Program Manager

You desire impactful work.
 

You’re RGA ready

RGA is a purpose-driven organization working to solve today’s challenges through innovation and collaboration. A Fortune 200 Company and listed among its World’s Most Admired Companies, we’re the only global reinsurance company to focus primarily on life- and health-related solutions. Join our multinational team of intelligent, motivated, and collaborative people, and help us make financial protection accessible to all.

A Brief Overview
Leads and manages programs and special projects. Partners with cross-functional teams and business units to successfully prioritize and deliver on strategic initiatives. Provides expertise in establishing project and program management best practices and standards, risk and issue management, and stakeholder analysis
What you will do

• Manage framework for multiple related projects submission, review, vetting with key functional stakeholders, and partner with senior leadership representatives to review and confirm strategic and financial alignment.
• Directs and manages project managers and others within a program, or acts as an individual contributor on managing program and associated processes. 
• Assures appropriate communication and coordination with business sponsors, program or  project owners and project team members to facilitate understanding of program and project goals. Organizes and leads quarterly ad-hoc sessions to provide program and project information to the Steering Committee for strategic decision making.
• Responsible for charters, schedules, and business cases with respect to completeness and understandability and assures submissions and updates follow the appropriate governing processes. Provides guidance and expertise in issue management and resolution.
• Partners with cross-functional teams to align on processes, budgets, and other data. Begin to pave the way for standardization where appropriate and necessary.
• Performs as an experienced and proficient Change Lead in the organization as they deliver programs, projects and products and adopt changes related to new products and process/system updates.
• Identifies and implements process improvement needs to actively work toward advancing processes within Investments.
• Manages completion of special projects as they arise and performs other duties, as assigned.

Qualifications

Education and Experience

Required:

• Bachelor's degree
• 12+ years’ experience in program or project management or equivalent experience, including experience in the financial services industry
• Hands-on experience in managing complex business and technical programs and projects
• Organizational Change Management and Process Improvement experience

Preferred:

• 5+ years in investments or investment operations
• Reinsurance industry knowledge
• PMP, Agile Certification or other relevant professional designation
• Six Sigma or process improvement training or certification
• Organizational Change Management certification

Skills and Abilities

Required:

• Advanced Microsoft Office skills
• Advanced project and program management skills
• Experience with Waterfall and Agile project methodologies; experience blending components of both disciplines when appropriate
• Advanced ability to comprehend and interpret business case documents
• Advanced ability to identify gaps in business processes, then perform analysis and create plans to improve the processes
• Advanced people management skills, demonstrating an ability to lead, mentor and develop others
• Ability to quickly learn and understand the business of RGA Reinsurance
• Exceptional oral and written communication skills, demonstrating the ability to convey business terminology that is meaningful and well-received
• Highly advanced problem-solving skills
• Expert ability to balance detail with departmental goals and objectives
• Advanced skills in customer relationship management and change management
• Highly advanced ability to manage multiple projects and/or teams simultaneously
• Highly advanced ability to liaise with individuals across a wide variety of operational, functional, and technical disciplines, regardless of level
• Highly advanced persuasion and negotiation skills when working with internal/external customers

Preferred:

• Familiarity with common investment project domains: data/reporting, platform enhancements, workflow/process changes
• Intermediate Visio experience
• Ability to organize, plan and execute working and training sessions

Competencies:

• Reliable and analytically precise, takes ownership of assigned tasks and consistently delivers accurate, timely results in a liquidity-critical environment.
• Eager to learn, actively seeks to build technical or business knowledge of investment cash flows and forecasting methodologies across asset classes.
• Clear communicator, able to ask questions, escalate issues, and provide status updates in a professional and timely manner.
• Team-oriented, works collaboratively with Junior Project Managers, Project Managers, Senior Project Managers, Senior Analysts, Directors, Senior Leadership, and cross-functional partners to support shared operational goals.

#LI-MB1

What you can expect from RGA:

• Gain valuable knowledge from and experience with diverse, caring colleagues around the world.

• Enjoy a respectful, welcoming environment that fosters individuality and encourages pioneering thought.

• Join the bright and creative minds of RGA, and experience vast, endless career potential.

We’re excited to get to know you and connect your unique skills with our global opportunities. To create a modern and seamless experience, we use artificial intelligence (AI) in parts of our preliminary screening process. This technology helps us personalize job recommendations, automate interview scheduling, evaluate candidates based solely on experience—without considering name, gender, or other personal details—and provide real-time answers through our chatbot. AI is used only during early screening and never makes hiring decisions. Your RGA recruiter will work closely with you every step of the way to ensure the process feels personal, thoughtful, and focused on you.

Compensation Range:

Base pay varies depending on job-related knowledge, skills, experience and market location. In addition, RGA provides an annual bonus plan that includes all roles and some positions are eligible for participation in our long-term equity incentive plan. RGA also maintains a full range of health, retirement, and other employee benefits.

RGA is an equal opportunity employer. Qualified applicants will be considered without regard to race, color, age, gender identity or expression, sex, disability, veteran status, religion, national origin, or any other characteristic protected by applicable equal employment opportunity laws.