Why PlayStation?
PlayStation isn’t just the Best Place to Play — it’s also the Best Place to Work. Today, we’re recognized as a global leader in entertainment producing The PlayStation family of products and services including PlayStation®5, PlayStation®4, PlayStation®VR, PlayStation®Plus, acclaimed PlayStation software titles from PlayStation Studios, and more.
PlayStation also strives to create an inclusive environment that empowers employees and embraces diversity. We welcome and encourage everyone who has a passion and curiosity for innovation, technology, and play to explore our open positions and join our growing global team.
The PlayStation brand falls under Sony Interactive Entertainment, a wholly-owned subsidiary of Sony Group Corporation.
San Mateo or San Diego, CA (hybrid)
Role Summary
PlayStation Safety builds the foundational systems and experiences that help players stay safe and well wherever they play. We develop comprehensive safety technologies and tools that support both proactive harm prevention and effective reactive response, to enable safe experiences across the ecosystem where hundreds of millions of players play every month.
In this role, you will build proprietary safety tools that use AI and machine learning technologies to detect and reduce potential harms across platform features, in collaboration with world-class online safety experts. You will have the opportunity to collaborate with studio partners to help them adopt and extend our safety technologies. Knowledge of how safety attitudes and needs vary across the globe will be a key component of this position, along with experience working alongside safety operations and moderation teams.
Responsibilities- Develop requirements for new online safety features and services for PlayStation, focused on preventing online harms and guiding players to stay safe and play well
- Work with PlayStation product teams to guide and ensure online safety features/initiatives are integrated appropriately across all PlayStation experiences
- Work with design teams to create solutions that are compelling, easy to use, and realistic to implement
- Work with engineering teams to ensure we build the right thing and ship it at the right time
- Work with corporate Legal team to understand the safety regulation landscape and decide on the product approach together with different partners
- Prioritize features based on product strategy and global business goals
- Maintain and communicate the roadmap for your features and product
- Understand how your product is used in market, based on customer feedback, research and data, feeding back into future requirements and product roadmap
- Communicate the competitive landscape as it affects PlayStation and its social strategy in particular
QualificationsMinimum Qualifications
- 3+ years of experience in product management capacity, preferably in the Online Safety realm or in large-scale infrastructure and platform solutions
- Excellent communication and people skills - able to convey requirements, strategic rationale, and everything in between to build alignment across all levels of organization and move initiatives forward
- Strong analytical thinking, with experience data and experimentation to validate hypothesis and inform product decisions
- BA/BS Degree or equivalent
- 5+ years of experience in product management
- Knowledge of the regulatory landscape around Online Safety and the specific safety challenges within the gaming space
- Hands-on experience employing AI/ML technologies, APIs, data models, and experimentation platforms
- Proven experience driving cross-functional initiatives involving multiple product teams, as well as Legal, Policy, Online Safety, and adjacent partners
- When appropriate, ability to travel to Japan, UK, and other PlayStation locations for collaboration with partners and other product/engineering teams
Please refer to our Candidate Privacy Notice for more information about how we process your personal information, and your data protection rights.
At SIE, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location.
Please note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on job-related factors which may include knowledge, skills, experience, and location.
In addition, this role is eligible for SIE’s top-tier benefits package that includes medical, dental, vision, matching 401(k), paid time off, wellness program and coveted employee discounts for Sony products. This role also may be eligible for a bonus package. Click here to learn more.
Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.
Please refer to our Candidate Privacy Notice for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights.
Equal Opportunity Statement:
Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.
We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.
PlayStation is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.
Top Skills
PlayStation San Francisco, California, USA Office
400 2nd Street., San Francisco, CA, United States
PlayStation San Mateo, California, USA Office
2207 Bridgepointe Parkway, San Mateo, CA, United States
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