People Operations Specialist
Liftoff is the leading growth acceleration platform for the mobile industry, helping advertisers, publishers, game developers and DSPs scale revenue growth with solutions to market and monetize mobile apps.
Liftoff’s solutions, including Accelerate, Direct, Influence, Monetize, Intelligence, and Vungle Exchange, support over 6,600 mobile businesses across 74 countries in sectors such as gaming, social, finance, ecommerce, and entertainment. Founded in 2012 and headquartered in Redwood City, CA, Liftoff has a diverse, global presence.
About this team:
Liftoff is seeking a full time People Operations Specialist to join our People Operations Team. The People Operations team is responsible for complete global people operations support including: Answering employee inquiries that come through our HR Ticketing System, leave management, benefits support and administration, employee onboarding and offboarding, immigration and providing support to our People Business Partner team. We strive to offer a best-in-class employee experience to all of our employees globally. You will provide support primarily for America's region (The United States, Brazil and Canada) but will also be responsible for assisting in various people related programs that impact our global population. This includes assisting with our bi-annual merit and promotion process, employee engagement surveys and serving as a back-up for your co-specialists when they are out of the office.
Location:
This role eligible for full-time remote work in one of our entities: CA, CO, ID, IL, FL, GA, MA, MN, MO, NC, NJ, NV, OR, RI, TX, UT, and WA. We are a remote-first company with US hubs in Redwood City, Los Angeles, and NYC.
Responsibilities:
- Manage current employee data in our global HRIS system, UKG/Ultipro experience a huge plus
- Maintain accurate employee records, ensuring the integrity of employee data
- Utilize our HR Ticketing System and serve as a first point of contact for employees’ HR-related inquiries, maintain confidentiality, and provide an excellent employee experience.
- Manage the global HR Onboarding/offboarding processes for all new hires & terms with a focus on the America’s region; including coordinating payroll paperwork, benefits administration and ensuring compliance with work authorization for new hires.
- Administer leaves of absence compliance to support seamless employee experiences through Cocoon, our US-based Leave Management System. Additional leave support outside of Cocoon with our Canada and Brazil-based employees.
- Support the team during Performance and Compensation cycles
- Support benefits administration and partner with our international benefits partners in the Americas.
- Collaborate to help implement effective company-wide people processes and improve those we already have in place
- Serve as a backup for EMEA/APAC-related onboarding/offboarding, leaves, benefits and employee questions.
Requirements:
- Bring 3+ years of HR Generalist/Operations, experiencing working in fast paced technology environments and/or start-up experience preferred
- Experience managing global HR systems, preferably UKG/Ultipro
- Prior experience with leave administration in the US (experience with Canada and Brazil is a plus)
- Familiarity with ticketing systems, including reassigning tickets, categorizing and updating tickets is a plus
- Value workplace integrity at all times
- Take great pride in being extremely organized and detail oriented
- Perform duties with a get-it-done-and-done-well commitment
- Convey a customer-focused attitude and service with high level of professionalism and discretion
- Excellent verbal and written communication skills, as well as an ability to give and receive open, constructive feedback in a way that cultivates trust and respect
- Proven analytical thinking, problem solving, and decision-making skills
Liftoff offers all employees a full compensation package that includes equity and health/vision/dental benefits associated with your country of residence. Base compensation will vary based on candidate location and experience. The following are our base salary ranges for this role:
- SF Bay Area, New York City, Los Angeles, Orange County: $80,000 - $90,000
- Seattle/Olympia, Austin, Boston, San Diego, Santa Barbara: $75,000 - $85,000
- All other cities in our approved to hire states: $70,000 - $80,000
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We use Covey as part of our hiring and / or promotional process for jobs in NYC and certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on January 22, 2024.
Please see the independent bias audit report covering our use of Covey here.
Liftoff is committed to providing and maintaining a work environment where all employees and candidates are treated with dignity and respect and that is free of bias, prejudice, and harassment. Liftoff is further committed to providing an equal employment opportunity for all employees and candidates for employment free from discrimination and harassment on the basis of sex, gender (including sexual harassment, gender harassment, and harassment due to pregnancy, childbirth, breastfeeding, and related conditions), sexual orientation, gender identity, gender expression, gender nonconformity, race, creed, religion, color, national origin, ancestry (including association, affiliation, or participation with persons or activities related to national origin, English-proficiency or accent, or immigration status), physical or mental disability, medical condition(s), genetic information of an individual or family member of the individual, marital or domestic partner status, age, veteran or military status, family care status, requesting or taking pregnancy, parental or disability leave, requesting an accommodation, or any other characteristic protected by federal, state, or local law, regulation, or ordinance. All such discrimination and harassment is unlawful and will not be tolerated. Liftoff maintains a continued commitment to equal employment opportunity and expects the full cooperation of all personnel.
Agency and Third Party Recruiter Notice:
Liftoff does not accept unsolicited resumes from individual recruiters or third-party recruiting agencies in response to job postings. No fee will be paid to third parties who submit unsolicited candidates directly to our hiring managers or Recruiting Team. All candidates must be submitted via our Applicant Tracking System by approved Liftoff vendors who have been expressly requested to make a submission by our Recruiting Team for a specific job opening. No placement fees will be paid to any firm unless such a request has been made by the Liftoff Recruiting Team and such a candidate was submitted to the Liftoff Recruiting Team via our Applicant Tracking System.
