Otolaryngology Revenue Cycle Manager

At The Auctus Group, our mission is simple: to allow our providers to practice with peace of mind. We do that by delivering revenue cycle support with an infectious level of customer service and care—for both our clients and our people.

We’re a people-first, culture-driven organization that believes great work starts with a great environment. We’ve been work-from-home champions long before it became the norm, and we’re intentional about building connection in a remote world. We actively support continuing education, match charitable donations, and believe deeply in working to live, not living to work

We’re looking for smart, talented, tech-savvy go-getters who take pride in their work and care about the impact it has on others. You’ll thrive here if you:

• Enjoy a fast-paced, evolving environment
• Are comfortable with change, growth, and development
• Value clear feedback and open communication
• Believe in being a true team player
• Love learning, problem-solving, and digging into details
• Hold yourself and others to a high standard of accountability

If you’re someone who wants to do meaningful work, grow your skills, and be part of a team that truly cares—about our clients, our providers, and each other—you’ll feel right at home at Auctus.

• The Otolaryngology Revenue Cycle Manager is responsible for overseeing the full revenue cycle performance for ENT clients, ensuring timely and accurate billing, AR resolution, payer compliance, and revenue optimization across professional and surgical services. This role partners closely with leadership, providers, and payers to drive financial outcomes while leading and developing the ENT billing team.Describe the role and team the candidate will be joining

• Own end-to-end revenue cycle performance for ENT services (office visits, procedures, surgeries).
• Manage AR health across all aging buckets, with strong focus on 90+ and 120+ day AR.
• Analyze trends in denials, underpayments, and payer behavior; implement corrective strategies.
• Oversee surgical billing workflows, including global periods, modifiers, and bundled services.
• Ensure accurate charge capture and coding alignment (CPT, ICD-10, modifiers).
• Partner with the Team Lead to manage workload distribution, productivity, and quality.
• Serve as escalation point for complex payer issues and high-dollar claims.
• Report on KPIs including AR aging, collections, denial rates, and productivity.
• Ensure compliance with payer rules, client policies, and internal SOPs.
• Support client communication, reporting, and strategic recommendations.

• 5+ years of healthcare revenue cycle experience, with strong ENT or surgical specialty experience.
• Deep knowledge of ENT coding, billing, and payer rules.
• Proven experience managing teams and complex AR portfolios.
• Strong analytical, communication, and leadership skills.
• Experience with EHRs, PM systems, and clearinghouses.
• Experience managing a global team