and performance review, analyze and report on R&D resource allocation across all global locations
Fulfill ad-hoc analytical requests as needed
Qualifications & Skills:
Bachelor’s Degree in business administration with a focus on Strategy and Operations from a top-tier US educational institution
7+ years of relevant work experience
Experience in project management, driving operational excellence, owning and maintain data and KPI reporting
Strong proficiency in MS Excel (pivots, lookups, data analysis tool packs etc.),
PowerPoint, building financial and decision support models, reports and executive presentations
Knowledge of Project Management tools, Visualization tools like tableau, intelligent data storage like airtable is a plus
Knowledge about SaaS or software development process is desired.
Knowledge of Agile methodologies preferred
Experience in driving efficiency strategy, cost optimization and process improvement
Attention to detail and the ability to prioritize and deliver in a fast paced environment
Understanding of how Product Development works, experience conducting quantitative and qualitative business review
Effective communication skills at multiple levels of the organization, including management and cross-functional groups
Ability to drive successful partnerships with cross-functional teams to improve existing business processes, execute strategic initiatives, and develop project roadmaps
Strong interpersonal skills, with a strong emphasis on teamwork, initiative and integrity
What we offer:
RingCentral offers all the work/life benefits you could ever want, (and none of the micromanagement.)
Comprehensive medical, dental, vision, disability, life and pet insurance
401K match and ESPP
Wellness programs including virtual yoga, bootcamp, meditation classes and more
Paid parental leave
Milk Stork parental account
New parent gift box
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RingCentral is the worldwide leader in cloud-based communications. Our software communications platform delivers phone, group chat, mobile communications, video calls, videoconference, contact center and AI-driven digital engagement. It’s a powerful, global presence that allows businesses to communicate anywhere, anytime with anyone.
RingCentral is headquartered in Belmont, California and has offices around the world.
RingCentral is an equal opportunity employer that truly values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.