Product Manager, Core Identity

About the Team

The Core Identity team builds the identity and account foundations that let individuals use OpenAI securely, reliably, and at scale. The Core Identity team owns authentication, account lifecycle, access controls, and the core account security and management tools. Our work protects user data and makes personalized AI safely accessible across products, making sure your OpenAI identity works seamlessly across our family of applications.

About the Role

As OpenAI scales rapidly we need to build the platform that empowers people to create, manage and control their identities across our suite of products. We are looking for a product manager to lead this charge and build a world-class identity platform for OpenAI’s products. This role requires close collaboration with engineering, security, GTM, and customer-facing teams to ensure our identity systems are powerful and secure.

This position is based in San Francisco, CA. We utilize a hybrid work model with 3 days in the office per week and offer relocation assistance to new employees.

In this role, you will:

• Build the core user account and authentication experiences that power all OpenAI products.

• Translate identity needs across OpenAI’s product suite (ChatGPT, API, Codex, Sora) into prioritized product requirements.

• Build the next generation of products that empower people to control how their accounts and data are accessed.

• Define and track metrics for adoption, reliability, and security posture.

• Build tools that enable secure integrations with third-party services.

You might thrive in this role if you:

• Have 8+ years of product management or related industry experience, ideally in identity or security products.

• Can translate technical identity concepts into clear customer value and align diverse stakeholders toward a shared vision.

• Demonstrate exceptional communication, leadership, and execution skills in cross-functional environments.

• Are energized by building secure, scalable infrastructure that enables enterprises to confidently adopt frontier AI.

About OpenAI

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. 

We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.

For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.

Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.

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