Administer, configure, troubleshoot, and maintain Workday systems and business processes. Document workflows, provide end-user support and training, implement enhancements, perform root cause analysis, and collaborate on process improvement and automation across Workday modules.
We’re always looking for diverse, talented, service-oriented people to join our exceptional team.
People Systems Analyst II, WorkdayThe pay range for this position is listed below. Our pay ranges are built to allow for candidates with various levels of skill and experience to be considered, as well as for room for growth and tenure achieved in a role over time. Typical new hire salary offers fall within the minimum to midpoint of a pay range for many candidates. Any offer extended to a candidate will be based upon their unique set of knowledge, skills, education, and experience as well as internal equity.
Pay Range:
$42.41 - $63.62Scheduled Weekly Hours:
40What You’ll Be Doing
Responsible for effective administration, configuration, installation, provisioning, monitoring and troubleshooting to ensure availability, capacity and performance of infrastructure systems are achieved. Collaborate with peers and manager on operational tasks, system enhancements and project activities.
- Administers and adjusts business process steps to ensure accurate and timely completion of transactions.
- Documents requirements, business processes and system workflows.
- Appropriately escalates service requests that require higher levels of technical support.
- Provides general assistance and support for incoming queries and issues related to Workday. Supports teammembers and advises on best practices and problem resolution.
- Creates and maintains general documentation, including job aids, desktop procedures for end users, etc.
- Develops innovative solutions within existing functionality to address emerging needs.
- Collaborates with other teammembers to identify opportunities for process improvements and automation within Workday.
- Contributes to the development and maintenance of Workday business processes, and analytics to support functional areas.
- Provides end-user support and training, ensuring teammembers are equipped to effectively use Workday and its features.
- Provides one-on-one guidance to teammembers to accelerate user acceptance and familiarity with Workday.
- Assists in designing and implementing new functionalities. Recommends, implements, and plans for improvements, enhancements, and new applications to the Workday system.
- Troubleshoots intermediate issues or problems related to workflow and business process function regularly.
- Supports assigned Workday module(s) and applies knowledge to maintain effective system utilization and accuracy.
- Performs root cause analysis and exercises appropriate problem management strategies.
- Acts as escalation point for user-reported issues.
- Provides training to end-users, HR professionals and managers on Workday system usage, best practices, and new features.
Additional Job Functions
Experience supporting basic Workday configuration across one or more modules, including Compensation, Integrations, Talent Management & Skills, Recruiting, Learning, or AI agents.
Performs other duties as assigned- Complies with regulatory compliance and assigned training requirements including but not limited to BSA regulations corresponding to their specific job duties. Failure to do so may result in disciplinary and other employment-related actions
Qualifications
- High School Diploma or GED required
- Bachelor's Degree in a related field or equivalent years of experience required
- 3-5 years of prior relevant experience required
- Workday Pro Certification in 1 or more areas required
SchoolsFirst FCU is committed to Diverse, Equitable, and Inclusive Hiring
At SchoolsFirst FCU we are dedicated to building and growing a diverse, inclusive, and authentic Dream Team, so if you’re excited about a position or wanting to make a career change but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. Many skills are transferrable and you may be just the right candidate for the position, or for other roles we are working on.
SchoolsFirst Federal Credit Union is committed to fostering, cultivating, and preserving a culture of diversity and inclusion. SchoolsFirst FCU is an equal opportunity employer and prohibits discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibits discrimination against all individuals based on their race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, political affiliation, or genetic information.
This organization participates in E-Verify.
Similar Jobs
Artificial Intelligence • Professional Services • Business Intelligence • Consulting • Cybersecurity • Generative AI
Supports financial statement audits through document verification, financial data analysis, audit documentation, internal control evaluation, and risk assessment. Learns and applies GAAP, GAAS, and PwC audit methodologies while collaborating with audit teams and observing experienced auditors. The role develops foundational accounting, financial reporting, client service, and data analysis skills in a structured learning environment.
Artificial Intelligence • Professional Services • Business Intelligence • Consulting • Cybersecurity • Generative AI
Supports cybersecurity consulting teams with technology and data risk management, cybersecurity strategy and policy development, security architecture reviews, vulnerability assessments, incident management, and privacy compliance efforts. The intern conducts research, analyzes information, assists with client projects, uses Azure Data Factory to automate workflows, applies Agile practices, and learns from experienced cybersecurity professionals.
Top Skills:
Agile MethodologyAzure Data Factory
Artificial Intelligence • Professional Services • Business Intelligence • Consulting • Cybersecurity • Generative AI
Supports financial statement audits through document review, financial data analysis, process documentation, internal control evaluation, risk assessment, and audit research. The intern learns and applies GAAP, GAAS, and PwC audit methodologies while collaborating with experienced auditors and contributing to client service initiatives.
Top Skills:
GaapGaas
What you need to know about the San Francisco Tech Scene
San Francisco and the surrounding Bay Area attracts more startup funding than any other region in the world. Home to Stanford University and UC Berkeley, leading VC firms and several of the world’s most valuable companies, the Bay Area is the place to go for anyone looking to make it big in the tech industry. That said, San Francisco has a lot to offer beyond technology thanks to a thriving art and music scene, excellent food and a short drive to several of the country’s most beautiful recreational areas.
Key Facts About San Francisco Tech
- Number of Tech Workers: 365,500; 13.9% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Google, Apple, Salesforce, Meta
- Key Industries: Artificial intelligence, cloud computing, fintech, consumer technology, software
- Funding Landscape: $50.5 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Sequoia Capital, Andreessen Horowitz, Bessemer Venture Partners, Greylock Partners, Khosla Ventures, Kleiner Perkins
- Research Centers and Universities: Stanford University; University of California, Berkeley; University of San Francisco; Santa Clara University; Ames Research Center; Center for AI Safety; California Institute for Regenerative Medicine
