Product Designer

About AKASA

At AKASA, our mission is to build the future of healthcare with AI. As the leading provider of generative AI solutions for the healthcare revenue cycle, we help health systems comprehensively capture and communicate the full patient clinical journey. By empowering health systems to streamline their operations, they can focus on what matters most - delivering quality patient care. We have raised over $205M in funding from investors such as Andreessen Horowitz, BOND, and Costanoa Ventures.

This is the most exciting time to join AKASA. Revenue bookings for our new AI-native product suite have grown over 20x since launching in 2024. In this time, we have broken our record for the largest deal in company history three times consecutively. This growth is driven by the massive improvement we are generating for our customers across clinical quality and documentation accuracy, both top priority areas for health system leaders.

Our deployments have been recognized nationally as "one of the most comprehensive real-world uses of GenAI in healthcare finance to date" (link). Our customer base represents more than $120B+ in net patient revenue and includes the most innovative health systems in the country, like Cleveland Clinic, Duke, Stanford, and Johns Hopkins.

Some of our most recent recognitions include being named the #1 most promising healthcare RCM startup of 2025 by Black Book Market Research and one of the fastest-growing GenAI startups to watch by AIM Research. Our CEO was ranked among the “Top 50 Healthcare Technology CEOs” by the Healthcare Technology Report, and we have been certified as a “Great Place to Work” for the past five years in a row, just to name a few.

We’re building on this momentum to redefine what’s possible in healthcare. We’re looking for exceptional people to help us accelerate that reality.

About the Role

We are disrupting Healthcare with inspired, AI-powered software products for Revenue Cycle teams. As a Product Designer, you will own the end-to-end experience design of our products to create incredible experiences for our users. You will work closely with our cross-functional Design and R&D teams to deeply understand our users needs and design and implement the visuals in our product UIs to meet those needs. Additionally, you will have the opportunity to:

• Make an outsized impact on AKASA and the future of healthcare.

• Work on some of the most challenging and valuable problems facing Americans.

• Grow rapidly with a top-flight healthtech company as it scales.

What You'll Do

• Own design for a full product area, shaping the experience end-to-end and tracking how it performs over time

• Work side by side with product managers and engineer partners to bring ideas from concept to launch

• Spot opportunities to make the experience better, set clear UX goals, and help balance them with business and engineering priorities

• Learn from our users through interviews, shadowing, and research, and share those insights broadly across the organization

• Build and test prototypes, learn quickly, and refine your designs based on what you discover

• Keep design quality high while staying flexible and focused on what matters most

• Lead workshops, share what you learn and design, and help teams stay aligned as we grow and build together

Skills & Qualifications

• Bachelor's degree in Design, Graphics, Human-Computer Interaction, Computer Science, a related field, or equivalent practical experience.

• 3+ years of industry experience designing for Enterprise SaaS products

• Experience leading UX strategy and product discovery efforts at lean startups

• Skilled user of product design tools like Figma, solid experience with JIRA, and proficiency with user tracking and analytics tools like Mixpanel.

• Curious, resilient, and eager to learn. You take feedback well, stay adaptable, and keep a professional, positive attitude

• Effective verbal and written communication for internal and external audiences.

• Ability to travel to client sites (up to 25% of travel in the first year)

• Preferred: previous healthcare technology experience, previous Artificial Intelligence and Machine Learning product experience, previous revenue cycle experience, experience with React front-end framework and Ant.

What We Offer

• Unlimited paid time off (PTO)

• Expansive coverage for health, dental, and vision

• Employer contribution to Health Savings Accounts (HSA)

• Generous parental leave policy

• Full employee coverage for life insurance

• Company-paid holidays

• 401(K) plan

Compensation

• Based on market data and other factors, the salary range for this position is $120,000 - $160,000 + Equity. However, a salary higher or lower than this range may be appropriate for a candidate whose qualifications differ meaningfully from those listed in the job description.

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.

We’re committed to doing the best work of our lives, together. Come see if we're the right team for you.

AKASA is a proud equal opportunity employer and we believe that a diverse and inclusive workforce is an imperative. We welcome people of different backgrounds, genders, races, ethnicities, abilities, sexual orientations, and perspectives, just to name a few. We do not discriminate based upon any protected class and we encourage candidates of all identities and backgrounds to apply. AKASA considers qualified applicants regardless of criminal histories in accordance with the San Francisco Fair Chance Ordinance.

AKASA is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at [email protected].