Principal, DevOps Engineer

Our world is transforming, and PTC is leading the way. Our software brings the physical and digital worlds together, enabling companies to improve operations, create better products, and empower people in all aspects of their business. 

Our people make all the difference in our success. Today, we are a global team of nearly 7,000 and our main objective is to create opportunities for our team members to explore, learn, and grow – all while seeing their ideas come to life and celebrating the differences that make us who we are and the work we do possible.  

Job Title: Principal DevOps Engineer

Location: San Mateo, CA-Hybrid

Our world is transforming, and PTC is leading the way. Our software brings the physical and digital worlds together, enabling companies to improve operations, create better products, and empower people in all aspects of their business. 

Our people make all the difference in our success. Today, we are a global team of nearly 7,000 and our main objective is to create opportunities for our team members to explore, learn, and grow – all while seeing their ideas come to life and celebrating the differences that make us who we are and the work we do possible.  

Job Summary:

We are seeking a highly experienced and strategic Principal DevOps Engineer to lead the design, implementation, and optimization of our DevOps practices. This role is pivotal in driving automation, scalability, and reliability across our infrastructure and CI/CD pipelines. You will collaborate with cross-functional teams to ensure seamless integration of development and operations, championing a culture of continuous improvement and operational excellence.

Key Responsibilities:

• Lead DevOps Strategy: Define and drive the DevOps roadmap, aligning with business and engineering goals.
• Infrastructure as Code (IaC): Design and implement scalable, secure, and resilient infrastructure using tools like Terraform.
• Building Tools: Design, implement, and maintain build automation using Apache Maven, and SBT.
• CI/CD Pipelines: Architect and maintain robust CI/CD pipelines using tools such as Jenkins, GitHub Actions, or GitLab CI.
• Cloud Operations: Manage and optimize cloud environments (AWS, Azure, GCP), ensuring high availability and cost efficiency.
• Monitoring & Observability: Implement and maintain monitoring, logging, and alerting systems (e.g., Prometheus, Grafana, ELK, Datadog).
• Security & Compliance: Enforce security best practices and ensure compliance with industry standards (e.g., SOC 2).
• Mentorship: Provide technical leadership and mentorship to DevOps engineers and other team members.
• Incident Management: Lead incident response efforts and post-mortem analysis to improve system reliability.

Qualifications:

• Bachelor’s or Master’s degree in Computer Science, Engineering, or related field.
• 10+ years in DevOps, Site Reliability Engineering, or related roles, with at least 3 years in a senior or principal capacity.

Technical Skills:

• Proficiency in scripting languages (Python, Bash, Go, etc.)
• Deep understanding of containerization and orchestration (Docker, Kubernetes)
• Expertise in cloud platforms (AWS, Azure, GCP)
• Experience with configuration management tools (Ansible, Chef, Puppet)

Soft Skills:

• Strong leadership and communication skills
• Ability to work cross-functionally and influence without authority
• Strategic thinking with a hands-on approach

Preferred Qualifications:

• Certifications in AWS, Azure, or Kubernetes
• Experience with service mesh technologies (Istio, Linkerd)
• Background in software development or SRE

At PTC, we believe in the power of diverse ideas and perspectives. As a global company that values and respects all identities, cultures, and perspectives, we strive to create an inclusive PTC for ALL through an environment where everyone feels like they belong and are empowered to bring their true, authentic selves to work. Proud to be an Equal Opportunity Employer, we welcome applicants from all backgrounds and hire without regard to race, national origin, religion, age, color, ethnicity, ancestry, marital status, sex (including pregnancy), sexual orientation, gender identity, gender expression, genetic information, disability, veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Life at PTC is about more than working with today’s most cutting-edge technologies to transform the physical world. It’s about showing up as you are and working alongside some of today’s most talented industry leaders to transform the world around you. 

If you share our passion for problem-solving through innovation, you’ll likely become just as passionate about the PTC experience as we are. Are you ready to explore your next career move with us?

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