About Recast:
Recast Software, located in Minneapolis, MN, empowers organizations to better manage and support users and devices. Our mission is to simplify the work of IT teams and enable them to create highly secure and compliant environments. Our software does this by seamlessly integrating with existing IT infrastructure to quickly remediate issues, ensure compliance, enhance security, and maintain clear visibility across all devices. Recast is a rapidly growing software company with its solution being used by thousands of enterprise organizations in more than 125 countries, impacting millions of devices and (more importantly) the people who use them.
About the Role:
Recast is looking for a Product Manager II to help shape the future of Application Lifecycle Management (ALM).
You will be responsible for understanding customer needs and market opportunities that influence how organizations package, deploy, update, secure, and govern applications. You will help ensure our Application Workspace and broader ALM solutions deliver meaningful customer value and strong product-market fit.
Product Managers at Recast are accountable for defining customer problems and guiding investments that deliver meaningful customer outcomes. They partner closely with Engineering and Design throughout discovery, delivery, and post-launch learning to ensure investments create measurable customer value.
Success in this role requires regular engagement with customers and prospects to understand their challenges, validate opportunities, and identify trends that should influence product strategy. You will serve as the key connection between the North American market and the product team, helping ensure our Application Lifecycle Management investments align with real customer needs.
What You'll Do:
- Develop deep expertise in the Application Lifecycle Management market, including customer needs, industry trends, competitive dynamics, and emerging opportunities.
- Establish and maintain strong relationships with customers, prospects, and partners to ensure the voice of the customer informs product decisions.
- Translate customer and market insights into product strategy, roadmap recommendations, and quarterly planning inputs.
- Define customer outcomes and success metrics to prioritize investments within the Application Lifecycle Management portfolio.
- Prioritize opportunities based on customer impact, business value, strategic alignment, and market potential.
- Partner closely with Engineering and Design within Recast’s Product Trio model to deliver solutions that create measurable customer outcomes and business value.
- Collaborate with Product Marketing, Sales and Customer Success to align product strategy, positioning, go-to-market activities, and customer outcomes.
- Develop a strong understanding of how customers define and measure success, using customer feedback and usage insights to improve customer value realization.
Understand the Market and Customers
Define Product Direction
Deliver Customer Outcomes
What You've Done:
- 4+ years of experience in Product Management, Solutions Engineering, Customer Success, or a similar role influencing product direction and customer outcomes.
- Experience working directly with enterprise software customers, including gathering feedback, validating requirements, or supporting product adoption and growth.
- Experience using customer, business, and market inputs to influence prioritization, roadmap decisions, or product strategy.
What Stands Out:
- Demonstrated passion for understanding customers, uncovering unmet needs, and translating insights into product direction.
- Ability to quickly develop expertise in new technical domains and become a trusted voice with customers and internal stakeholders.
- Experience conducting customer discovery interviews, participating in customer advisory programs, or building structured voice-of-customer programs.
- Familiarity with endpoint management, application management, enterprise IT operations, device management, security, or adjacent technology domains.
- Strong interest in product-market fit, customer value realization, and understanding how product investments create measurable business outcomes.
What Good Looks Like:
- You are a trusted expert in the Application Lifecycle Management market and the challenges faced by enterprise IT teams.
- Customers, prospects, and internal teams view you as a reliable source of insight into market needs, trends, and opportunities.
- Product decisions are informed by a consistent flow of customer feedback, discovery, and market learning rather than assumptions.
- Roadmap investments clearly connect to customer outcomes, business value, and strategic market opportunities.
- You help strengthen product-market fit and customer value realization across the Application Lifecycle Management portfolio.
Recast Product Management Operating Principles:
- Customer Grounded: Decisions start with real customer problems, validated through ongoing customer conversations, support data, and win/loss input.
- Measurable By Default: Work ships with a defined success metric. Outcomes are reviewed postlaunch, and initiatives that don’t move the needle are stopped.
- Ownership Without Ego: Product Managers own their capabilities end to end, from discovery through delivery and measurement, and do whatever work is required to make outcomes successful.
- AI-First Productivity: AI tools are used by default to accelerate research, synthesis, documentation, analysis, and planning so teams can focus on judgment and decision-making.
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