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Iterable is the leading AI-powered customer engagement platform that helps leading brands like Redfin, SeatGeek, Priceline, Calm, and Box create dynamic, individualized experiences at scale. Our platform empowers organizations to activate customer data, design seamless cross-channel interactions, and optimize engagement—all with enterprise-grade security and compliance. Today, nearly 1,200 brands across 50+ countries rely on Iterable to drive growth, deepen customer relationships, and deliver joyful customer experiences.
Our success is powered by extraordinary people who bring our core values—Trust, Growth Mindset, Balance, and Humility—to life. We foster a culture of innovation, collaboration, and inclusion, where ideas are valued and individuals are empowered to do their best work. That’s why we’ve been recognized as one of Inc’s Best Workplaces and Fastest Growing Companies, and were recognized on Forbes’ list of America’s Best Startup Employers in 2022. Notably, Iterable has also been listed on Wealthfront’s Career Launching Companies List and has held a top 10 ranking on the Top 25 Companies Where Women Want to Work.
With a global presence—including offices in San Francisco, New York, Denver, London, and Lisbon, plus remote employees worldwide—we are committed to building a diverse and inclusive workplace. We welcome candidates from all backgrounds and encourage you to apply. Learn more about our story and mission on our Culture and About Us pages. Let’s shape the future of customer engagement together!
Position Overview:
As the People Business Partner Director (PBP) for our Finance, Marketing, and Legal organizations, you will be a pivotal force at the intersection of business strategy and people. Partnering directly with our CFO, CMO, and General Counsel, you’ll operate as a trusted advisor and executive coach, helping to architect the future of their organizations. This role goes far beyond partnership — you’ll be embedded in strategic planning, transformation efforts, and leadership development that shape the trajectory of the company.
You’ll influence and drive critical initiatives that elevate performance, deepen engagement, and accelerate scalable growth — globally. As a senior leader within the People Team, you will also lead cross-functional collaboration, align executive stakeholders, and act as a catalyst for continuous improvement. This is a rare opportunity to drive real change in a high-impact, high-visibility role.
Responsibilities:
- Embed yourself as a strategic partner to our CFO, CMO, and General Counsel — providing bold, future-focused guidance on organizational design, talent strategy, and cultural development.
- Anticipate business needs and proactively develop integrated people strategies to enable organizational effectiveness, scalability, and performance.
- Act as a thought partner and strategic advisor leveraging data, insights, and business acumen to inform key decisions and influence organizational direction.
- Partner on the design and execution of cross-functional people initiatives and change management strategies, ensuring alignment with company goals and culture.
- Partner closely with the People Team's Centers of Excellence to optimize talent programs such as succession planning, engagement strategies, performance management, and compensation planning.
- Lead talent planning efforts within assigned business areas, identifying capability gaps and driving workforce strategies to support future growth.
- Lead workforce and succession planning efforts within Finance, Marketing, and Legal — identifying future skill needs, talent gaps, and organizational risks before they arise.
- Cultivate and scale leadership effectiveness by coaching senior leaders and enabling high-impact people managers across all levels.
- Lead the cross-functional “pod” made up of members of specialists from the People Team with the sole purpose to support the Finance, Marketing, and Legal teams.
Qualifications:
- Extensive experience as a strategic business partner supporting C-level and senior executives in high-growth and global organizations.
- Demonstrated success in shaping executive-level strategy and partnering with C-suite leaders on complex organizational challenges.
- Proven experience advising and influencing executive leadership on strategic people and organizational matters.
- Deep expertise in organizational design, change management, leadership development, and cultural transformation.
- Strong business and financial acumen; ability to use data and insights to inform strategy and drive outcomes.
- Track record of leading complex people initiatives and aligning talent strategies with business growth objectives.
- Exceptional communication, facilitation, and relationship-building skills; able to navigate complex dynamics and build trust with diverse stakeholders.
- Proven ability to lead through influence, navigate complexity, and drive alignment across stakeholders at all levels.
- Demonstrated ability to coach senior leaders and foster high-performing, inclusive teams.
- Experience operating in both U.S. and international contexts.
- You embody our values of Trust, Humility, Growth Mindset, and Balance.
Perks & Benefits:
- Paid parental leave
- Competitive salaries, meaningful equity, & 401(k) plan
- Medical, dental, vision, & life insurance
- Balance Days (additional paid holidays)
- Fertility & Adoption Assistance
- Paid Sabbatical
- Flexible PTO
- Monthly Employee Wellness allowance
- Monthly Professional Development allowance
- Pre-tax commuter benefits
- Complete laptop workstation
The US base salary range for this position at the start of employment is $160,000 - $242,000. Within this range, individual pay is determined by specific US work location, as well as additional factors, including job-related skills, experience, relevant education or training, and internal equity considerations.
Please note that the range listed above reflects only base salary. The total compensation package includes variable pay (where applicable), equity, plus a range of benefits, including medical, dental, vision, and financial. In addition, we offer perks such as generous stipends for health & fitness and learning & development, among others.
Recruitment Disclaimer:
Please be aware that Iterable, Inc. (“Iterable”) and our official professional recruiting agencies and platforms do not:
- Send job offers from free email services like Gmail, Yahoo mail, Hotmail, etc.
- Request money, fees, or payment of any kind from prospective candidates to apply to Iterable, for employment, or for the recruitment process (e.g. for home office supplies, or training, etc.).
- Request or require personal documents like bank account details, tax forms, or credit card information as part of the recruitment process prior to the candidate signing an engagement letter or an employment contract with Iterable.
You may see all job vacancies on our official Iterable channels:
- Official Iterable website, Careers page: https://iterable.com/careers/
- Official LinkedIn Jobs page: https://www.linkedin.com/company/iterable/jobs/
Iterable is not affiliated in any way to these impostors and we hereby confirm that such individuals/entities are not authorized, encouraged, or sponsored to act on behalf of Iterable. Such job opportunities are entirely fake and not valid. Therefore, please disregard any written or oral request for a job offer or an interview that you believe is or might be fraudulent or suspicious and immediately reach out to us via email at [email protected] upon receiving a suspicious job offer.
Criminal and/or civil liabilities may arise from such actions, and Iterable expressly reserves the right to take legal action, including criminal action, against such individuals/entities whenever such phenomena occur. In any case, please note that under no circumstances shall Iterable and any of its affiliates be held liable or responsible for any claims, losses, damages, expenses or other inconvenience resulting from or in any way connected to the actions of these impostors.
Iterable is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. Iterable does not make hiring or employment decisions on the basis of race, color, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender-identity, sexual orientation, disability, age, military or veteran status, or any other basis protected by applicable local, state, or federal laws or prohibited by Company policy. Iterable also strives for a healthy and safe workplace and strictly prohibits harassment of any kind. Pursuant to the San Francisco Fair Chance Ordinance and other similar state laws and local ordinances, and its internal policy, Iterable will also consider for employment qualified applicants with arrest and conviction records.
Iterable San Francisco, California, USA Office
Our SF office is located in the heart of the Financial District, close to a diverse array of restaurants, cafes, and bars. We are also conveniently located near many public transit options.
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