Develops and manages customer relationships, prospects construction and excavation clients, promotes trench shoring equipment rentals, builds sales pipelines, meets revenue targets, analyzes market competition, and maintains customer records in Salesforce. Requires outside sales experience, strong communication and negotiation skills, customer relationship management abilities, independent work habits, a valid driver’s license, and 25–30% travel.
Job Summary
As an Outside Sales Rep, your primary responsibility will be to develop and maintain strong client relationships, identify potential customers, and generate revenue by promoting our trench shoring equipment rental solutions. This role is vital in expanding our customer base and ensuring the satisfaction of existing clients.
Key Responsibilities
- Prospecting and Lead Generation:
- Identify and target potential clients within the construction and excavation industry.
- Research and gather information on market trends and potential leads.
- Develop a robust sales pipeline by actively seeking new business opportunities.
- Client Relationship Management:
- Build and maintain strong, long-term relationships with existing clients.
- Understand client needs and provide tailored equipment rental solutions.
- Be customer obsessed: Ensure excellent customer service and address client inquiries or concerns promptly.
- Product Knowledge:
- Acquire in-depth knowledge of trench shoring equipment, its applications, and benefits.
- Educate clients on the advantages of using our equipment for their specific projects.
- Sales Targets and Quotas:
- Meet or exceed sales targets and revenue quotas on a regular basis.
- Monitor and track sales performance, keeping records of activities and results.
- Market and Competitor Analysis:
- Stay updated on territory trends, market competition, and pricing strategies.
- Provide feedback and insights on market dynamics to branch team and management.
- Sales Collaboration:
- Collaborate with branch team, Houston Support Center, and other departments to ensure a seamless customer experience.
- Work closely with branch and sales management to develop and implement effective sales strategies.
- Reporting and Documentation:
- Use Salesforce to maintain accurate and up-to-date records of customer interactions, transactions, and opportunities.
- Other responsibilities as assigned
Knowledge and Skills
- Proven track record in outside sales, ideally within the industrial, construction or equipment rental industry.
- Formal sales training a plus.
- Excellent verbal and written communication and negotiation skills
- Collaboration and organizational skills.
- Self-motivated, goal-oriented, and ability to work independently.
- Emotional intelligence and a positive attitude
- Basic knowledge in Microsoft Office and Salesforce
- Excellent customer relationship management
Qualifications
- Minimum (3) three years of sales experience in the industrial, construction, or rental industry preferred
- A valid driver’s license and insurable DMV record
- Travel requirements 25 – 30%
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