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Superhuman

GTM Content Enablement Manager (Pacific Time Zone)

Sorry, this job was removed at 08:18 p.m. (PST) on Friday, Jan 24, 2025
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The Senior Product Designer at Superhuman will design AI-powered workflows, create user-focused experiences, perform research, and ensure high-quality product delivery. Collaboration with cross-functional teams is crucial for setting product vision and strategy.
Top Skills: AIProduct Design

Grammarly offers a dynamic hybrid model, and candidates in this role can be based remotely. You may be expected to travel to meet in person during your team’s scheduled collaboration weeks. Managers will determine in-person time according to business needs. 

This hybrid approach helps foster trust, innovation, and a strong team culture, with the flexibility of working from home, whenever you need focus time.

About Grammarly

Grammarly is the world’s leading AI writing assistance company trusted by over 40 million people and 50,000 organizations. From instantly creating a first draft to perfecting every message, Grammarly helps people at 96% of the Fortune 500 and teams at companies like Atlassian, Databricks, and Zoom get their point across—and get results—with best-in-class security practices that keep data private and protected. Founded in 2009, Grammarly is No. 14 on the Forbes Cloud 100, one of TIME’s 100 Most Influential Companies, one of Fast Company’s Most Innovative Companies in AI, and one of Inc.’s Best Workplaces.

The Opportunity

To achieve our ambitious goals, we’re looking for a GTM Content Enablement Manager to join our Sales Enablement team.  This role will create and present engaging training materials to equip Revenue teams with thorough product knowledge.

As a GTM Content Enablement Manager, you will be supporting product launches by working closely with the Product and Product Marketing teams to develop effective enablement programs. Additionally, you will maintain and update knowledge resources to ensure that all training materials stay accurate and relevant to upcoming product features.

  • Develop and Deliver Training: Create engaging, interactive training materials—including presentations, demos, and workshops—that equip Revenue teams with deep product knowledge, ensuring they can effectively convey product value to customers.
  • Support Product Launches: Collaborate with Product, PMM, and Revenue teams to create training materials (e.g., demos, scripts, FAQs) for new releases and significant updates.
  • Maintain and Update Knowledge Resources: Regularly update enablement materials based on product roadmaps and upcoming features, ensuring the content is accurate, current, and relevant.
  • Collaborate Across Teams: Work closely with Segment Enablement Managers to ensure teams have the tools to address objections, communicate product benefits, and close deals. Partner with Channel teams to make materials accessible and valuable.
  • Measure and Optimize Impact: Track enablement effectiveness through key performance indicators (KPIs) and metrics, using insights to continuously refine and improve training programs and materials.

Qualifications

  • Has 3+ years of SaaS enablement experience.
  • Has 2+ years in a quota-carrying sales or customer success role.
  • Collaboration: Strong interpersonal skills to effectively collaborate with cross-functional teams, including product, sales, marketing, and customer support.
  • Project Management: Proficiency in managing multiple projects simultaneously, ensuring timely delivery of enablement programs and materials.
  • Deep Technical Acumen: Ability to quickly understand complex product knowledge and distill the information down simply and effectively to Revenue Teams. 
  • Adult Learning & Instructional Design: Experienced with adult learning methodologies, principles, and evaluation models, such as ADDIE and Kirkpatrick
  • Pre and post-sales experience: Ability to understand the specific needs of the sales and success teams to ensure they feel confident in articulating product releases.
  • Embodies our EAGER values—is ethical, adaptable, gritty, empathetic, and remarkable.
  • Is inspired by our MOVE principles: move fast and learn faster; obsess about creating customer value; value impact over activity; and embrace healthy disagreement rooted in trust.

Compensation and Benefits

Grammarly offers all team members competitive pay along with a benefits package encompassing the following and more: 

  • Excellent health care (including a wide range of medical, dental, vision, mental health, and fertility benefits)
  • Disability and life insurance options
  • 401(k) and RRSP matching 
  • Paid parental leave
  • 20 days of paid time off per year, 12 days of paid holidays per year, two floating holidays per year, and flexible sick time
  • Generous stipends (including those for caregiving, pet care, wellness, your home office, and more)
  • Annual professional development budget and opportunities

Grammarly takes a market-based approach to compensation, which means base pay may vary depending on your location. Our US locations are categorized into two compensation zones based on proximity to our hub locations. In Canada, all locations where we support employment are considered “Zone 1”. 

Base pay may vary considerably depending on job-related knowledge, skills, and experience. The expected salary ranges for this position are outlined below by compensation zone and may be modified in the future. 

United States: 

Zone 1: $137,000 – $189,000/year (USD)

Zone 2: $123,000 – $170,000/year (USD)

 

Canada: 

Zone 1: $122,000 – $169,000/year (CAD)

For more information about our compensation zones and locations where we currently support employment, please refer to this page. If a location of interest is not listed, please speak with a recruiter for additional information. 

We encourage you to apply

At Grammarly, we value our differences, and we encourage all to apply—especially those whose identities are traditionally underrepresented in tech organizations. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, ancestry, national origin, citizenship, age, marital status, veteran status, disability status, political belief, or any other characteristic protected by law. Grammarly is an equal opportunity employer and a participant in the US federal E-Verify program (US). We also abide by the Employment Equity Act (Canada).

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HQ

Superhuman San Francisco, California, USA Office

Grammarly’s San Francisco headquarters is located downtown, just a 5-minute walk from the Embarcadero BART station.

What you need to know about the San Francisco Tech Scene

San Francisco and the surrounding Bay Area attracts more startup funding than any other region in the world. Home to Stanford University and UC Berkeley, leading VC firms and several of the world’s most valuable companies, the Bay Area is the place to go for anyone looking to make it big in the tech industry. That said, San Francisco has a lot to offer beyond technology thanks to a thriving art and music scene, excellent food and a short drive to several of the country’s most beautiful recreational areas.

Key Facts About San Francisco Tech

  • Number of Tech Workers: 365,500; 13.9% of overall workforce (2024 CompTIA survey)
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  • Key Industries: Artificial intelligence, cloud computing, fintech, consumer technology, software
  • Funding Landscape: $50.5 billion in venture capital funding in 2024 (Pitchbook)
  • Notable Investors: Sequoia Capital, Andreessen Horowitz, Bessemer Venture Partners, Greylock Partners, Khosla Ventures, Kleiner Perkins
  • Research Centers and Universities: Stanford University; University of California, Berkeley; University of San Francisco; Santa Clara University; Ames Research Center; Center for AI Safety; California Institute for Regenerative Medicine

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