Serve as a Principal NetSuite consultant and technical account manager for assigned clients. Lead service delivery, ensure SLA adherence, manage profitability, mentor teams, advise on ERP best practices, design KPI dashboards, and coordinate global consultant teams across multiple projects.
About Bryant Park Consulting:
Bryant Park Consulting is a leading Oracle | NetSuite consulting firm dedicated to helping businesses achieve their goals through successful ERP implementations and optimizations. We are a team of experienced consultants passionate about delivering exceptional client service and driving digital transformation. At Bryant Park Consulting, we foster a collaborative and supportive environment where our employees can thrive and grow professionally.
What you will do:
As a Principal Consultant you will be responsible for playing a critical role in supporting the continuous improvement of the products and services we provide to our clients.
Responsibilities
- Act as subject matter expert and key contributor to service transition and service delivery for accounts assigned to the team
- Ensure client satisfaction on assigned accounts by addressing requests within defined SLAs; typically 3-6 projects or as needed
- Proactively review workload and redistribute as necessary
- Conduct regular account reviews to identify client satisfaction, process adherence, backlogs, quality of services provided, opportunities for improvement, etc.
- Serve as primary lead/contact for assigned clients
- Review contracts for special terms. Monitor time expended, billings, renewals, profitability
- Lead and actively participate in initiatives to improve maturity and growth of Managed Services delivery
- Train, mentor, and act as subject matter expert for team on both technical and functional skill sets
- Advise client on standard functionality, leading practices for software and industry
- Act as primary Technical Account Manager ("TAM”) for key accounts
- Help manage teams across different multiple geographic regions
- Design Dashboards to track Key Performance Indicators to indicate proactive changes to the customer's environments
Qualifications
- Bachelor's or Advanced degree in Business, Accounting, Computer Science, Information Systems or MBA or equivalent work experience
- 4+ years of hands-on NetSuite experience, including configuration, implementation, consulting/administration, support, and escalations
- NetSuite Certifications heavily preferred - ERP Consultant, Administrator
- Experience and knowledge of best practices surrounding ERP
- Familiarity with common application integrations via Celigo, Boomi, and FarApp (NetSuite Connector) for applications including Shopify, Amazon, 3PL, Salesforce, Payroll systems, and more.
- Ability to successfully manage client and team interactions, and communicate with technical and non-technical audiences
- Experience managing a team of 5+ consultants working across multiple engagements
Salary Range: $135,000 to $165,000 USD
In accordance with the Colorado Equal Pay for Equal Work Act, the approximate annual base compensation range is listed above. The actual offer, reflecting the total compensation package and benefits, will be determined by a number of factors including the applicant's experience, knowledge, skills, and abilities, as well as internal equity among our team.
Putting Our People First From Day One
From the founding of Bryant Park Consulting, we committed to putting people first and offering variety, fulfillment, and balance. You will have the opportunity to work with the world's top companies and business leaders, keep up with the latest technology, and flex your skills across industries and disciplines. You will also be encouraged to engage with your community and nature. We attract and retain the best in the business - people from industry, consulting, agencies, startups, nonprofits, and the public sector - all drawn to building a career that's both exciting and sustainable.
- Feed Your Curiosity - Foster technical and industry expertise, and grow as a leader. Knowledge management and professional development are held in highest regard, we offer and sponsor flexible learning options on topics from Project Management to Web Development, and we pay for certifications with top programs.
- Cultivate Well Being - Thrive holistically with a robust and personalized set of benefits and company resources to support your emotional, mental, financial, physical, and social well-being. Celebrate with your team or explore interests with other team members, from book clubs to speaking events and annual retreats.
- Choose Your Career - There is no pressure to go ‘up-or-out’ and welcome you to build a career that gets you excited about coming to work every day - whether that’s as an individual contributor or a team manager. Performance is evaluated fairly and regularly and as the organization grows we expect you and your career to grow with us.
- Comprehensive Benefits - We provide best-in-class benefits for employees including 401k with Company match up to 6%, United Health Plan, as well as Dental, Vision, Life Insurance and Accidental Death and Dismemberment, and more. We also encourage and reimburse for costs of approved training, continuing education, skills development, and professional certification programs and exams to help further your career development.
---
Bryant Park Consulting is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity or any other characteristic protected by law.
Similar Jobs
.png)
Artificial Intelligence • Blockchain • Fintech • Financial Services • Cryptocurrency • NFT • Web3
Design and deliver blockchain network infrastructure and platform APIs, lead multi-quarter initiatives (chain integrations, re-architecture, data migrations), define APIs/SLOs/observability and on-call ownership, ship SDKs and platform primitives, establish data contracts, and simplify cross-chain operations to enable analytics, ML, and data engineering teams.
Top Skills:
APIsBitcoinBlockchainEthereumGenerative AiGoKafkaMongoDBRedisSdks
Artificial Intelligence • Automotive • Greentech • Information Technology • Machine Learning • Software • Cybersecurity
Partner with Retail Consumer Engineering and Product leaders to deliver HR services: organizational design, talent management, workforce planning, change management, employee engagement, compliance, and people analytics. Advise leaders, support recruiting and retention, lead performance and compensation processes, and resolve employee relations issues while ensuring policy and legal compliance.
Top Skills:
Excel
Artificial Intelligence • Automotive • Greentech • Information Technology • Machine Learning • Software • Cybersecurity
Lead planning, sequencing, and delivery of Employee Service Center and People Solutions Operations initiatives. Manage portfolio roadmap and intake, run end-to-end projects, govern risks/dependencies, enable BAU transitions, drive stakeholder alignment and change communications, and support continuous improvement of PM practices.
Top Skills:
Ai-Enabled ToolsExcelMicrosoft PowerpointMicrosoft TeamsMicrosoft WordSmartsheetWorkday
What you need to know about the San Francisco Tech Scene
San Francisco and the surrounding Bay Area attracts more startup funding than any other region in the world. Home to Stanford University and UC Berkeley, leading VC firms and several of the world’s most valuable companies, the Bay Area is the place to go for anyone looking to make it big in the tech industry. That said, San Francisco has a lot to offer beyond technology thanks to a thriving art and music scene, excellent food and a short drive to several of the country’s most beautiful recreational areas.
Key Facts About San Francisco Tech
- Number of Tech Workers: 365,500; 13.9% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Google, Apple, Salesforce, Meta
- Key Industries: Artificial intelligence, cloud computing, fintech, consumer technology, software
- Funding Landscape: $50.5 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Sequoia Capital, Andreessen Horowitz, Bessemer Venture Partners, Greylock Partners, Khosla Ventures, Kleiner Perkins
- Research Centers and Universities: Stanford University; University of California, Berkeley; University of San Francisco; Santa Clara University; Ames Research Center; Center for AI Safety; California Institute for Regenerative Medicine
