JPMorganChase Logo

JPMorganChase

Payments-Digital & Design-Senior Product Associate

Posted Yesterday
Be an Early Applicant
Hybrid
Plano, TX
Senior level
Hybrid
Plano, TX
Senior level
Partner with Product Managers to identify and prioritize customer-driven product opportunities using user research, journey mapping, and market analysis. Define requirements, epics, and user stories, track product metrics (time, cost, quality), and support product lifecycle activities from discovery through delivery to optimize digital payments experiences.
The summary above was generated by AI
Unleash your expertise in product development and optimization by leveraging user research, analyzing metrics, and collaborating across one of the world’s most innovative financial organizations.

As a Senior Product Associate in Digital & Design, you contribute to the team by leveraging your expertise in product development and optimization to make a significant impact, supported by user research and customer feedback to fuel the creation of innovative products and continuously improve existing offerings. Collaborate closely with cross-functional teams and play a crucial role in shaping the future of our products and ongoing success.

 
Job responsibilities
  • Partners with the Product Manager to identify new product opportunities that reflect the needs of our customers and the market through user research and discovery
  • Considers and plans for upstream and downstream implications of new product features on the overall product experience
  • Supports the collection of user research, journey mapping, and market analysis to inform the strategic product roadmap and provide insight on potential product features that provide value to customers
  • Analyzes, tracks, and evaluates product metrics including work to time, cost, and quality targets across the product development life cycle
  • Writes the requirements, epics, and user stories to support product development 
Required qualifications, capabilities, and skills
  • 3+ years of experience or equivalent expertise in product management or a relevant domain area
  • Proficient knowledge of the product development life cycle
  • Experience in product life cycle activities including discovery and requirements definition
  • Developing knowledge of data analytics and data literacy
 

 

 
About Us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. 

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

About the TeamJ.P. Morgan’s Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world. 

JPMorganChase San Francisco, California, USA Office

San Francisco, CA, United States

Similar Jobs

3 Hours Ago
In-Office
Junior
Junior
Cloud • Information Technology • Internet of Things • Machine Learning • Software • Cybersecurity • Infrastructure as a Service (IaaS)
Lead daily Surface Mount Assembly production, set targets, monitor productivity and quality, collaborate with Warehouse/Maintenance/Engineering/Quality, enforce 5S and safety, coach and develop operators, manage hiring and training, drive continuous improvement and audit readiness, and support shop-floor automation.
Top Skills: 5S MethodologiesExcelMicrosoft OutlookMicrosoft PowerpointMicrosoft WordShop Floor AutomationSma Equipment
8 Hours Ago
Remote or Hybrid
United States
90K-120K Annually
Junior
90K-120K Annually
Junior
HR Tech • Information Technology • Professional Services • Sales • Software
Partner with Account Executives to deliver tailored technical demonstrations, lead consultative discovery, translate integrations and security concepts for diverse stakeholders, and collaborate with product and customer success to remove technical blockers. Use data and industry knowledge to refine messaging, support revenue goals, and share best practices while staying current on trends and emerging technologies.
Top Skills: APIsChatgptGenerative AiSaaSSecurity Protocols
8 Hours Ago
Remote or Hybrid
United States
108K-145K Annually
Mid level
108K-145K Annually
Mid level
HR Tech • Information Technology • Professional Services • Sales • Software
Partner with Account Executives to deliver technical demos, conduct discovery with multi-stakeholder buyers, design integrations and secure solutions, leverage CRM data, mitigate technical risks, provide product feedback, and mentor junior team members to drive successful SaaS mid-market sales outcomes.
Top Skills: Ai ToolsApi IntegrationsCloud PlatformsCRMGenerative Ai (Chatgpt)Sales Enablement ToolsSecurity ComplianceWebhooks

What you need to know about the San Francisco Tech Scene

San Francisco and the surrounding Bay Area attracts more startup funding than any other region in the world. Home to Stanford University and UC Berkeley, leading VC firms and several of the world’s most valuable companies, the Bay Area is the place to go for anyone looking to make it big in the tech industry. That said, San Francisco has a lot to offer beyond technology thanks to a thriving art and music scene, excellent food and a short drive to several of the country’s most beautiful recreational areas.

Key Facts About San Francisco Tech

  • Number of Tech Workers: 365,500; 13.9% of overall workforce (2024 CompTIA survey)
  • Major Tech Employers: Google, Apple, Salesforce, Meta
  • Key Industries: Artificial intelligence, cloud computing, fintech, consumer technology, software
  • Funding Landscape: $50.5 billion in venture capital funding in 2024 (Pitchbook)
  • Notable Investors: Sequoia Capital, Andreessen Horowitz, Bessemer Venture Partners, Greylock Partners, Khosla Ventures, Kleiner Perkins
  • Research Centers and Universities: Stanford University; University of California, Berkeley; University of San Francisco; Santa Clara University; Ames Research Center; Center for AI Safety; California Institute for Regenerative Medicine

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account