Payment Sales Manager

Job Title:  Payments Sales Manager

Location: Remote, North America

Contract: Full-Time Permanent 

About Us 

Cyncly is a global technology powerhouse with 2,400+ employees and 70,000+ customers across 100+ countries. Cyncly transforms the way customizable products and spaces are imagined, designed, sold, managed and made. Our end-to-end software solutions connect professional designers, retailers and manufacturers to the world's largest repository of product content. Today, our business spans across the Kitchen & Bath, Furniture, Window, Glass & Door, and Flooring industries with operations in North & South America, Europe, Asia Pacific and Africa. 

Cyncly brings over 30 years of experience to deliver more value for our customers through an expanded portfolio of end-to-end solutions. Our global presence allows us to provide world-class support and sales with a local touch, providing the best possible customer experience. 

Cyncly is now embarking on an exciting journey as we continue to expand through strong organic growth and complementary acquisitions, backed by leading growth private equity firms specialized in technology. 

Position Summary

The Payments Sales Manager is responsible for driving adoption of Cyncly's embedded payments solutions across existing software customers. This role will focus on identifying opportunities within Cyncly's customer portfolio, engaging decision-makers, and converting software clients into payments customers.

The ideal candidate is a proven sales professional with a strong background in payments, merchant services, fintech, or integrated payments. They possess a hunter mentality, thrive in a fast-paced environment, and are motivated by uncapped earning potential. This individual will work cross-functionally with Sales, Customer Success, Product, Marketing, Operations, and other Lines of Business to increase payments penetration and revenue growth.

Key Responsibilities

Revenue Growth & Business Development

• Drive adoption of Cyncly's embedded payment solutions across the existing software customer base. 
• Identify, qualify, and close new payment processing opportunities through both inbound and outbound sales efforts. 
• Build and manage a robust pipeline of payment opportunities within assigned territories and customer segments. 
• Conduct discovery conversations to understand customer payment workflows, pain points, and business objectives. 
• Present and demonstrate the value of Cyncly's payment solutions, including credit card processing, ACH, surcharging, virtual terminal capabilities, and related payment products. 
• Consistently meet or exceed monthly, quarterly, and annual sales targets. 

Customer Engagement

• Develop relationships with business owners, finance leaders, operations teams, and executive stakeholders. 
• Educate customers on the operational, financial, and workflow benefits of adopting integrated payment solutions. 
• Guide customers through the sales process from prospecting through implementation handoff. 

Cross-Functional Collaboration

• Partner closely with Customer Success, Account Management, Product, Marketing, and other business units to identify payment opportunities and increase customer adoption. 
• Collaborate with implementation and onboarding teams to ensure a seamless customer experience. 
• Provide customer feedback and market intelligence to help shape future payments product enhancements. 

Market Expertise

• Stay current on industry trends, payment technologies, regulations, and competitive offerings. 
• Serve as a trusted advisor to customers regarding payment acceptance, processing optimization, and payment best practices. 

Required Qualifications

• 3+ years of successful B2B sales experience with a demonstrated track record of exceeding quotas. 
• 2+ years of experience in payments, merchant services, fintech, embedded payments, or payment processing. 
• Strong understanding of payment acceptance solutions, including credit card processing, ACH, virtual terminals, integrated payments, and payment workflows. 
• Proven hunter mentality with experience prospecting, generating pipeline, and closing new business. 
• Excellent consultative selling, negotiation, and relationship-building skills. 
• Ability to communicate effectively with both business owners and executive stakeholders. 
• Experience managing a sales pipeline using CRM platforms such as Salesforce. 
• Self-motivated, highly organized, and results-driven.  

Preferred Qualifications

• Experience selling integrated payments within SaaS, ERP, ISV, or vertical software environments. 
• Experience selling into retail, distribution, manufacturing, or specialty trade industries. 
• Familiarity with payment economics, interchange, surcharging, and merchant acquiring. 
• Experience working within a matrixed organization and collaborating across multiple business units. 

Success Metrics

• Payments revenue growth 
• New merchant account activations 
• Payment adoption rates across Cyncly software customers 
• Processing volume growth 
• Pipeline generation and conversion rates 
• Customer retention and satisfaction 

Compensation & Benefits

• Competitive base salary 
• Uncapped commission plan 
• Comprehensive health, dental, and vision benefits 
• Retirement savings program 
• Paid time off and company holidays 
• Career growth opportunities within a global technology organization 

Why Join Cyncly?

This is an opportunity to play a key role in scaling a high-growth embedded payments business within a leading software organization. You'll work with established customers, collaborate across multiple business units, and directly influence the growth and success of Cyncly's payments strategy while enjoying significant earning potential through an uncapped commission structure.

In accordance with applicable pay transparency laws, we are committed to providing clear and equitable compensation information. For this remote position, the expected salary range is $61,000 - $65,000 USD, depending on location, experience, and qualifications. This role may also be eligible for additional compensation such as bonuses, commissions, or equity, as well as a comprehensive benefits package. Candidates applying from jurisdictions with specific pay disclosure requirements (e.g., California, Colorado, New York, Washington, Illinois, British Columbia) will receive location-specific compensation details in compliance with local laws.

Equal Opportunity Employer Statement: 

Cyncly is committed to equal opportunity and does not discriminate based on race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by law. 

Applicants must be legally authorized to work in the country in which they are applying to work (United States or Canada). This role is not eligible for employer sponsorship now or in the future.