Product Owner

 About Us:

Our purpose is to help clients exceed their financial health goals. Across the reimbursement cycle, our scalable solutions and clinical expertise help solve programmatic needs. Enabling our teams with leading technology allows analytics to guide our solutions and keeps us accountable achieving goals. 

We build long-term careers by investing in YOU. We seek to create an environment that cultivates your professional development and personal growth, as we believe your success is our success.  

JOB SUMMARY:

JOB SUMMARY:
The Product Owner is integral to the success of CorroHealth and the Product Management team.  They are responsible for addressing customer’s business requirements by gathering, analyzing and documenting customer needs and market drivers.  This person serves as a functional requirements liaison to all internal and external stakeholders. They insure smooth coordination between requirements specification, conceptual design, implementation, testing, and deployment.  They keep customers and internal stakeholders fully informed, helping them understand solution capabilities and benefits.   

ESSENTIAL DUTIES AND RESPONSIBILITIES: 
Note: The essential duties and responsibilities below are intended to describe the general duties and responsibilities of this position and are not intended to be an exhaustive statement of duties. This position may perform all or most of the primary duties listed below. Specific tasks, responsibilities or competencies may be documented in the Team Member’s performance objectives as outlined by the Team Member’s immediate Leadership Team Member.

JOB SUMMARY:

The Product Owner is integral to the success of CorroHealth and the Product Management team.  They are responsible for addressing customer’s business requirements by gathering, analyzing and documenting customer needs and market drivers.  This person serves as a functional requirements liaison to all internal and external stakeholders. They insure smooth coordination between requirements specification, conceptual design, implementation, testing, and deployment.  They keep customers and internal stakeholders fully informed, helping them understand solution capabilities and benefits.   

PRINCIPAL DUTIES AND RESPONSIBILITIES:

• Gain and maintain a thorough understanding of the product and its functionality, as well as the issues and challenges it addresses in the business of healthcare delivery.
• Define and maintain a roadmap for designated product lines, coordinating solution plans with other Roadmap owners.
• Manage and prioritizes the products development backlog
• Write user stories & acceptance criteria
• Lead and/or participate in requirements specification and conceptual design teams that produce superior solutions to meet customer needs.
• Using methods such as interviews, document analysis, requirements workshops, surveys, site visits, use cases, scenarios, and task / workflow analysis, define complex market/customer needs, and formulate solutions.
• Document business and end user requirements clearly and concisely.
• Track requirements status throughout the project and resolve issues that occur.
• Systematically elicit, incorporate, and account for all customer, market, and relevant internal inputs in all work products.
• Account for all relevant healthcare IT technical standards and conventions in all solutions.
• Assist solution development and QA by researching and resolving defect questions.  Negotiate an acceptable solution as conflicts arise.  Escalate issues as necessary to the appropriate management level.
• Assist account managers, documenters, and technical support by researching and providing information about the product as needed to address customer issues and questions.  Escalate issues as necessary to the appropriate management level.
• Align conduct with the Company’s Code of Ethics and Business Conduct and support the Company’s Ethics and Compliance Program
• Comply with all internal policies and procedures
• Actively participate in Company provided training and education
• Ensure individual compliance with all privacy and security rules and regulations and commit to the protection of all Company confidential information, including but not limited to, Personal Health Information

MINIMUM QUALIFICATIONS AND REQUIREMENTS:

• Bachelor’s degree in related field
• Strong written, verbal, and interpersonal communications skills.
• 3+ years of product management, informatics, information technology, and/or software implementation experience. Healthcare Information Systems (HIS) technical, implementation, and/or product management experience is preferred.
• Demonstrated work skills, including managing multiple competing priorities and conflicting stakeholder interests, while orchestrating a team effort that produces required deliverables on schedule and with high quality in a matrix staffing environment.
• Knowledge of HIS interoperability standards, methods, and technologies a plus.
• Demonstrated experience developing and delivering presentations to internal stakeholders and clients effectively conveying knowledge

TRAVEL:

Required: No

PHYSICAL DEMANDS:

Must be able to remain stationary 80% of the time, operate a keyboard.  Must be able to exchange accurate information with clients and co-workers in a clear audible speaking voice and hear normal speech.  The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee will be frequently required to sit for long periods of time. 

A job description is only intended as a guideline and is only part of the employee’s function. The company has reviewed this job description to ensure that the essential functions and basic duties have been included. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate.

PHYSICAL DEMANDS:
Note: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions as described. Regular eye-hand coordination and manual dexterity is required to operate office equipment. The ability to perform work at a computer terminal for 6-8 hours a day and function in an environment with constant interruptions is required. At times, Team Members are subject to sitting for prolonged periods. Infrequently, Team Member must be able to lift and move material weighing up to 20 lbs. Team Member may experience elevated levels of stress during periods of increased activity and with work entailing multiple deadlines.
A job description is only intended as a guideline and is only part of the Team Member’s function. The company has reviewed this job description to ensure that the essential functions and basic duties have been included. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate.