Principal Product Manager, Sales Tools

About the teamZillow Rentals is building a vertically integrated marketplace that connects renters with property owners and managers to make it easier to move from one home to the next, from large multifamily communities to single‑family homes.
We provide advertising and digital tools that help partners market their properties, identify prospective tenants, sign leases, and collect payments—delivering an end‑to‑end online experience.
Rentals is a high‑priority growth area for Zillow, and our team of applied scientists, engineers, designers, researchers, and product managers partners closely with teams across Zillow to deliver trusted experiences for millions of customers.

About the role

As the Principal Product Manager for Sales Tools, you will own the end‑to‑end roadmap for the sales tooling ecosystem that turns Zillow’s data into actionable insights for our sales teams and partners. You will combine hands‑on product ownership with leadership responsibilities, navigating the complexities of implementing new tools and capabilities, driving adoption of AI‑powered experiences, and making strategic decisions about where Zillow should build versus integrate market‑leading third‑party platforms.

This role is highly visible within Zillow Rentals and is critical to defining and delivering solutions that empower our Sales teams to create data‑driven, consultative experiences for customers, driving engagement and revenue across our rentals marketplace. You will work closely with leaders and teams across Zillow to align on a compelling vision for sales tools and deliver measurable impact. 

In this role you will:

• Own and evolve the end‑to‑end sales tools roadmap, using proprietary Zillow data to create a unified, insight‑rich experience from lead generation through post‑close partner success. 

• Build and improve tools that transform raw data into customer‑facing insights on market trends, occupancy, and renter behavior, enabling data‑driven, consultative sales conversations. 

• Lead the AI and automation strategy for sales workflows, including integrating Generative AI and predictive “next best action” recommendations that help sales teams prioritize high‑value opportunities. 

• Define and execute a clear buy‑vs‑build strategy for the sales technology stack, conducting technical and financial assessments to determine where to create proprietary capabilities and where to integrate best‑in‑class B2B SaaS solutions. 

• Partner closely with Engineering, Data Science, Sales Operations, Sales, Marketing, and Training to design, build, launch, and iterate on tools that support prospecting, engagement, and churn prevention. 

• Use a data‑driven, user‑centric approach to evaluate product performance, test hypotheses, and scale initiatives that deliver measurable impact for Sales and our partners. 

• Dive deep into current processes to identify and prioritize opportunities for efficiency and effectiveness, and lead cross‑functional teams to implement improvements. 

• Operate effectively in a fully remote, fast‑paced environment, driving alignment across diverse stakeholders and keeping the roadmap responsive to rentals industry trends and market dynamics.

This role has been categorized as a Remote position. “Remote” employees do not have a permanent corporate office workplace and, instead, work from a physical location of their choice, which must be identified to the Company. U.S. employees may live in any of the 50 United States, with limited exceptions.

In California, Connecticut, Maryland, Massachusetts, New Jersey, New York, Washington state, and Washington DC the standard base pay range for this role is $178,300.00 - $284,700.00 annually. This base pay range is specific to these locations and may not be applicable to other locations. In Colorado, Hawaii, Illinois, Minnesota, Nevada, Ohio, Rhode Island, and Vermont the standard base pay range for this role is $169,300.00 - $270,500.00 annually. The base pay range is specific to these locations and may not be applicable to other locations.

In addition to a competitive base salary this position is also eligible for equity awards based on factors such as experience, performance and location. Actual amounts will vary depending on experience, performance and location. Employees in this role will not be paid below the salary threshold for exempt employees in the state where they reside.

Who you are

• You have extensive experience partnering with B2B Sales teams and building tools or capabilities that meaningfully improve their productivity and effectiveness.

• You have a deep understanding of what AI can—and cannot—do for B2B sales, and you know how to apply ML/AI thoughtfully to real sales workflows.

• 10+ years of product management or closely related experience guiding cross‑functional teams to deliver measurable business impact.

• You are skilled at understanding customer and stakeholder needs and translating them into clear, easy‑to‑understand product requirements and experiences.

• You bring a sharp analytical mindset and modeling skills that enable you to make timely, data‑driven recommendations and provide clarity for your teams and partners.

• You are an outstanding collaborator who leads product development across cross‑functional teams in an agile, fast‑paced environment, often without direct authority.

• You are comfortable with ambiguity and diverse perspectives and can synthesize inputs into actionable recommendations that drive impact for partners.

• You are passionate about storytelling with data and equipping Sales and partner‑facing teams with insights that support compelling, consultative conversations.

• You manage your time and priorities effectively across multiple complex initiatives and thrive in a distributed, remote environment.

• You have experience in B2B enterprise environments and understand what it takes to enable sustainable growth.

• Here at Zillow, we value the experience and perspective of candidates with non‑traditional backgrounds. If you have related or transferable skills and experiences, we encourage you to apply even if you do not meet every qualification.

Get to know us

At Zillow, we’re reimagining how people move—through the real estate market and through their careers. As the most-visited real estate platform in the U.S., we help customers navigate buying, selling, financing and renting with greater ease and confidence. Whether you're working in tech, sales, operations, or design, you’ll be part of a company that's reshaping an industry and helping more people make home a reality.

Zillow is honored to be recognized among the best workplaces in the country. Zillow was named one of FORTUNE 100 Best Companies to Work For® in 2025, and included on the PEOPLE Companies That Care® 2025 list, reflecting our commitment to creating an innovative, inclusive, and engaging culture where employees are empowered to grow.

No matter where you sit in the organization, your work will help drive innovation, support our customers, and move the industry—and your career—forward, together.

Zillow Group is an equal opportunity employer committed to fostering an inclusive, innovative environment with the best employees. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please contact your recruiter directly.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable state and local law.

Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.