Product Owner

ABOUT REPAY
REPAY (“Realtime Electronic Payments” / NASDAQ TICKER: RPAY) is an established and fast-growing publicly traded financial technology and payment processing company headquartered in Atlanta, Georgia, with offices across the country. REPAY enables its customers to accept payments anytime, anywhere, and through any channel while providing a secure, seamless, and enjoyable payment experience for the end consumers. REPAY offers a comprehensive suite of electronic payment and funding solutions, including debit and credit card processing, ACH processing, Instant Funding, and electronic bill payment systems with full IVR, text, and mobile capabilities. The scalability of its products allows merchants of all sizes to add an instant arsenal of intelligent payment technology solutions to their businesses without significant development costs or infrastructure investments.

ABOUT THE ROLE

We're seeking a Product Owner – Payment Services to help build company-wide, enterprise-level payment services for all our clients. In this role, you will blend technical and product experience in order to build enterprise-level services. You'll influence the roadmap both strategically and tactically, focusing on revenue expansion and optimization for the transaction processing product line — work that's critical to REPAY's continued growth. You'll provide leadership for service initiatives from use case identification through requirements definition and post-launch support, and play an integral part on a team with high visibility and responsibility within the organization.

RESPONSIBILITIES

• Develop business requirements for payment processing services serving REPAY’s clients

• Building a library of payment services with mature API definitions

• Collaborating with Architecture to ensure healthy cloud technology usage

• Identifying market opportunities and driving proactive requirements gathering, use case definition, and acceptance criteria for REPAY’s payments products.

• Aligning with the product vision and strategy by managing a rolling four-quarter product roadmap

• Managing the product backlog for Payment Services.

• Collaborating with key internal stakeholders in Technology, Sales, and Operations on new opportunities

• Engage with key clients on product roadmap delivery

• Turning roadmap epics into actionable work for REPAY Technology development teams in a highly professional, collaborative manner.

• Collaborating with Technology to ensure continuous investment in architecture that advances REPAY as a market leader.

• Partnering with REPAY Marketing and Technical Writers to develop product documentation, including client training materials and release notes.

• Maintaining and growing industry knowledge of card, digital wallet, and real-time payment methods across REPAY’s supported verticals

• Evangelizing REPAY’s product line and services across the company.

SKILLS & EXPERIENCE NEEDED

Qualifications:

• 5-7 years’ experience as a Product Owner successfully launching payment processing services and products.

• Strong technical background in microservices and cloud technology.

• Solid understanding of debit and credit card payment processing, including acquiring and card association operating rules.

• Strong background in providing API products to the market

• A unique blend of business and technical savvy, big-picture vision, and a passion for creating solutions all the way from ideation to post-launch

• Creating and executing user story acceptance criteria

• Passion for great user experience, including the experience of engineers integrating with REPAY’s APIs

• Product Owner experience with scalable, high-performing, and highly available API-based platforms

• Strong understanding of all aspects of Agile product development and delivery

• A proven track record of success in a fast-paced, dynamic environment with multiple competing and often conflicting priorities

• Excellent technical acumen, curiosity, and familiarity with emerging technologies, including real-time payments and AI-driven automation

• A winning attitude, excellent teamwork, and strong communication and presentation skills

• Proficiency with Microsoft 365 applications

• Bachelor's degree required

• Ability to travel up to 15%

Preferred Qualifications:

• Payments Professional Certification

• Certified Product Owner Certification

• Strong proficiency using Atlassian tools, Postman

• Demonstrable knowledge of leveraging AI to deliver enterprise software

WHY JOIN REPAY.… BECAUSE CULTURE IS EVERYTHING

GROWTH & PEOPLE-CENTERED LEADERSHIP
As the industry-leading financial technology provider in the Consumer Finance and Business to Business spaces, we continue to set the standard for application development and delivery. In 2019, REPAY became a public company listed on the Nasdaq Stock Market (RPAY). For the past three consecutive years, we have placed on the ACG® Atlanta Georgia Fast 40, a list recognizing the top 40 fastest-growing middle-market companies in Georgia. REPAY’s leadership empowers each team member to make a difference and stretch to their fullest potential. Our dedication to frequent, transparent communication is shown with companywide meetings where our leaders share company vision and encourage employees to ask questions. 

FUN WORK ENVIRONMENT & GREAT TEAMS
We offer it all: business to casual dress, great snacks & beverages, and open-air collaborative team settings. REPAY has been certified as a Great Place to Work® company for 2017, 2018, 2019, 2020, 2021, and 2022. The REPAY team is fun, smart, collaborative, and truly enjoys working together. Making a difference in our local communities – we support several philanthropic initiatives every year to give back to our local communities. We are self-driven, motivated professionals who do not require micro-management to ensure we produce high quality and timely work.

INNOVATION & EDUCATION
We create highly sophisticated payment processing applications and are always pushing the boundaries of what is possible. We are constantly revolutionizing the industry by building on new ideas from clients and employees. We provide the resources necessary to ensure new innovations can develop quickly and with quality. We encourage continuing education, including professional conferences and events.  

PUTTING OUR PEOPLE FIRST
We believe our people are the best, and we care immensely about their success. We offer a comprehensive benefits package which includes 100% coverage of employee healthcare premiums and several free benefits, including life insurance, disability insurance, and work-life balance resources. All benefits go into effect day one. Our employees’ futures are important to us, which is why we have a 401(k)-employer match and and an Employee Stock Purchase Plan. REPAY employees are eligible to participate in our Annual Bonus Program. This bonus award reflects excellent performance of individual contributions and goals achieved during the past year.

REPAY’s core values are Excellence, Passion, Innovation, Respect, and Integrity.

REPAY is an Equal Opportunity Employer and we promote a company culture where diversity, equity and inclusion are central. We are committed to build our teams and grow a company in which employees can succeed, regardless of race, color, national origin, sex, sexual orientation, gender identity or expression, transgender status, pregnancy, religion, age (40 and over), disability, service in the uniformed services, protected veteran status, genetic information, or any other classification protected by federal, state or local law. Celebrating our diverse backgrounds, views and beliefs allows us to embrace what makes us unique and continue to innovate and push the boundaries of what is possible.

We are interested in every qualified candidate who is eligible to work in the United States. This position is not eligible for hire in California. Additionally, we are not able to sponsor visas.