Partner Manager, Agencies

Squarespace’s Channel Partner team drives growth through a network of creative professionals and agencies who use our platform to create online presences for their clients. 

We’re looking for an Agency Partner Manager to accelerate this growth by supporting Squarespace’s move upmarket via strategically aligned agency partners.

You’ll ensure your agency partners succeed by helping them develop ambitious business plans and expertise with our platform, by collaborating on lead generation and sales strategies, and by co-developing solutions for complex clients needs. You’ll help shape our product and channel partner program, Circle, by sharing insights with stakeholders across the company and advocating for your agency book of business through formal and informal channels. You’ll learn, grow, and demonstrate impact through tracking and reporting on key business and operations metrics. You will work closely with Sales, Community, Marketing, Product, and Customer Success to build a world-class agency ecosystem that delivers measurable impact for both partners and Squarespace. 

You will report to the Senior Director of Channel Partners and will work hybrid from our NYC Headquarters office.

• Manage productive long-term relationships with high-value and high-potential agency partners with the primary goal of bringing upmarket customers to Squarespace
• Support agency partners’ business growth through the development of go-to-market strategies that include specific business goals, clearly defined target markets, value propositions, service offerings and pricing, and sales and marketing initiatives
• Periodically review progress against strategic plans and goals, and help partners scale and optimize their execution and operations
• Collaborate closely with Squarespace’s Sales team to support pipeline acceleration and mobilize internal resources to support partner-led co-selling opportunities
• Facilitate collaboration between partners and Squarespace team members on the development of solutions that address complex client needs, and socialize novel and market-expanding product solutions across your book of business
• Empower agencies to win deals and run successful Squarespace projects by supporting the development and dissemination of training resources and enablement materials, and by ensuring that partners are aware of and proficient in all relevant aspects of our platform
• Complement product marketing and channel partner education franchises (e.g., Weekly Release Notes) by bringing news, updates, and other content to agencies in individualized, digestible, and actionable formats
• Capture channel partner feedback and market insights, and disseminate internally through formal and informal loops and channels
• Report on individual partners and aggregated business metrics to track progress toward goals and inform the development or refinement of strategies and tactics
• Contribute to and support other pro user and agency workstreams and initiatives

• 6+ years of experience in partnerships, business development, customer success, or agency/consultancy-facing roles within SaaS, commerce, or marketing technology
• Experience working with creative, marketing, or technical service providers serving SMB or Mid-Market clients
• Proven success in building and scaling partner relationships that drive revenue, co-sell opportunities, and long-term growth
• Strong relationship management and communication skills; able to influence senior stakeholders at agencies and internally
• Entrepreneurial and comfortable with ambiguity—skilled at creating structure, programs, and repeatable processes from scratch
• Ability to operate at both strategic and tactical levels
• Willingness to travel for partner meetings, events, and conferences to represent Squarespace in the agency ecosystem
• Comfortable working hand-in-hand with Sales and Customer Success to drive shared outcomes
• Familiarity with Squarespace or adjacent platforms, existing commerce agency network or relationships, experience working with agency partnerships at scale (e.g., Shopify, Wordpress, HubSpot, Wix, Meta, Google) is a plus 

• A choice between medical plans with an option for 100% covered premiums 
• Fertility and adoption benefits
• Access to supplemental insurance plans for additional coverage
• Headspace mindfulness app subscription
• Global Employee Assistance Program
• Retirement benefits with employer match
• Flexible paid time off
• 12 weeks paid parental leave and family care leave
• Pretax commuter benefit
• Education reimbursement
• Employee donation match to community organizations
• 7 Global Employee Resource Groups (ERGs)
• Dog-friendly workplace
• Free lunch and snacks
• Private rooftop
• Hack week twice per year

The base salary for this position will vary based on job-related criteria including relevant skills, experience, and location, among other factors.

In addition to the cash compensation above (which includes base salary and, where applicable for eligible roles, may include overtime pay), Squarespace employees are eligible to be granted an option to purchase our common stock. Sales positions generally offer a competitive On Target Earnings (OTE) incentive structure in addition to base salary.

Squarespace is a design-driven platform helping entrepreneurs build brands and businesses online. We empower millions of customers in more than 200 countries and territories with all the tools they need to create an online presence, build an audience, monetize, and scale their business. Our suite of products range from websites, domains, ecommerce, and marketing tools, as well as tools for scheduling with Acuity and creating and managing social media presence with Bio Sites and Unfold. Our team of more than 1,700 is headquartered in New York City, with offices in Dublin, Ireland, and Aveiro, Portugal. For more information about our company, visit https://www.squarespace.com/about/careers.

Today, more than a million people around the globe use Squarespace to share different perspectives and experiences with the world. Not only do we embrace and celebrate the diversity of our customer base, but we also strive for the same in our employees. At Squarespace, we are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity or expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or other class protected by applicable law. We are proud to be an equal opportunity workplace.

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