Process Analyst, Costa Rica

Mimica's mission is to empower enterprises, teams, and individuals to reclaim their most precious resource — time and work more efficiently, with greater purpose and impact.

Our AI-powered task mining observes employee actions across the desktop and categorizes them into detailed process maps. Mimica’s process intelligence highlights inefficiencies, prioritizes improvements based on ROI, recommends the optimal technology for automation (RPA, intelligent document processing, GenAI), and provides a blueprint for building new automations and transforming work.

Visit our Career Page to learn more.

As a Process Analyst, your work will impact the successful delivery of our products to some of the largest enterprises globally. You will validate the output of our ML-powered tools to continuously increase the speed at which our process maps are generated, maximizing their accuracy and readability.

• Reviewing and validating the outputs of Mimica’s AI and Machine Learning algorithms; the AI will constantly learn from your feedback

• Assessing each map’s quality and readiness for release using checklists and documentation

• Providing regular status updates and collaborating with internal and external stakeholders to resolve issues – workflow-related or systems-related

• Identifying gaps and recommending improvements and new feature additions to our products and internal tools

• Degree in a quantitative or analytical discipline, such as Industrial Engineering, IT, economics or a related field

• Strong communication skills with fluency in English – articulating key points and solutions with clarity and coherence, both verbally and in writing

• Conceptual understanding and exposure to various corporate processes and functions

• Detail orientation combined with analytical skills and the ability to make sense of high volumes of data

• Superior organizational skills – prioritizing, keeping track of multiple tasks and managing time effectively

• Self-starter attitude and experience completing work independently with minimal supervision

• Eagerness to learn and continually improve your knowledge of our technology and products

💰 Generous compensation + stock options - aligned with our internal framework, market data, and individual skills.

🏢 Distributed work: Work from anywhere - fully remote, in our hubs, or a mix.

💻 Company-issued laptop, remote setup stipend, and co-working budget

📍 Flexible schedules and location

☀️ Ample paid time off, in addition to local public holidays

🍼 Enhanced parental leave

🧘‍♀️ Health & retirement benefits

📖 Annual learning & development budget

🌴 Annual workaways and regular virtual & in-person socials

🌍 Opportunity to contribute to groundbreaking projects that shape the future of work

Note: Some benefits may vary depending on location and role