The Outbound Sales Associate handles warm leads from inbound sales, conducting outreach to prospective clients, performing sales activities, and maintaining records in Salesforce while collaborating with the sales team to meet targets.
Why CBT Nuggets is a great place to work:
Work from anywhere. While we have an office in Eugene, Oregon, the majority of our team works remotely throughout the United States.
We take work-life balance seriously. You’ll work hard at CBT Nuggets, but you’ll also have plenty of time to relax and recharge. We recognize the importance of spending time with your family and friends — and having time for your hobbies and passions.
Enjoy creative freedom. Got ideas that could benefit our learners and organization? We embrace innovation. We are always open to new ideas — and welcome them from everyone on our team.
Get involved in great causes. NuggetLove, our charitable arm, is committed to making a difference. We support a wide range of issues ranging from education to social justice to supporting military personnel who are transitioning to civilian life.
SCOPE & GENERAL PURPOSE OF JOB:
The Outbound Sales Associate maximizes all sales opportunities. The intention is to present this team with warm leads that are ready to close and have this team use sales skill and talent to maximize the revenue from each sale. All inbound calls, chats, and emails handled by the Inbound Sales team will be filtered for potential leads for the Outbound Sales team. The Outbound Sales team will not be answering inbound phone calls, texts, chats, or emails, but will deal with the warm leads once they are triaged by the Inbound Sales team.
PRIMARY RESPONSIBILITIES:
- Conduct outbound calls to prospective clients to introduce CBT Nuggets' online IT training subscriptions.
- Engage with potential customers to understand their IT training needs and effectively articulate the value proposition of our offerings.
- Perform 1st level sales activities, including product demonstrations and guiding customers through the subscription process.
- Maintain accurate and up-to-date records of all sales activities and customer interactions in Salesforce.
- Collaborate with the sales manager to achieve individual and team sales targets.
- Continuously learn about CBT Nuggets' products, services, and the IT training industry.
- This team will be responsible for continuous growth in sales skill, talent and ability and will report to the Sales trainer for all personal sales ability growth and to the Sales Manager for all other management.
SKILLS/COMPETENCIES:
- Applicants must have at least three years of sales experience. Experience selling technology solutions, training, or subscriptions is a strong positive, but not required.
- We’re looking for people who are “born” salespeople, not merely “learned” salespeople. Success will come from persistence, grit and work ethic as much as it will come from understanding people, leverage, and empathy.
- We’re looking for people with charisma who can relate to others, understand pain points, and innately know how to make a person feel heard, understood, and confident in their knowledge and abilities.
- Excellent verbal and written communication skills.
- Ability to learn quickly and adapt to new technologies.
- Goal-oriented with a strong desire to succeed in a sales environment.
- Must understand AI tools, and when and how to use them.
COMPENSATION & EMPLOYMENT TERMS:
- This position is a full-time (40 hours per week) salaried position, exempt under the Fair Labor Standards Act.
- Compensation: $80,000 annual salary.
- One share of the company's profit-sharing plan is paid as a bonus each time the company reaches the “Distribution” milestone.
- Generous employee benefits.
CBT NUGGETS MISSION
To continually improve the effectiveness of learning.
CBT NUGGETS BRAND COMPONENTS:
Position: The distinct point of difference our brand holds in the minds of our target audience.
- IT training you can trust.
Personality: The human traits that describe our brand as if it were a person.
-Passionate, empathetic, and accountable.
Promise: The consistent experience we commit to providing at every touchpoint.
- Learner First
Interviewing Tips
What you say doesn’t matter nearly as much as what you do. Prove to us that you have passion, attention to detail, a good work ethic, and are an independent thinker through your preparation for the interview. Imagine yourself as already having the job and focus on telling us how you will help CBT Nuggets accomplish its mission with your help.
Sign up for the free trial and learn about the CBT Nuggets offering. Every teammate at CBT Nuggets has to understand our customer and our product. Prepare as if you’re already on the team.
Don’t be nervous, there’s no reason to be. If you feel nervous, channel that energy into better use.
Smile, and enjoy the process.
Third-Party Solicitation
Headhunters and recruitment agencies may not directly submit applications for this job posting and are expressly prohibited from reaching out directly to any hiring managers or department heads via phone, email, LinkedIn, or other means of communication. All applications must be submitted directly by the job applicant."
Equal Opportunity/Affirmative Action Employer
CBT Nuggets provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender (sex), gender identification or expression, sexual orientation, marital status, national origin, age, veteran status, disability, genetic information, height, weight, physical appearance, hairstyle, need for reasonable accommodations, pregnancy, childbirth, lactation or familial status. In addition to federal law requirements, CBT Nuggets complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has employees. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
CBT Nuggets expressly prohibits any form of workplace harassment based on race, color, religion, gender (sex), gender identification or expression, sexual orientation, marital status, national origin, age, veteran status, disability, genetic information, height, weight, physical appearance, hairstyle, need for reasonable accommodations, pregnancy, childbirth, lactation or familial status. Improper interference with the ability of CBT Nuggets’ employees to perform their job duties may result in discipline up to and including discharge.
CBT Nuggets provides reasonable accommodations for qualified individuals who need accommodation for medical or religious reasons, as provided by law, in regards to candidate selection, job assignment, compensation, training, benefits, promotion, discipline, and termination, unless doing so would result in an undue hardship to CBT Nuggets. The Company is committed to engaging in an interactive process for qualified individuals seeking reasonable accommodations as provided by law.
CBT Nuggets actively maintains and regularly updates its Affirmative Action Program.
Download CBT Nuggets Employee Privacy Notice
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