Pre-Sales Systems Engineer

Summary:

VIAVI (NASDAQ: VIAV) is a global provider of network test, monitoring and assurance solutions for telecommunications, cloud, enterprises, first responders, military, aerospace, and railway. VIAVI is also a leader in light management technologies for 3D sensing, anti-counterfeiting, consumer electronics, industrial, automotive, government and aerospace applications.
We are the people behind the products that help keep the world connected at home, school, work, at play, and everywhere in between. VIAVI employees are passionate about supporting customer success and we welcome people who bring their best every day to the company – to question, to collaborate and to push for solutions that will delight our customers.
VIAVI is seeking an experienced Systems Engineer to support sales efforts in the Test and Measurement space, with a primary focus on customers in the San Jose/Bay Area. As an integral part of VIAVI’s sales team, you will collaborate with Cisco and other industry leaders, acting as a trusted technical advisor and solution expert.

In this pre-sales role, you will partner with account teams to understand customer requirements, design tailored solutions, and clearly articulate VIAVI’s value proposition. You will lead technical presentations, demonstrations, and proof-of-concept engagements, while also supporting post-sales training and issue resolution. This is an exciting opportunity to work at the intersection of networking innovation and customer success, helping major clients adopt and optimize VIAVI's industry-leading solutions.

Duties & Responsibilities:

Job Responsibilities: 

• Pre-Sales Support & Customer Engagement 

• Partner with account teams to drive technical strategy and solution design for key accounts. 

• Provide direct pre-sales support to customers, tailoring product presentations and delivering technical demonstrations. 

• Understand customer business needs and translate them into consultative, value-driven solutions. 

• Lead proof-of-concept activities, ensuring successful technical evaluations. 

• Collaboration & Solution Development 

• Work with internal and external teams to anticipate, qualify, and respond to customer needs. 

• Serve as liaison between sales, product marketing, and engineering to communicate customer requirements and feature requests. 

• Provide post-sales technical support and ongoing customer training as required. 

• Collaborate with VIAVI Support and Engineering teams to resolve technical issues quickly and effectively. 

• Relationship Building 

• Build and maintain trusted technical relationships with strategic customers, particularly large accounts such as Cisco. 

• Develop long-term customer partnerships to support account growth and ongoing success. 

Pre-Requisites / Skills / Experience Requirements:

Education & Experience 

• Bachelor’s degree from an accredited university in Engineering or related technical field (or equivalent work experience). 

• Minimum 5 years of experience in technical sales, business development, or pre-sales in the telecommunications, networking, or test and measurement industry. 

• Proven track record managing large strategic accounts, preferably Cisco or other major OEMs. 

Technical Expertise 

• Strong background in networking, network security, and applications. 

• Hands-on experience with IP and Ethernet technologies: Data Center Ethernet, 1.6T/800/400/100/40/10GigEth, L4–L7 technologies, AI/ML, RoCEv2/CCL. 

• In-depth knowledge of routing protocols: IPv4/IPv6, RIP, BGP, OSPF, ISIS, RSVP-TE. 

• Familiarity with MPLS protocols: RSVP-TE, LDP. 

• Application-level protocol knowledge: HTTP(S), TCP/IP. 

• Experience with test platforms such as: TestCenter, CyberFlood, Viavi, Keysight/Ixia, BreakingPoint Systems (preferred). 

• Programming/scripting experience in Python (a plus). 

• Cisco certifications (CCNA, CCNP, CCIE) are highly desirable. 

Soft Skills 

• Outstanding interpersonal skills with strong verbal and written communication abilities. 

• Analytical thinker with strong problem-solving skills and attention to detail. 

• Service-oriented, positive, and self-motivated, with the ability to work independently. 

• Excellent organizational and time management skills. 

• Strong commitment to building and maintaining long-term customer relationships. 

Other Requirements 

• Ability to travel locally within the Bay Area (up to 90%). 

If you have what it takes to push boundaries and seize opportunities, apply to join our team today.

VIAVI Solutions is an equal opportunity and affirmative action employer – minorities/females/veterans/persons with disabilities.

Job Posting Pay Range:

73,500

to

136,500