Growth Manager (Account Executive)

Responsibilities

• Research assigned leads and clients to better connect with them, understand their needs, and identify marketing opportunities.
• Conduct consultation calls with assigned new leads and determine if they are a fit for MarketerHire.
• Establish strong relationships with all prospective customers and own customer experience from lead-in to contract signed and beyond.
• Check-in with current and past clients on an ongoing basis to assess overall satisfaction with service and opportunities to place additional marketing resources.
• Manage disputes with clients as they arise and work with them, the marketer, and MarketerHire Talent team to find the best resolution. 
• Remain highly knowledgeable about marketing industry trends, market activities, and competitors.
• Keep all deals up to date in HubSpot including logging and tracking all correspondence over email, phone, and text. 
• Track your performance against the team and individual goals and proactively collaborate with Team Lead on how to improve performance. 
• Be highly responsive to all internal and external communications.

Requirements

• 1-3+ years of experience in a marketing role or as an Account Manager at a marketing agency. Experience managing new business and account expansion is a plus.
• Excellent customer service skills and exceptional communicator (both written and verbal) that builds trust and rapport with others quickly.
• Organization and diligence to stay in regular contact with clients and new leads, following up promptly on all communications, and effortlessly context switch between clients.
• Highly motivated and continuously strive for personal and professional improvement.
• Develop deep knowledge of MarketerHire’s value proposition and connect to client’s needs.
• Possess a positive, confident, and determined demeanor.
• Flourishes in a competitive and fast-paced environment.
• Must be willing to help your teammates, share your knowledge with them, and learn from them.

In the first week, you will:

• Onboard and integrate into MarketerHire.
• Learn MarketerHire’s model, our team members, and our story.
• Begin our sales training process which conveys our value proposition, sales process, and delivery method.
• Become acquainted with the cross-functional teams that you will be working alongside to close new business.

In the first month, you will:

• Complete our sales training program.
• Begin having leads assigned and calling them, understanding their initial needs, overcoming any objections, communicating the value proposition of MarketerHire, and closing the leads that are a good fit for MarketerHire and our model.
• Work alongside the cross-functional teams to ensure your prospects are progressing through the funnel.
• Begin closing new business.

In the first three months, you will:

• Be fully ramped up and integrated into the team.
• Complete additional vertical specific training.
• Possess a healthy pipeline of prospects that are working through your funnel.
• Exhibit a successful track record of closing new business.

In the first six months, you will:

• Have a solid track record of being assigned leads and closing new business by consistently meeting or exceeding sales goals.
• Identify areas of process improvement to help increase efficiency and effectiveness for the team.

In the first year, you will:

• Begin to mentor new members of the team, helping them learn about MarketerHire, our model and pass along best practices.
• Continue to capture and close new business along with managing your funnel to consistently meet and exceed sales targets.
• Become a proven, solid and consistent contributor on the team.