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Easy Apply
The Product Operations Manager improves R&D operations and ensures alignment between Product, Engineering, and Data teams. Responsibilities include optimizing project strategies, managing Jira, and fostering collaboration in a remote environment.
SmarterDx, a Smarter Technologies company, builds clinical AI that is transforming how hospitals translate care into payment. Founded by physicians in 2020, our platform connects clinical context with revenue intelligence, helping health systems recover millions in missed revenue, improve quality scores, and appeal every denial. Become a Smartian and help optimize the way the healthcare system works for everyone. Learn more at smarterdx.com/careers.
Role
As a Product Operations Manager for full-stack web applications, you will play a pivotal role in building the bridge between Product, Engineering, and Data. You will embed yourself in the Product and Software development lifecycles, adapting agile processes and project management frameworks to promote collaboration and build alignment. As a fast-growing startup with constantly evolving priorities, your impact will be felt immediately!
**This role is fully remote within the US**
What You’ll Do
- Partner with Engineering, Product, and Data (EPD) to improve R&D operations, resolve process gaps, and align organizational objectives with business goals
- Integrate with EPD teams to develop project strategies and frameworks (Agile, Scrum, Kanban, Lean Startup) etc. that promote productivity and enable self-organization
- Build scalable operations by creating and maintaining playbooks, templates, and documentation that drive consistency and standards
- Identify metrics and develop dashboards to measure operational progress, track delivery health, and enable strategic decisions
- Own and manage Jira at both admin and project levels to configure a scalable, manageable tool that supports efficient engineering and data delivery
- Develop relationships at all levels to build trust, gain context and understanding, and drive adoption of operational practices
- See the big picture, break down silos, live in ambiguity, make mistakes
What You Bring
- 5+ years of project management experience, ideally 3+ years working with engineering teams in a data-heavy environment
- 1+ years as power user or admin experience in Jira
- Experience and/or understanding of SDLC and project management frameworks
- Make data-driven decisions
- Strong written and verbal communication skills
Nice To Haves
- Agile certification
- PMP or CAPM
- Experience working at a startup or other fast-paced environment
- Experience building data platforms and products powered by data, especially in an R&D environment
Compensation
- $140K to $160K salary + equity and benefits on top of that
Benefits
- Medical, Dental & Vision – Comprehensive plans with leading insurance providers, covering 75% of your premiums, depending on the plan.
- Paid Parental Leave – Generous paid leave to support families through birth or adoption: Up to 12 weeks for parents.
- Remote-First Team – Work from anywhere in the U.S.
- Unlimited PTO & 10 Holidays – 4 of which include floating holidays so you can recognize the days that matter most to you.
- 401(k) with Traditional & Roth Options – Tax-advantaged retirement savings through Fidelity with a 4% match.
- Minimal Bureaucracy – A fast-moving, high-impact environment where you can focus on what matters.
- Incredible Teammates! – Work alongside smart, supportive, and mission-driven colleagues.
Top Skills
Agile
JIRA
Kanban
Lean Startup
Scrum
Sdlc
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